Reviews of Holiday Inn Express Hotel & Suites Fisherman's Wharf by IHG 3 stars
550 North Point Street, Fisherman's Wharf, San Francisco, CA 94133, United States
#57 of 227 hotels in San Francisco
Guests' ChoiceReview score
Based on 842 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
9.0
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Location
9.4
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Facilities
8.6
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Staff
8.8
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Value for money
8.1
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Free WiFi
8.2
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Reviewed: 30 August 2025
Cozens
United Kingdom7 reviews7.0“Great location, nice hotel for visit”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Great location to all attractions in San Francisco Clean, Wi-Fi good, beds comfy, Breakfast Ok but very busy at certain times and have to wait for a table to get free Free coffee, tea and cold water in lobby
Stayed in August 2025
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Reviewed: 29 August 2025
Dorota
United States3 reviews8.0“overall good stay, good location and super friendly staff.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
it was 4 of us in the room and we all agreed that the pillows were way too hard. When I stay in different hotels they usuallly offer a choice of softer and harder pillows. We had no choice. we all had a neck pain after 2 days. I just praised the breakfast set up, but the coffee situation was a bit frustrating. The concept of machines grinding its own coffee for each cup is great, but pretty slow & one machine was broken both days, so there was always a line. Also (sorry to say that) the towels smelled kind of unfresh like they were not properly washed.
the location is perfect if you visit as a tourist as the Hotel is literally 2 blocks from Fishermen's Warf and all the popular piers. There is also a city bus that stops around the corner, which will take you directly to the Golden Gate bridge. I also liked the fact that they offer parking (valet only, but can go in/out if needed) - but it was pretty pricy. Rooms were quet and clean. Breakfast had a good selection of hot and cold items and was very popular amongst guests.
Stayed in August 2025
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Reviewed: 24 August 2025
Katherine
Spain25 reviews6 helpful votes9.0“Gem of hotel for price/quality, super staff, will stay again”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 2 nights
Nothing to fault at this location. Staff were friendly and accommodating at every interaction. Room was spacious and very comfortable. Location was well connected with local transportation. Coffee always available in the lobby is a nice touch.
Stayed in August 2025
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Reviewed: 19 August 2025
Stephen
United States20 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
High parking fees!
Breakfast and close to Pier 39.
Stayed in July 2025
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Reviewed: 18 August 2025
Tiffany
United States1 review8.0“Overall, clean comfy family friendly place for nearby main tourist attractions.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
This particular location is expensive for the value. I would have much appreciated the transparency pricing upfront. There were resort fees that were not included in the original listing.
Location is phenomenal. Central to most tourist attractions. Walking distance to pier 39. Can park overnight until 6:00 PM next day and avoid the trouble of finding parking when traveling to nearby attractions. Room was clean. Breakfast offering is as expected from Holiday Inn Express. Beds were comfortable.
Stayed in August 2025
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Reviewed: 15 August 2025
Juabita
United States1 review8.0“Great location. Parking not included (extra $). Staff can work on communication.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub
- • Stayed 1 night
- • Submitted via mobile
Higher price compared to other options. Parking is extra and should be included for the price. First time staying at the hotel, was not aware of valet parking only. The arrival was confusing and the valet attendant did not welcome us or explain the hotel is valet only. There was a lack of communication and direction from staff on arrival. The front desk attendants don't greet you, heads are mostly down. Anyone can walk in and out without a glance. There was a homeless man who peed in the front by the door and nobody gave him a second look.
Location and breakfast.
Stayed in August 2025
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Reviewed: 11 August 2025
Ian
United States2 reviews7.0“The room could be cleaner and needs more lights”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
The cost of the valet parking is too expensive
Stayed in August 2025
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Reviewed: 7 August 2025
Masica
United States2 reviews9.0“Good except we booked 1 room with 2 full/queen beds, however, we got one king size bed and a folded bed.”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
Nice
Stayed in August 2025
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Reviewed: 7 August 2025
Alice
United States16 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 7 nights
- • Submitted via mobile
Breakfast area too crowded
Location
Stayed in August 2025
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Reviewed: 5 August 2025
Helena
Brazil4 reviews1 helpful vote9.0“very good”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
very expensive parking
great location
Stayed in July 2025
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Reviewed: 23 July 2025
Deborah
United States13 reviews9.0“Great place to stay.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Rooms were comfortable and short walk to piers.
Stayed in July 2025
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Reviewed: 21 July 2025
Angela
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
unfortunately the bathroom smelt very badly of urine
the breakfast was amazing!
Stayed in July 2025
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Reviewed: 6 July 2025
Mitch
United States5 reviews6 helpful votes8.0Very good- • Leisure trip
- • Group
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
A little crowed
It was ok
Stayed in June 2025
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Reviewed: 5 July 2025
Brendon
United States5 reviews9.0“The Holiday Inn Express in Fishermans Wharf was a good value on its central location, sonwe would stay here again.”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
The on-site parking was a little expensive, and the breakfast was just okay.
The hotel was reasonably priced, the lobby was nice, and the rooms were fairly nice but standard hotel rooms.
Stayed in June 2025
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Reviewed: 2 July 2025
Shahinur
Bangladesh13 reviews7.0“Over all good”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
more cook food in breakfast
Over all good
Stayed in July 2025
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Reviewed: 1 July 2025
P
Ireland5 reviews8.0“overall it delivered what it saidit would.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was ok. Coffee was as weak as water. Fruit (apples & oranges.only ) were ok. Plastic cutlery & disposables were disappointing.
Good Reception service. Good Room, Bed & Bathroom. Location was as expected.
Stayed in June 2025
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Reviewed: 20 June 2025
Yuanting
China6 reviews2 helpful votes7.0“Nice choice overal”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
They didn’t reset the clock alarm, and it began to ring loudly at 6 am. After figuring out how to shut it off, we are already very awake.
Good location, nice staff, drinking water on 1st floor
Stayed in June 2025
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Reviewed: 16 June 2025
Emmanuel
Nigeria14 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Suite with Two Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Our initial room assignment wasn't great and I thought we shouldn't ever have been assigned to such a room. It was changed when we complained though.
Nice location, good breakfast...
Stayed in June 2025
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Reviewed: 12 June 2025
Xochil
United States2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
The only issue the bathroom have a bad smell
The location is excellent The price is affordable The rooms are clean The staff is helpful They offer valet parking
Stayed in June 2025
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Reviewed: 7 June 2025
Merav
Israel21 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Very nice hotel. Great location. Resnable breakfast
Stayed in June 2025
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Reviewed: 5 June 2025
Cheng-nan
Taiwan42 reviews1 helpful vote8.0“Close to fisherman’s wharf”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
None.
The location is very good.
Stayed in June 2025
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Reviewed: 18 May 2025
Fiona
New Zealand27 reviews1 helpful vote8.0“Great location to the fab San Francisco wharf area.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted via mobile
The shower is not great. Warm but very small amount of water that comes out.
Fab location, clean and tidy. Very helpful staff.
Stayed in May 2025
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Reviewed: 15 May 2025
Britta
United Kingdom17 reviews1 helpful vote7.0Good- • Business trip
- • Couple
- • Standard King Room
- • Stayed 4 nights
- • Submitted via mobile
i understand that costs need to be kept in check but is there really no other way than using all this plastic cutlery and cups?
staff mostly friendly and comfortable bed
Stayed in May 2025
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Reviewed: 8 May 2025
Barbara
United States12 reviews7.0“A nice stay but go elsewhere for breakfast.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
The breakfast was subpar. Parking fees were high.
The location was great and it was a clean and comfortable room. Staff was very helpful and friendly.
Stayed in May 2025
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