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Reviews of Holiday Inn Express Somerset by IHG 2 stars

132 Lewis Dr, Somerset, PA 15501, United States

#5 of 14 hotels in Somerset

Guests' Choice

Review score

Based on 137 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 15 July 2025

    8.0
    Good functional hotel on par with the rest of the Holiday Inn express chain.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    That near turnpike location is a double edged sword. You will have to drive out of the hotel to get to anything, even across the street, because that area is the most hostile pedestrian road architecture I've seen in quite a while. (i.e. an intersection where every corner had a 'no pedestrian crossing' sign.

    Good place for an overnight stay for a family/friends get together we had that weekend in the area. Convenient to Turnpike plus the road to the south that goes more directly to Maryland.

    Stayed in June 2025

  • Reviewed: 7 July 2025

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Nice

    Stayed in July 2025

  • Reviewed: 15 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water

    Very clean

    Stayed in June 2025

  • Reviewed: 13 May 2025

    7.0
    I’d go back.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Renovations ongoing so appearance wasn’t ideal. AC struggled in our room.

    It was convenient, easy on/off turnpike. Buffet breakfast was better than most offered in similar facilities. Clean.

    Stayed in May 2025

  • Reviewed: 5 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Super convenient location. Front desk staff and others very nice.

    Stayed in March 2025

  • Reviewed: 29 December 2024

    9.0
    Great except for management’s inability to see and help their staff and some other guests who have no consideration for
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The other guests who seemed to think breakfast was in their home and were camped out ignoring other guests who were trying to have their own bfast time with no tables available. Literally, a parent was sitting at one 4-person table while navigating something on his phone that he seemed not to want his two sons to see, who occupied another 4-person table. And a group of five sat at two neighboring but separate tables 4 at one and the 5th at another table for four people by himself -instead of moving one chair over. AND the lovely couple who seemed to think they needed to fill their table with plates of food and then go back for more and go back for more. Maybe a time limit for occupying tables would encourage some to move on? But please don’t add this to the poor overworked and diligent woman’s responsibilities. AND why is there only one elevator in the complex? The staff has to line up their carts to get upstairs?? This is not their fault - but clearly a lack of foresight by someone who makes probably more than all five staffers combined!! WTF?

    Easy to manage/navigate Matthew was great receiving us and getting us situated. The poor woman who was keeping up with assembling food and stocking food and cleaning the room - SHE was doing an incredible job and either deserves a raise or a full time helper!!!!!!

    Stayed in December 2024

  • Reviewed: 27 December 2024

    9.0
    This hotel was all that it claimed to be and more.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Not a thing

    Newly renovated, close to turnpike access, close to restaurants, and great breakfast

    Stayed in December 2024

  • Reviewed: 23 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    A little outdated. Nothing that was really inconvenient,

    Clean, quiet and very friendly staff

    Stayed in December 2024

  • Reviewed: 15 December 2024

    8.0
    Pa road trip
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    clean and close to the turnpike exit

    Stayed in December 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very clean and had plenty of space for everyone

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Overall, an enjoyable stay!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We only stayed one night so there wasn’t anything that stood out to us that we didn’t like.

    Breakfast was pretty good, the area was well maintained and the staff was diligent to refills as necessary. Location was great, especially for traveling. Front desk staff was friendly and overall, the stay went very well

    Stayed in September 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Disability Access Roll in Shower
    • Stayed 1 night
    • Submitted via mobile

    When we arrived in our room there were no towels in the room.

    The staff was friendly and got what I needed when I ask.. the food in the breakfast offered was good I especially like the selection of pastries.

    Stayed in August 2024

  • Reviewed: 14 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    No place to put your luggage on a raised surface, except on the floor.

    Stayed in July 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The ice machine was out of order

    The location near the freeway

    Stayed in June 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    My bedside lights and outlets did not work.

    I needed a stop on the way to Valley Forge.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The elevator were done,whole place smell like paint.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Couple
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    Mattresses sloped

    Lauren at the front desk was wonderful. They are in midst of interior upgrading, odd to do on a hiday weekend. Very clean, good in comfort, mattresses were a little slopey!

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    It was great overall! Nice pool, comfortable room, clean. Can’t beat the hot breakfast that was delicious.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    some breakfast staff not helpful

    Clean, nice breakfast

    Stayed in March 2024

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    The elevator was acting odd plus signs that we confusing about dust.

    Really loved the man working the front desk at check in super personable & the brkfst was good. Shower pressure great & loved dove products. Super cute holiday decor!!

    Stayed in December 2023

  • Reviewed: 16 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking was difficult as we had a trailer. Unfortunately, we weren’t able to get a mobility accessible room due to the limited number of available rooms at this location, so getting around the room with my mother’s wheelchair was more difficult as was using the bathroom especially shower.

    Staff was very friendly and courteous. Room was clean and didn’t smell. Breakfast was good and had a nice variety of items.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    staff at desk was rude and acted as if she was bothered to have to check us in.

    Stayed in April 2023

  • Reviewed: 10 June 2023

    9.0
    I WOULD LET OTHERS KNOW OF THE COMFORT
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night

    TOO FAR FROM FLIGHT 93

    VERY TASTY

    Stayed in June 2023

  • Reviewed: 14 March 2023

    8.0
    Great value, clean and plenty of fast food within 1 mile of hotel. Right off the turnpike.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    No water bottle filler. Used water spout on juice machine.

    Standard King was spacious...lots of room. Hot breakfast with plenty of choices

    Stayed in March 2023

  • Reviewed: 13 February 2023

    8.0
    very nice stay
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    location, what a mess getting in and out.

    very nice and large indoor pool, room was spacious, staff was extremely friendly and helpful

    Stayed in February 2023

Showing 1 – 25

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