Reviews of Holiday Inn Express & Suites Cocoa by IHG 2 stars
301 Tucker Lane, Cocoa, FL 32926, United States
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was amazing. The overall hotel nice.
The pool area was a little bit too dark. The plants around the hot tub is bit too much. Needs more light for safety reasons. Some of the rooms had an old smell.
Thank you for your feedback. Part of our renovation will include some upgrades and improvements to the pool deck. We hope to see you again.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewMobile check in
Na
Thank you for your feedback. We are set to open our brand new third floor. We hope to see you again.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery friendly and helpful staff.
Room needs updates. Lamp was flickering and cord was questionable being plugged behind mattress. Possible fire hazard.
Thank you for sharing your experience with us. I am happy to hear that our staff met your expectations. Our renovations are pacing ahead of schedule and the results are looking fantastic. We hope to see you again in the future.
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThank you for your kind words. We appreciate hearing from you.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe hotel is very nice and clean. We swam and went in the hot tub. The shower in the room felt so good and thankfully there are dispensers with shampoo, conditioner, and body wash cause I had forgotten ours. The lady in the breakfast area was so sweet and helpful.
Nothing stood out.
Thank you for your kind words. We appreciate hearing from you. I will share your thoughts with the staff who will be delighted to hear from you. We hope to see you again.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewBreakfast was good and location was great.
I thought the carpet in my room wasclammy and dirty. It could use a good cleaning.
Thank you for sharing your feedback. We certainly appreciate hearing from you. Our renovations are proceeding ahead of schedule. Our new rooms will feature new flooring that we are sure you will approve of. We look forward to seeing your again.
Thank you for sharing your feedback. We certainly appreciate hearing from you. Our renovations are proceeding ahead of schedule. Our new rooms will feature new flooring that we are sure you will approve of. We look forward to seeing y… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewNA
There was construction that wasn't posted prior to booking and the hotel called with our accommodations all wrong because they needed our room. I had initially went to the wrong hotel and when I got to the correct one the lady at the front said I wish you would have called to stay there because we are over booked. The hot water was shut off in the morning when I tried to shower. I tried to wash a load of laundry after someone had just completed a load. I paid for laundry soap and the washer then it was out of order. It took maintenance forever to come and look at the washer which could never be fixed. I wasn't offered a refund for the $5 I spent on the machine.
Thank you four your feedback. I am sorry about the issues with your stay. Please contact me at your earliest convenience.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewBreakfast was awesome
Thank you so much for your review. We appreciate hearing from you. We are very happy that you found our hotel and breakfast to your liking. There are some exciting changes being made to the hotel that we know you would approve of. We hope to see you soon.
Thank you so much for your review. We appreciate hearing from you. We are very happy that you found our hotel and breakfast to your liking. There are some exciting changes being made to the hotel that we know you would approve of. W… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe odor in the room was bad. Old smelling room, which really needs to be renovated.
We sincerely apologize for not meeting your expectations. We are truly sorry this impacted your comfort. We appreciate your feedback in bringing this to our attention. We want to assure you that our renovations will address these very issues. We hope you will consider giving us another chance to provide you with the excellent stay you deserve once our upgrades are complete.
We sincerely apologize for not meeting your expectations. We are truly sorry this impacted your comfort. We appreciate your feedback in bringing this to our attention. We want to assure you that our renovations will address these very is… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation and pool
All was fine
Thank you for your wonderful review Storm! We're delighted to see all those perfect 10s for our staff, cleanliness, location, facilities, comfort, and value. We're especially pleased you had a good sleep and breakfast, and found our location and pool to your liking- we invite you to come visit them again once our renovations are finished to enjoy the upgraded version, we want to take your "fine" to ELITE! Your positive comments mean a lot to us, and we hope to see you again soon! We truly appreciate your feedback!
Thank you for your wonderful review Storm! We're delighted to see all those perfect 10s for our staff, cleanliness, location, facilities, comfort, and value. We're especially pleased you had a good sleep and breakfast, and found ou… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewBeautiful pool and garden area!!
Thank you for sharing your feedback. We appreciate hearing from you. We are happy that you enjoyed your time by the pool. We look forward to seeing you again.
Reviewed: 16 May 2025 · Stayed in March 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewBeautiful
N/A
Thank you so much for your kind words. We appreciate hearing from you. I will be sure to pass on your thoughts to everyone.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewArea, breakfast, comfortable beds, and hospitality
Na
Thank you for sharing your feedback. We certainly appreciate hearing from you. Our hotel will be undergoing some exciting changes very soon We hope to have you as a guest again in the future. Best regards.