3045 Olentangy River Road, Columbus, OH 43202, United States
#60 of 127 hotels in Columbus
Guests' ChoiceBased on 1232 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 3, 2025
Grace
United StatesIt is a hike to get to a decent restaurant. Nitpicking
Clean and comfortable
Stayed in September 2025
Reviewed: September 1, 2025
Kathy
United StatesHad to keep going to front desk because key would not work was frustrating but everything else was wonderful
Friendly staff breakfast was good room was clean in room nice
Stayed in September 2025
Reviewed: August 24, 2025
Hahn
United StatesThey had an elevator down, the TV in my room did not work, and a kid puked by/in the pool so we didn't get to swim as much as my kids wanted. There is a parking fee too.
The staff was super friendly and when I told them I was there for my daughter's birthday she let her pick out a few things from the snack bar for free. Breakfast had lots of options.
Stayed in August 2025
Reviewed: August 22, 2025
Hey
United StatesUp to date and clean
Stayed in August 2025
Reviewed: August 16, 2025
Renicker
United StatesClose to stores
Nice rooms and breakfast
Stayed in August 2025
Reviewed: August 13, 2025
Stephen
United StatesNo linens for fold out couch, not enough front desk staff. Mattress was awful.
Nice and clean, location was perfect. Breakfast was good. Grandkids loved the pool.
Stayed in July 2025
Reviewed: August 12, 2025
Laurie
United Statesthe breakfast was adequate but mid level
Stayed in July 2025
Reviewed: August 12, 2025
Sherri
United StatesParking fee is about the only thing. I would stay here again.
It was clean and comfy. The staff was really nice. The only issue was the parking fee that I didn't know about beforehand. The pool looked nice, but I didn't get a chance to use it.
Stayed in August 2025
Reviewed: August 10, 2025
Erikag122277
United StatesVery clean and comfortable property. Room was good sized and bed and pillows were comfortable. Staff was super nice. Overall great hotel and good experience.
Stayed in August 2025
Reviewed: August 8, 2025
Mhikee
United StatesN/a
Breakfast!!!!! Choice for hot breakfast changed daily. Staff checks in on you everyday making sure your stay is sub far
Stayed in July 2025
Reviewed: August 6, 2025
Jones
United StatesThe color of hot tub,pool water was strong.
Everything
Stayed in July 2025
Reviewed: August 4, 2025
Xiomara
United StatesI was not informed when booking that I had to pay for parking.
Stayed in July 2025
Reviewed: July 31, 2025
Chad
United StatesToo noisy. I could hear people running the hallways till 1 am!
The location was convenient
Stayed in July 2025
Reviewed: July 28, 2025
Lisa
United StatesThere was not enough parking we came back and had to park in a non parking spot.
Very clean and location was great for thee venue down the street.
Stayed in July 2025
Reviewed: July 21, 2025
Anwar
CanadaI booked a 2 queen beds room. But, at the time of Check-in, I was told that the room was unavailable and hence, I was allocated a room with one Queen Bed and Pullout Sofa bed. The comforter provided for the sofa bed was not good. It was torn and had some stains. When I went to reception to get a replacement, I was given a bed cover instead of a comforter.
Location was suitable. It was clean. Room was tidy. Breakfast was good.
Stayed in July 2025
Reviewed: July 21, 2025
Mailah
United StatesThe staff seemed frustrated with their jobs and many rude people inside the hotel. Keycards kept not working despite not holding it by our phone.
The property comes with a beautiful view and a very nice room area. The pool was big and spacious and the hot tub actually was hot.
Stayed in July 2025
Reviewed: July 20, 2025
Dionne
United StatesThe only issue I had was with the deposit process. I was able to book the hotel with my credit card but once I arrived my credit card wasn't able to be used it kept declining. Trust me there where funds on the card. I had to use another card, which wasn't an issue but more so annoying. My only caviat.
I liked the room, it was exceptionally clean. The overall hotel was clean as well, which I really appreciated. I didn't get to spend as much time in the hotel but we'll definitely be back during our travel time.
Stayed in July 2025
Reviewed: June 22, 2025
Kelli
United StatesThe pool area was inside and so stuffy, too crowded and the room echos terribly. It was suffocating to be in there. Breakfast was just okay. A lot of your normal options but hot foods consisted of French toast, fried egg Pattie’s, turkey sausage links and a pancake maker that made thin tough pancakes. For a Saturday morning I expected more.
The room was a nice size, the beds were comfortable and the rooms were clean.
Stayed in June 2025
Reviewed: June 16, 2025
Anna
SwitzerlandBreakfast can have more no dairy and vegetable options.
Friendly staff and good internal shop for drinks and food. Coffee available all day.
Stayed in June 2025
Reviewed: June 4, 2025
Mariana
United StatesWe were marked for light cleaning and we never got our towels changed or trash cans emptied Beds are a bit hard
Very close to OSU Clean beds
Stayed in June 2025
Reviewed: June 2, 2025
Winkle
United Statesdid not eat the breakfast
Did not eat the breakfast
Stayed in June 2025
Reviewed: May 23, 2025
Miranda
United StatesBreakfast wasn’t great
Clean modern and the pool was awesome
Stayed in May 2025
Reviewed: May 22, 2025
Susan
United StatesThere was a broken baseboard tile in the bathroom near the tub. There was something on the inside of the bathroom door that looked like it hadn't been cleaned and the tub faucet dripped. We could hear kids running up and down the hall.
The hotel was clean, the beds were very comfortable. We enjoyed the breakfast.
Stayed in May 2025
Reviewed: May 21, 2025
Marjorie
United StatesUnder the beds needed some attention!
Great location. Clean and updated. Loved the breakfast options.
Stayed in May 2025
Nantes, France
Châtel, France
Oudenaarde, Belgium
Amsterdam, Netherlands
Luz, Portugal
Grenzach-Wyhlen, Germany
Clifden, Ireland
Glasgow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content