4355 Beltway Drive, Addison, TX 75001, United States
#10 of 21 hotels in Addison
Guests' ChoiceBased on 147 hotel reviews
7.4Cleanliness
7.7
Comfort
7.5
Location
8.4
Facilities
7.5
Staff
8.4
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 14 August 2025
Thompson
United StatesNothing
The breakfast was really amazing, and the lady waitress was so nice
Stayed in August 2025
Reviewed: 4 August 2025
Kendra
United StatesI wish the breakfast was included each day and for the total amount of guest in the room. They young lady at the desk explained to me it was 1 voucher for 1-2 people no matter the amount of days of the stay. The drain in the bathroom was barely draining so maybe an inspection of the rooms.
Location, it was overly busy and easy to get to things. And it’s pretty much get what you pay for. Breakfast was cooked very well. Tastes amazing.
Stayed in August 2025
Reviewed: 7 July 2025
Melynda
United StatesRoom was pretty small
Friendly staff
Stayed in July 2025
Reviewed: 25 June 2025
Sanders
United StatesAll of the above!!
We experienced a few racist situations while there. When the first incident occurred, we thought we would let it go, but then two more situations arose, and we realized it was happening consistently. First, we were told at 2:45 pm that our room wasn't ready but would be ready in 15 minutes. In the meantime, as we sat in the lobby, the young man at the counter checked in a Caucasian couple and gave them their keys and advised them where the elevator was. Then, when we checked out, everyone but us was asked, "How was their stay?" except us. We also went to the restaurant area and sat down as we were told, and we would be waited on. Two Caucasian guys came in after us, and they were waited on first. It took the cook coming out of the back to ask us if we had been waited on to get our order taken. Three incidents are too many; we will not stay here again.
Stayed in June 2025
Reviewed: 12 May 2025
Bush
United StatesN/A
We did not wake up in time for breakfast but the hotel staff was so friendly. The hotel was very clean and had that fresh clean smell. It was overall a great stay!
Stayed in May 2025
Reviewed: 10 March 2025
Larry
United StatesA/C didn’t work water pressure was horrible and water never got hot
Nice location
Stayed in March 2025
Reviewed: 3 February 2025
Tamara
United StatesThe ac stopped working but the second guy I notified came to fix it.
The bed was extra comfortable. Ms. Linda was great to my family. The location was great for the function we were intending.
Stayed in February 2025
Reviewed: 18 December 2024
Bambi
United StatesStaff was friendly and beds were comfortable
Stayed in December 2024
Reviewed: 7 October 2024
Ruby
United StatesThe Atmosphere
On a side street
Stayed in October 2024
Reviewed: 15 July 2024
Paula
United StatesI thought we had booked a double room but could have been my error
Had much better breakfast at other holiday inns
Stayed in July 2024
Reviewed: 24 August 2023
Wills
United StatesThey didn’t accommodate our request.
How they cook your breakfast fresh in the morning, the rooms were very clean.
Stayed in August 2023
Reviewed: 15 August 2023
Faisal
United Arab EmiratesClean n cool environment. Staff is cooperative.
Stayed in August 2023
Reviewed: 3 July 2023
Rishell
United StatesBreakfast wasn’t free, I didn’t know that it would be charged to my room, all the times that I stayed here I thought it was included in my stay until I looked at my bank account.
Location is great.
Stayed in July 2023
Reviewed: 4 June 2023
Cynthia
United Statesthe bed was very comfortable the room was clean except for it was dusty it just needs a good deep clean
Stayed in June 2023
Reviewed: 20 February 2023
Heather
United StatesHonestly, in my experience I can't say there was anything not to like
The staff was very nice. They were very accommodating. Hotel was clean and amenities were filled
Stayed in February 2023
Reviewed: 19 February 2023
Felina
United StatesThe heat wasn’t working in the room. it was freezing. After booking in advance when we arrived after 3’o’clock our room wasn’t ready. so we waited , not long. There were only one entrance open.
The lobby was very cleaned the Night auditor was nice. The price wasn’t to bad for a suite.
Stayed in February 2023
Reviewed: 7 December 2022
Shah
United StatesRoom services
Location
Stayed in December 2022
Reviewed: 24 October 2022
Diana
United StatesThe back door got stuck so you could not get out. I feel that was a fire hazard
Staff was friendly, rooms were clean, every restaurant you could possibly want was just around the corner
Stayed in October 2022
Reviewed: 18 September 2022
Gene
United Statesno hot water the first night
location and cleanliness
Stayed in September 2022
Reviewed: 27 August 2025
Shaniqua
United StatesThe rooms were not clean, and I had to change room twice because of that
The staff was great
Stayed in August 2025
Reviewed: 31 July 2025
Lagarde
United StatesI didn't like that my phone didn't work in the room. I didn't like that I asked for towels and they brought me an iron Also the air conditioner was making a noise most of the night so I really didn't get to sleep much did mention it to staff once and they kind of shugged it off Don't think I'll be staying there again.
I like the breakfast.. Love the location And I really liked the woman taking the breakfast order she was very respectful very nice and took care of us perfectly!!
Stayed in July 2025
Reviewed: 13 July 2025
Rishell
United StatesMosquitoes were all over the room.
Affordable
Stayed in June 2025
Reviewed: 7 July 2025
Michelle
United StatesNeeds updating. Sofa bed was broke. When staff was advised they assigned a different room with the exact same problem. No other rooms were available so the uncomfortable couch was the only option for the night. We planned on staying at the property for 3 nights but promptly moved due to the circumstances.
The location
Stayed in July 2025
Reviewed: 23 June 2025
Alicia
United StatesThe shower and coffee maker did not work in our first room. There was a very unpleasant smell on the third floor. The AC did not work in the exercise room. The couch in our second room was very uncomfortable and the AC was so loud it was hard to sleep.
The staff were friendly and helpful
Stayed in June 2025
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