1020 Washington Boulevard, Downtown Detroit, Detroit, MI 48226, United States of America
#36 of 62 hotels in Detroit
Guests' ChoiceBased on 442 hotel reviews
7.2Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.5
Staff
8.2
Value for money
6.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Durian
GermanyRestaurant expensive with limited choices.
Location.
Stayed in April 2024
Reviewed: April 6, 2024
Cutberto
United States of AmericaOn the weekend days saturday and sunday may be a diferent person who cared for the room but the forgoit to leave coffe, towels and one day the bed was not made.
Location and the funcionality of the facility was very good. The restaurant was clean and the food was also very good. the bar excellent.
Stayed in April 2024
Reviewed: March 2, 2024
Jennifer
United States of AmericaOur room was by the service elevator and it was noisy.
Staff was spot on!
Stayed in February 2024
Reviewed: February 22, 2024
Tanisha
United States of AmericaBeing charged for the full stay prior to my arrival in the morning without being advised of same. But the rationale was explained to me.
The staff was gracious. The room was well designed and comfortable. The location is central to a lot of my preferred Detroit destinations.
Stayed in February 2024
Reviewed: February 19, 2024
Lassen
United States of AmericaThe room we had was a bit small but was comfortable
Rooms were clean. Staff was very helpful and nice
Stayed in February 2024
Reviewed: January 22, 2024
Timothy
United States of AmericaNo microwave in a kitchenette
Space and location
Stayed in January 2024
Reviewed: December 17, 2023
Nicole
United States of AmericaFelt like an old dorm room with nice furniture barely covering old stuff.
Bed was very comfortable!
Stayed in December 2023
Reviewed: October 18, 2023
Iain
United KingdomShower room was smelly and dated toilet was very loose. Bar manager came across quite rude and abrupt.
The location was perfect. The beds were so comfortable and check in was very quick and easy. We were allowed to check in before lunchtime which meant we could have a brief walk around Detroit without our cases.
Stayed in October 2023
Reviewed: October 6, 2023
John
United States of AmericaHotel showed signs of heavy use
Convenient to convention center. Good restaurant/bar on site
Stayed in October 2023
Reviewed: September 28, 2023
Melissa
United States of AmericaPrice
Location, clean, comfortable, good restaurant
Stayed in September 2023
Reviewed: August 29, 2023
Alyssa
United States of AmericaSo, the first room we were given was dirty with trash and disheveled bedding. The front desk employee apologized and moved us to a new room. The new room had a large puddle across the floor from I'm assuming the AC, we did let him know and he apologized again but we said we'd stay in that room. In the morning I let the new front desk person know just so they knew not to put anyone in that room until the issue was resolved and she was very dismissive and said to enjoy the day. Fortunately, I am not a crazy person and laughed it off but I know many people that would have been very bothered by the reactions received.
The hotel is very nice looking from when you first walk in. Modern, clean and very "vibey". There was also security as it was after 11 when we checked in which was nice. The rooms were large and spacious and had a pretty nice view. I personally enjoyed the sounds of the city in the early morning hours.
Stayed in August 2023
Reviewed: August 25, 2023
Jillian
United States of AmericaThat you had to pay $40 for valet services and they tried to charge an additional $19 to valet early while waiting for our room. The assistant general manager said he had no idea about it but waived it for us.
The staff was courteous and very helpful. They were very welcoming
Stayed in August 2023
Reviewed: August 7, 2023
Emily
United States of AmericaBathroom door could have been easier to latch shut
Stayed in August 2023
Reviewed: July 8, 2023
Cathy
United States of AmericaAnthony at the front desk was amazing - so kind and helpful and upbeat. He really went the extra mile.
Stayed in June 2023
Reviewed: June 26, 2023
Gwendolyn
United States of AmericaIt took an hour to check in despite alerting the hotel that we were arriving 2 hours after check-in began. The description of the room was not accurate. There was no sofa bed as described.
Very nice location. Convenient to a nice variety of places to eat, shop, and party. Very nice staff and comfortable beds.
Stayed in June 2023
Reviewed: June 24, 2023
Virginia
United States of AmericaRestaurant had very limited hours. Bar tender was so nice but could not make a drink, sorry good try tho. Shower was dirty and needed some scrubbing.
Cute room. And quiet. Clean common areas.
Stayed in June 2023
Reviewed: June 13, 2023
Mary
United States of Americacheck in was terrible. if you drop a bag off early you can checkin starting at 3. the rest of us watched all this till exactly 4 when we could get checked in. we were 4th in line and it took 12 minutes for us so I pity the people at the end of the line.
clean and good location
Stayed in June 2023
Reviewed: June 12, 2023
Jami
United States of AmericaGreat staff, I was there for the Taylor swift concert, so it was extremely busy, but the staff got through the line fast and efficiently.
Stayed in June 2023
Reviewed: June 12, 2023
Andrea77mv
United States of AmericaThe only thing I was bummed about was the feeling I got price gouged. A $600 per night hotel feels like it should have been more fancy. Parking was also expensive.
It is less than a mile walk to Ford Field. We were there to see Taylor Swift. The hotel is very lovely. Clean. Comfortable beds.
Stayed in June 2023
Reviewed: April 24, 2023
Lynden
United States of Americarooms were smaller than we hoped for the price we paid per night
the location is amazing!
Stayed in April 2023
Reviewed: April 23, 2023
Joanna
United States of AmericaThe doors shut very loudly and there was a barking dog at midnight. Super pricey.
Great service! Was close to our venue. Was very clean.
Stayed in April 2023
Reviewed: April 16, 2023
Jennifer
United States of AmericaIt took more than 20 minutes to get checked in and then they sent us to a room that was occupied by other people. I swiped my key and walked right in on others. So we had to go back to the front desk and wait another 20 minutes for another room. This is all after trying to check in 6 hours prior but after waiting 30 minutes and only being at the 7th person out of 16 we decided to check in after our event.
The staff was friendly
Stayed in March 2023
Reviewed: March 13, 2023
Susan
United States of AmericaRooms smell cigarettes
Good location
Stayed in March 2023
Reviewed: March 13, 2023
Tiffany
United States of AmericaBar closed early
Friendly staff
Stayed in March 2023
Amman, Jordan
Roundstone, Ireland
Samokov, Bulgaria
Agios Prokopios, Greece
Seoul, South Korea
Mirissa, Sri Lanka
Buenos Aires, Argentina
Wandersleben, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content