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  5. Reviews of Hotel Indigo Detroit Downtown, an IHG Hotel

Reviews of Hotel Indigo Detroit Downtown, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1020 Washington Boulevard, Downtown Detroit, Detroit, MI 48226, United States of America

#36 of 62 hotels in Detroit

Guests' Choice

Review Score

Based on 442 hotel reviews

7.2

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    6.8

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    8.0
    Overall convenient due to the downtown location near several restaurants and a CVS store.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant expensive with limited choices.

    Location.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights

    On the weekend days saturday and sunday may be a diferent person who cared for the room but the forgoit to leave coffe, towels and one day the bed was not made.

    Location and the funcionality of the facility was very good. The restaurant was clean and the food was also very good. the bar excellent.

    Stayed in April 2024

  • Reviewed: March 2, 2024

    8.0
    Nice hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Our room was by the service elevator and it was noisy.

    Staff was spot on!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Modern touches in the city.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Being charged for the full stay prior to my arrival in the morning without being advised of same. But the rationale was explained to me.

    The staff was gracious. The room was well designed and comfortable. The location is central to a lot of my preferred Detroit destinations.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room we had was a bit small but was comfortable

    Rooms were clean. Staff was very helpful and nice

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Solid value that allowed us to get 5 adults in a single room
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in a kitchenette

    Space and location

    Stayed in January 2024

  • Reviewed: December 17, 2023

    7.0
    Decent stay
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Felt like an old dorm room with nice furniture barely covering old stuff.

    Bed was very comfortable!

    Stayed in December 2023

  • Reviewed: October 18, 2023

    8.0
    Great location for why we were there. I suppose it was good value for money for where it’s located
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Shower room was smelly and dated toilet was very loose. Bar manager came across quite rude and abrupt.

    The location was perfect. The beds were so comfortable and check in was very quick and easy. We were allowed to check in before lunchtime which meant we could have a brief walk around Detroit without our cases.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Good hotel at great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel showed signs of heavy use

    Convenient to convention center. Good restaurant/bar on site

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    I would stay again
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price

    Location, clean, comfortable, good restaurant

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Rocky start but overall a nice stay!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds with Bath Tub - Disability Access
    • Stayed 1 night

    So, the first room we were given was dirty with trash and disheveled bedding. The front desk employee apologized and moved us to a new room. The new room had a large puddle across the floor from I'm assuming the AC, we did let him know and he apologized again but we said we'd stay in that room. In the morning I let the new front desk person know just so they knew not to put anyone in that room until the issue was resolved and she was very dismissive and said to enjoy the day. Fortunately, I am not a crazy person and laughed it off but I know many people that would have been very bothered by the reactions received.

    The hotel is very nice looking from when you first walk in. Modern, clean and very "vibey". There was also security as it was after 11 when we checked in which was nice. The rooms were large and spacious and had a pretty nice view. I personally enjoyed the sounds of the city in the early morning hours.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That you had to pay $40 for valet services and they tried to charge an additional $19 to valet early while waiting for our room. The assistant general manager said he had no idea about it but waived it for us.

    The staff was courteous and very helpful. They were very welcoming

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    It was short stay but enjoyable.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door could have been easier to latch shut

    Stayed in August 2023

  • Reviewed: July 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Anthony at the front desk was amazing - so kind and helpful and upbeat. He really went the extra mile.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    Great staff, but pack your patience!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    It took an hour to check in despite alerting the hotel that we were arriving 2 hours after check-in began. The description of the room was not accurate. There was no sofa bed as described.

    Very nice location. Convenient to a nice variety of places to eat, shop, and party. Very nice staff and comfortable beds.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Nice place to stay for price
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant had very limited hours. Bar tender was so nice but could not make a drink, sorry good try tho. Shower was dirty and needed some scrubbing.

    Cute room. And quiet. Clean common areas.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    7.0
    nice hotel. fix checkin process
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    check in was terrible. if you drop a bag off early you can checkin starting at 3. the rest of us watched all this till exactly 4 when we could get checked in. we were 4th in line and it took 12 minutes for us so I pity the people at the end of the line.

    clean and good location

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff, I was there for the Taylor swift concert, so it was extremely busy, but the staff got through the line fast and efficiently.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    8.0
    Taylor Swift
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I was bummed about was the feeling I got price gouged. A $600 per night hotel feels like it should have been more fancy. Parking was also expensive.

    It is less than a mile walk to Ford Field. We were there to see Taylor Swift. The hotel is very lovely. Clean. Comfortable beds.

    Stayed in June 2023

  • Reviewed: April 24, 2023

    7.0
    excellent location and staff, great stay. a little expensive
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms were smaller than we hoped for the price we paid per night

    the location is amazing!

    Stayed in April 2023

  • Reviewed: April 23, 2023

    8.0
    Would stay again if the price was lower.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The doors shut very loudly and there was a barking dog at midnight. Super pricey.

    Great service! Was close to our venue. Was very clean.

    Stayed in April 2023

  • Reviewed: April 16, 2023

    6.0
    It was the most ridiculous wait and unorganized hotel we have ever stayed at.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    It took more than 20 minutes to get checked in and then they sent us to a room that was occupied by other people. I swiped my key and walked right in on others. So we had to go back to the front desk and wait another 20 minutes for another room. This is all after trying to check in 6 hours prior but after waiting 30 minutes and only being at the 7th person out of 16 we decided to check in after our event.

    The staff was friendly

    Stayed in March 2023

  • Reviewed: March 13, 2023

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms smell cigarettes

    Good location

    Stayed in March 2023

  • Reviewed: March 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar closed early

    Friendly staff

    Stayed in March 2023

Showing 1 - 25

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