Reviews of Holiday Inn Express Hotel & Suites Detroit-Utica by IHG 3 stars
45555 Utica Park Boulevard, Utica, MI 48315, United States
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Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBeds were very comfortable, the breakfast was really good, staff was nice.
The air conditioning was horrible. It took the sun going down for it to make an impact in the room. Its almost like they did cheap renovations to look nice but didn't upgrade some very important things.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast was decent.
I didn't like not being informed that the pool was going to be closed. The price was suitable with pool use but since I stayed for 2 nights I was counting on ample use of the pool. The most disappointing part is that it looked fine through the windows. Not sure why it was closed.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewToliet had no water in it ,used trash can to fill and flush.
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewBreakfast was great, location easily accessible.
I was charged $50 extra upon arrival without my prior knowledge for a security deposit. When I get a price I expect it to be the whole total with details.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in March 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewthere was nothing that stood out.wasnt worse ive been at but far from a hoilday inn standard.direct tv was good
shower elevator cleanness desk staff screwed me out of my rewards.no soda macines.options n store wasnt good.pool cloudy.tub didnt drain fast.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewVery comfortable and spacious room
None
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewProperty ran out of towels with no time frame for when we could get them. Room was clean and the rest was okay.
Reviewed: 3 May 2025 · Stayed in March 2025
Verified reviewReviewed: 3 May 2025 · Stayed in February 2025
Verified reviewReviewed: 3 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewI liked the location and the rooms were clean and comfortable. The staff was SO good to my family and was involved in knowing about my daughter and how she did at her dance competition- they celebrated with her for every win!
The single elevator, but even that wasn’t bad
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThey have a pool and workout room.
They scr I MP on things to save money. And eliminate duplicates.
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewEverything
Nothing
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewHad to switch rooms 3 times. Asked to be put on the same floor as family was not able to. Staff really nice and helpful. Overall stay was not a pleasant one. Will most likely never return.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewEverything was perfect!
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe staff
Everything besides staff
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewHow big the room was. Extra seating etc.
The breakfast was terrible. My husband's milk had chunks in it. Sausage and busicuts and gravy were not good either. Apple juice was warm and orange juice tasted weird. Room had cracked flooring and we could hear ppl walking around the floor above us. Also the beds make loud noises when just turning over keeping us both awake at night.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewthe room we got was nice and big. Pool area was clean.
The guest above us on the third floor was super loud until about 1:30 in the morning. Parking lot was not plowed slipped on ice and snow in parking lot. Daughters bed seemed to be broke she was sinking in the middle of the bed and everytime she moved it would make a loud noise.