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Reviews of Holiday Inn Express Hotel & Suites Festus-South St. Louis by IHG 2 stars

1802 Gamel Cemetery Road, Festus, MO 63028, United States

#1 of 4 hotels in Festus

Guests' Choice

Review score

Based on 186 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Cleaner, quiet, great location. Excellent breakfast

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    Nice place!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Nice clean room. Excellent free breakfast. Would stay here again.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    One complaint was our air conditioning unit was very loud. Staff did come up and made adjustments which helped quite a bit but it was still a bit noisy.

    Location, staff was friendly and very helpful and the room was clean

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Very nice stay
    • Leisure trip
    • Couple
    • King Room with Roll In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 27 June 2025

    10
    The perfect lodging spot for a family to break up a long road trip
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Extra Floor Space
    • Stayed 1 night
    • Submitted via mobile

    Nothing I can think of

    The staff were friendly, efficient and seemed genuinely interested in making sure we had everything we needed.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Excellent, clean and good breakfast
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location is kind of hidden

    Everything was great!!

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    absolutely wonderful
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    very very clean!!! everyone was so nice and helpful, great breakfast.

    Stayed in May 2025

  • Reviewed: 2 March 2025

    8.0
    A nice place to stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn’t made, the sheets and pillow cases were clean and sitting on the end of the bed when we arrived at 10pm - needless to say, we weren’t thrilled to have to make the bed before we could lay down. Also, the pillows themselves had the odor of dirty hair/scalp, even after putting the cases on them.

    The room was clean and the facility was nice. It looked like they were working on doing some renovations too. The breakfast was awesome!

    Stayed in March 2025

  • Reviewed: 31 January 2025

    8.0
    I would definitely stay there again
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast hors end too early for tired travelers

    How big the room was Cleanliness of hotel Easy check in Food quality Free parking

    Stayed in January 2025

  • Reviewed: 2 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast

    Stayed in January 2025

  • Reviewed: 26 December 2024

    10
    Amazing as Always
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    Nothing absolutely nothing.

    We have stayed in this Holiday Inn for the last ten years while visiting family. The staff are always extremely helpful, everywhere is clean, great breakfast, very accommodating for our large group. We all meet in the breakfast area with family, the kids love the pool, it is just all around fantastic. I want to give a special shout out to Susan, the evening front desk person. Between booking.com and Holiday Inn computers there was a mix up in our room selection. She went over and above, even cleaning the rooms to get us the accommodations we needed. Thank you so much.

    Stayed in December 2024

  • Reviewed: 20 November 2024

    8.0
    We will stay there again when we are in the area
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The containers in the bathroom would stick. Push it down it would stick. Had to pull it back up.

    The breakfast was ok. The banana nut muffin had no flavor. The sausage was decent. Bacon was good. The staff was great.

    Stayed in November 2024

  • Reviewed: 22 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing I didn't like

    Very neat and clean.Excellent breakfast choices

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor had hair in the corners. The girl at the front desk didn’t acknowledge us when we came into the lobby

    Stayed in October 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was very clean and quiet. Also there are several restaurants nearby.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Towels and sheets were stained, leaving us wondering if they were clean. Price was very high for the area.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Ok
    • Business trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Don’t like soap in dispenser.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    10
    Pleasant and quiet
    • Leisure trip
    • Couple
    • King Room with Roll In Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and clean

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Good and perfect

    Stayed in August 2024

  • Reviewed: 9 August 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Extra Floor Space
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing was wrong

    Employees were super helpful telling us where a local park we'd never have found without help so our toddler could burn off some energy

    Stayed in July 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was good for sure

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were not comfortable . My rags were dirt stained, and my room had half used rolls of toilet paper still on the rolls. The refrigerator did not work .

    Great location , clean facility . Bed was comfortable and love how cold the a/c is .

    Stayed in August 2024

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    I wish there would have been some weight options in the fitness room.

    I loved how you had breakfast options for everyone with healthy options as well as the go to staples for my kiddos. Everything was so clean, the beds very comfortable and my kiddos loved the pool.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    10
    Great location for us since both families are in the Jefferson County/Festus area.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights

    nothing really stood out

    Great Breakfast; friendly staff!

    Stayed in July 2024

Showing 1 – 25

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