Reviews of Holiday Inn Express Hotel & Suites Grand Junction by IHG 3 stars
625 Rae Lynn Street, Grand Junction, CO 81505, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe morning staff were nice and let us stay a bit past checkout
Not enough pack and plays. We had request one through the hotel weeks in advance. Upon our notification that we would arrive past the check in they informed us of the “first come” status of the much needed crib. Second upon arrival night gal was not very personable and when I asked about the crib she said well I don’t have a note about it and restated the policy. Upon arrival in the room no crib. I then went to pull out the mattress of the sofa and found it not made up and really disgusting looking stains like a bowl moment had been done on the Matress. When I called the front desk there was an apology but then I found out I had to go back down get the sheets with a bad back put them on so my son could sleep somewhere half clean. The other option was to down grade to a queen room
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewGood location. Quiet. Great food right there.
Nothing
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewNice clean comfortable rooms. Very quiet and good location. The staff was really nice and efficient. Would stay here again.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewFriendly atmosphere
Clean
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat room great staff
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe beds were so comfortable. Everything throughout was clean and smelled good. The staff was welcoming, smiling, and pleasant. Great stay.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewComfortable and clean
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewgreat continental breakfast coffee making robot was fun
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewVery comfortable, and a convenient location.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewOnly one USB port in room 307 was working. Having multiple devices with only 1 USB port is no good.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in April 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewLocation was great; breakfast was wonderful!
We had a non smoking room but the smell of smoke was very evident when we walked into the room and even in the hallway. It took a few hours to dissipate. The bathroom had dead bugs by the tub and live ones that I kept having to pick up with tissue paper. Water bugs maybe, but looked like bigger, red ants. The hot tub was not working properly and the water was a yellow-green, so we chose not to sit in it.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewGood
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewLocation and comfortable rooms
TV only had 4 channels. The biggest gripe I have is we don't take vacations often. It has been 5 years since we have been in a hotel. We booked this hotel because it had a pool and our kids wanted to enjoy it. Before we could use it, a kid pooped in the pool and they closed the pool for 24 hours. The hotel didn't try to work out a deal with us because 1.) we booked through a 3rd party and the hotel stated that they had to pay commissions to the 3rd party. They also couldn't give us points because we are not Holiday Inn reward members. I wish businesses looked at their customers rather than classify them into categories of importance. I am just as important as a member.