Reviews of Holiday Inn Express Hotel & Suites Hagerstown by IHG 2 stars
241 Railway Lane, Hagerstown, MD 21740, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewPool was great. Bed was comfortable. Pillows were AMAZING! Room was clean. Had great water pressure in the shower. I forgot my toothbrush, they gave me one!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery friendly atmosphere & comfortable.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe rooms were relatively clean, staff were pleasant and the location is perfect.
The pool was dirty. The exercise room could use more equipment, i.e. a second treadmill
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewClean room
Nothing
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewRoom was clean and bed was comfortable. Very good breakfast.
Nothing
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewVery clean. Good breakfast
Pool was too cold to go in
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewI loved the air conditioning. Sounds silly but our room was a constant beautiful temperature. The room was comfortable and the bed was amazing. Staff! Top notch. Everyone said good morning
Nothing. Really nothing
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewNice helpful staff.
Clean, has everything you need. Perfect
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewExceptionally clean and the employees were so friendly! We got the exact room and place we asked for and are so grateful you welcomed our golden, Maizy. We have yet to not have an extremely enjoyable stay at HIE. Thank you so much!!!!
Absolutely nothing!
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewTheir was a female staff member working the complimentary breakfast. She was rude to an elderly female guest. She did have a rude comment toward myself but I brushed it off. The comment to the elderly guest was uncalled for.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewI liked breakfast, the pool and Jacuzzi
I didn’t like when I made my reservation. I let them know I was disable and I couldn’t walk far and they put me on the second floor and I had to walk all the way to the other side of the building I didn’t like I couldn’t get into the pool in the Jacuzzi because other family got in the pool and gotten it dirty and they had to close the pool area. It was very disappointed into that because I came to relax, and it was a Mother’s Day gift from my kids.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewGreat breakfast. Comfortable. Clean.
The price is little high. The pet fee is too much.
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewBreakfast Several near-by restaurants.
The price — almost $200 for 1 night in an average king room.