8100 South Main Street, Helen, 30545, United States of America
#6 of 54 hotels in Helen
Guests' ChoiceBased on 624 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
9.1
Staff
9.0
Value for money
8.3
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Steve
SwitzerlandGreat place to stay when traveling through or visiting Helen. Very clean room and comfy beds.
Stayed in May 2024
Reviewed: May 12, 2024
Murphy
United States of AmericaThere wasn't anything I didn't like.
It was very clean and everything was right near the hotel. They had a area where chief nakahoma things he made was sold. I bought my mom and purse that he made and a key chain. They were beautiful.
Stayed in May 2024
Reviewed: May 10, 2024
Kristina
United States of AmericaN/A
The hotel was clean and comfortable, the staff was friendly and it was nice that is wasn’t too far from downtown Helen.
Stayed in May 2024
Reviewed: May 9, 2024
Ransford
United States of AmericaNot applicable.
Very neat environment and room. He front desk, cafeteria and cleaning staff were nice. A very quiet and serene room and environment.
Stayed in May 2024
Reviewed: May 6, 2024
Monica
United States of AmericaBeds were too hard
Clean
Stayed in May 2024
Reviewed: April 22, 2024
Bobbi
United States of AmericaThe floors were very loud. You can hear every movement from people above and hallways
The room was clean, staff friendly. Overall a great stay
Stayed in April 2024
Reviewed: April 2, 2024
Ron
United States of AmericaNo exam
excellent hotel
Stayed in March 2024
Reviewed: March 29, 2024
Carla
United States of AmericaWhen we got there, it was about just a few minutes before time to check in according to Booking.com (3 pm). The lady at the front desk told us that the room was not ready and to come back at 4 pm because check in time had changed. When we got back, it still was not ready. She said she would call us. By this time we were tired from our trip there and my disabled husband was really ready to lie down and rest. She did not ever call and it was nearly ANOTHER HOUR. We decided to go back to the hotel and see what was up. It was finally ready for us…the lady made a remark that she was glad it was ready because she could tell I was getting very frustrated. It was just a lot to deal with after traveling several hours.
The room was very clean..still smelled like bleach when we got there.
Stayed in March 2024
Reviewed: March 27, 2024
Traci
United States of AmericaVery good
Stayed in March 2024
Reviewed: March 18, 2024
Kerry
United States of AmericaGreat location, friendly staff
Stayed in March 2024
Reviewed: March 15, 2024
Manuel
United States of AmericaN/A
Property was wonderful, nice place
Stayed in March 2024
Reviewed: March 11, 2024
Tim
United States of AmericaMore time..😁
Great
Stayed in March 2024
Reviewed: March 5, 2024
Victor
United States of AmericaVery clean and the staff was very friendly
Stayed in March 2024
Reviewed: March 2, 2024
Lacheryl
United States of AmericaThe staff were great! Everyone was so nice and helpful. I had a medical emergency on that Sunday morning and we were far from the hospital and I was told that the ambulance takes forever. Savannah at the front desk drove me 25 minutes to a hospital to get help and stayed in the waiting area for 5 hours. I can’t thank her and the staff enough for helping me. It was my first and hopefully my last asthma attack. I couldn’t catch my breath because of an allergic response and urgent care wasn’t open yet.
Everything was great and the hotel is conveniently located on Main St near the Chattahoochee River.
Stayed in February 2024
Reviewed: March 2, 2024
Yanela
United States of AmericaExtremely clean and cozy, lovely staff and very attentive… loved the handmade cookies at the entrance.. i had such an excellent time there.
Stayed in March 2024
Reviewed: February 26, 2024
Anne
United States of AmericaThe shower and Jacuzzi floors were very slippery . Those need to be repaired so no one gets hurt.
Beautiful King. Suite with balcony, and breakfast included. We loved our stay there.
Stayed in February 2024
Reviewed: February 24, 2024
Fernanda
United States of AmericaLocation Comfort Cleanliness
Stayed in February 2024
Reviewed: February 20, 2024
Natalie
United States of AmericaWow. What was there not to like. Staff was great. Pool was wonderful. We had a jacuzzi tub. Wonderful. Clean, breakfast was great and cookies in the afternoon. The only suggestion is a bigger coffee pot for breakfast. It seemed like it emptied fast and we had to wait of course for refill. Loved the location.
Stayed in February 2024
Reviewed: February 20, 2024
Shalon
United States of AmericaBreakfast was good but today was confusing because when we checked in Saturday we were told breakfast started at 10am. However when I walked down to get a cart the breakfast area was open. So I told my family to grab something and then we were informed 30 mins before closing that bacon and eggs weren't going to be made. However one of the hostess did make the items and my family and I were really appreciate
Enjoyed everything especially the find the hearts and receive points. The pool inside was a plus. My daughter and I really loved swimming. The gym was also a great highlight for myself and daughter
Stayed in February 2024
Reviewed: February 14, 2024
Robert
United States of AmericaWe liked everything.
The breakfast was great!!
Stayed in February 2024
Reviewed: February 5, 2024
Joseph
United States of AmericaFriendly staff, Location is great
Room and bathroom is clean
Stayed in February 2024
Reviewed: February 1, 2024
Carmen
United States of AmericaGet location. I loved the layout of the room.
Stayed in December 2023
Reviewed: January 26, 2024
Kim
United States of Americano heat in the bathroom, what I meant is that there are no vents running heat into the bathroom. The heat in the bedroom area was not sufficient to heat the bathroom, it was ice cold in there. The jacuzzi was fine once we purchased a heater to place in the bathroom.
Breakfast was ok and what we expected, the room was nice with exception of heat in the bathroom. My husband and I had to purchase a heater in able to shower and also to use the spa tub. Overall great stay, I would stay in the future.
Stayed in January 2024
Reviewed: January 12, 2024
Jackson
United States of AmericaThe entire town was closed.
Automatic Pancake maker is worth booking a room.
Stayed in January 2024
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