Reviews of Holiday Inn Express & Suites - Phoenix West - Tolleson 2 stars
1750 N. 95th Lane, Phoenix, 85037, United States

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI have stayed here before when visiting my kids. I like the location. The breakfast is nice and staff at the front desk and the ladies serving breakfast were especially kind.
After spending all day helping my daughter move, I arrived back to find my room had not been made up. So disappointing.when I called the front desk to inquire, they could only apologize and tell me housekeeping was gone for the day and they don’t know why my room was skipped.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe room was very nice and the bed was very comfy. Upon checking in, the staff was helpful.
Nothing.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt was clean, comfortable, and close enough to the game.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewClean location
Breakfast was short staffed and ran out of food quickly
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. I slept like a baby 😊
N/A
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewEverything,services ,care
Breakfast
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewRoom was clean and spacious
The bed was a little hard and we woke up feeling a little stiff and sore
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewClean, good location, friendly staff
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewClean and great value. Nice area, close to stores and restaurants.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNo hot breakfast Charged twice
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt was clean
Breakfast, staff and sound proofing
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe bed was comfy and the AC was nice
There was no breakfast in the morning, got there at 8AM and there was no food, very disappointed.
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery clean
Above guest were noisy
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewCleanliness & comfort
Not much nearby