coffee station offered no cream or 1/2 and 1/2. only flavored coffee creamer. even the milk was 1%. not the cup of coffee I was looking forward to. Had to drive elsewhere for a decent cup of coffee. very disappointing. Everything else was very good. Shower head was too high! Would have been nice to have handheld attachment in the shower for rinsing.

The bed and pillows were super comfortable! Room was clean .

Stayed in April 2024

Very few handicapped parking spaces, and two of them were the farthest from the door as could be. Someone needs to look into this.

The breakfast was superior to the previous hotels we stayed at. Service was excellent. Thanks! Also, the handicapped accessible features in the shower were excellent.

Stayed in April 2024

Hotel was too far away for the free shuttle to the bus tour Tour guide was quick to point out all the wealth and churches in Savannah. Little or no mention of slavery and the human abuse iin obtaining their wealth. Typical old south.

Spent two days touring Savannah

Stayed in April 2024

Hairs on the sheets. Nasty shower curtains. Arrived at 9:31 and breakfast was over

Location

Stayed in March 2024

Ran out of forks at the breakfast

Stayed in March 2024

Limited to no vending.

Bed was comfortable, shower was clean.

Stayed in March 2024

Nothing

Very clean!

Stayed in March 2024

The shower head barely let enough water out.

Clean. Staff very accommodating.

Stayed in February 2024

Absolutely nothing

Friendly staff. Convenient and quiet location. Comfortable bed. Great breakfast with hot/cold choices. Would recommend and stay again when visiting Savannah.

Stayed in February 2024

The bathroom floor was very dirty, hair & stains

Stayed in January 2024

I specifically booked this hotel because of its indoor swimming pool. However, it was out of service due to a pump issue.. And breakfast area could not accommodate the capacity of guests plus there was food shortage.

New, modern and clean hotel. Large room and comfortable beds. Located a short drive away from historic Savannah.

Stayed in December 2023

Comfy. Clean. Quiet.

Stayed in December 2023

Proximity is very good no need to even reside in downtown because it’s very close and free parking is available

Hotel over all clean , room was clean ,staff friendly ,few issues that we had were extremely uncomfortable beds and pillows, didn’t sleep all three nights , pool that is indoor very cold and breakfast is very cheap , basic but coffee was great.

Stayed in December 2023

The total charge to my two nights stay were higher than the charge Booking.com informed me. When I checked out In the morning of 11/18/23, I showed the front desk about the total amount from my Booking reservation. The front desk service personnel first tried to convince me to accept their charge, and late agreed to adjust their charge to match the cost fro my Booking account. But I still see extra $30.91 added to total charge amount from my Booking reservation on my credit card transaction. I had multiple reservations from Booking.com and only had such problems with Holiday Inn express. I wanted to give them good reviewing but this charge dispute made uncomfortable. I would think to avoid make reservations to Holiday Inn from Booking in the future. Thanks.

Stayed in November 2023

We had experienced 2 bad hotels prior to coming to the Holiday in and did not get any sleep the night prior. Seth at the front desk was great and allowed us to see the room prior to check in. Check in process was fast and smooth, room was very clean and bed was very comfy.

Stayed in November 2023

The staff need to be more welcoming, we were on a road trip making stops in different states and cities, this property was the least welcoming

Breakfast was great and well stocked. Lots of choices

Stayed in November 2023

The smell in the hallway (3rd floor)

The location

Stayed in October 2023

The smell in the gangway (2nd floor).

Very friendly staff

Stayed in October 2023

Would like to have had vending machines for water and sodas. Especially on each floor.

Clean and comfortable beds. Well lit bathroom area for getting ready.

Stayed in October 2023

Girl at check-in wanted to be anywhere else in the world but there. Not the most friendly welcome.

Good breakfast, but pancake machine wasn’t working.

Stayed in October 2023

There was no safe in the room.

Stayed in September 2023

The breakfast buffet had a lot to choose from. The eggs were cold but the waffles made up for them. The kitchen staff looked like it was torture for them to be there. The front desk staff was friendly

The rooms were very roomy and clean. It had to be the most comfortable bed I've slept on in any hotel stay.

Stayed in September 2023

👍

Stayed in June 2023

The hotel could use more parking spaces but other than that no complaints from my husband and I

I really enjoyed my stay here. The bed was very comfortable and the rooms were very clean.

Stayed in July 2023