5860 Carmenica Drive, Cicero, NY 13039, United States of America
#1 of 3 hotels in Cicero
Guests' ChoiceBased on 159 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.7
Staff
9.2
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 21, 2024
Bambi
United States of AmericaI booked for 2 rooms and was slotted for 1. Didn’t get adjoining rooms and was charged extra
Stayed in December 2023
Reviewed: November 6, 2023
Angela
United States of AmericaCoffee could be better.
Every single employee was kind and helpful!
Stayed in November 2023
Reviewed: October 30, 2023
Thomas
United States of AmericaCoffee maker in room was broken
Property was in great shape, room was very nice.
Stayed in October 2023
Reviewed: October 30, 2023
William
United States of AmericaLocastio was not easy to find and remote.
We chose not to eat breakfast in the facility.
Stayed in October 2023
Reviewed: October 6, 2023
Bradley
Canadacould not get WiFi from our 4th floor room
Stayed in September 2023
Reviewed: August 26, 2023
O'brien
CanadaBreakfast was plentiful with lots of options for a range of tastes.
Stayed in August 2023
Reviewed: August 24, 2023
William
United States of AmericaThe sofa bed was dirty and did not have clean sheets or blankets.
Great location, friendly staff and excellent breakfast.
Stayed in August 2023
Reviewed: August 16, 2023
O'brien
United States of AmericaThe curtains didn’t work so well. Wouldn’t close properly.
Stayed in August 2023
Reviewed: August 1, 2023
Melinda
United States of AmericaAfter an unpleasant experience at another hotel, we booked with your hotel. On arrival, the desk clerk, Evelyn, was welcoming and efficient. She even noticed that our online booking had secured a king size bed and we had a 3-person party. She called us back to the desk and changed our room, upgrading us to a suite. This experience was very pleasant and we appreciated her kindness.
Stayed in July 2023
Reviewed: June 5, 2023
Tatahisha
United States of AmericaThe back door was left propped open at night
The friendly staff. Very accommodating.
Stayed in June 2023
Reviewed: April 15, 2023
Sally
United States of AmericaThere was a kitchen with no napkins, utensils sugar packets should have napkins in them
The room was very spacious, mattresses were extremely comfortable.
Stayed in April 2023
Reviewed: March 20, 2023
Margaret
United States of Americaelevators were a bit dirty
the kitchenette
Stayed in March 2023
Reviewed: March 18, 2023
Katie
Canadait was a bit loud and out of the way
rooms were clean
Stayed in March 2023
Reviewed: March 6, 2023
Shenell
United States of Americaneed more towels at pool
pool and Breakfast - clean - dove products -
Stayed in March 2023
Reviewed: March 6, 2023
Renee
United States of AmericaThe parking for the hotel is not ideal for families as had to park near exit as everything in close proximity was taken up by RV Camping World. The room also had a malfunctioning tub/shower. The Front Desk Alex was extremely accommodating and immediately provided another room which was much appreciated. There's also a random smell throughout that is off putting can't really put into word's however all my children noticed as well.
The establishment provided many varieties for continental breakfast. Could of had some Creamers that were not almost empty.
Stayed in March 2023
Reviewed: February 8, 2023
Remy
CanadaNo exhaust fan in the bathroom.
Stayed at a number of hotels from different chains on the way down to Florida and back, and this was the best complementary breakfast we had on this trip.
Stayed in February 2023
Reviewed: December 31, 2022
Thomas
United States of AmericaCarpets were stained.
Nice people, cleaned our room during our stay.
Stayed in December 2022
Reviewed: December 2, 2022
Bonita
United States of Americait needed a more thorough cleaning
easy to locate, convenient for our needs
Stayed in December 2022
Reviewed: October 22, 2022
David
United States of AmericaThere was one large burned spot on the carpet. It was about the size of a plate.
Very large room with large refrigerator, microwave, plenty of seating and counter space.
Stayed in October 2022
Reviewed: August 19, 2022
Albert
IsraelBasic breakfast, but the kids loved the pancake machine! very warm and clean pool. Overall, nice and clean.
Stayed in August 2022
Reviewed: July 20, 2022
Jayne
United States of Americafan to remove steam from bathroom shower didn’t work no walking short cut to Cracker Barrel restaurant. it was dangerous to walk on the road to get there
clean, swimming pool
Stayed in July 2022
Reviewed: June 30, 2022
Lily
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 22, 2022
Rustin
United States of AmericaIt was difficult to find the driveway at night.
Great breakfast, modern hotel with huge rooms.
Stayed in June 2022
Reviewed: May 22, 2022
James
United States of Americanone
Facility was clean, quiet and full breakfast with hot and cold food
Stayed in May 2022
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