Reviews of Holiday Inn Express Hotel & Suites Texarkana East by IHG 2 stars
5210 Crossroads Parkway, Texarkana, AR 71854, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff. Very helpful. Accommodated is after they couldn't find our reservation
They couldn't find my reservation that I had through booking. Com
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewIt was good
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast was very good. Hot scrambled eggs, sausage, various rolls, muffins, cereal, yogurt, juices. Location of hotel is very good, just off of I-30
The carpeting in the hallways is showing its age. Many stains.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewBreakfast was VERY limited even at 7.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNothing
Checked in, went to the room, smelled musty and was hot. The a/c was blowing hot air. It had MOLD all in the A/c unit. With no a/c in room, the lady gave us some fans and said she would call someone … family got too hot, and we told her it’s not going to work. She then said we can move to the other hotel of theirs ,the candlewood by IHG. It had no pool no breakfast.Two reason we even booked the holiday inn. She took off a whole $20 wow. Bad experience. Will never return.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe pool and hot tub were green and smelled. When we left at 8 there was still no breakfast out. Our room phone didn’t work Halls were extremely hot. Bugs in the bathroom
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewMy bed sheets had large stains on them. Called for new ones and never received any
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewNothing
Pool was greasy
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was ok, the pancake machine was down and that is one of the best things my kids enjoy. They had variety of juice and the cinnamon rolls were good.
The hall way smell was not pleasant. The ice machine on our floor didn't work, so we had to go to another floor to get ice. The pool was terrible. The whole area smelled horrible and the water was dirty. It was not clear or blue, it was a murky green. My family and I couldn't even enjoy it and that was one of the reasons I booked there. Also I could here other visitors from their rooms from our room.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewStuff were nice and made check easy.
The common areas were hot. No ac running in hallways or elevators. Room looked dirty. Stains all over the walls.. even blood stains. Also I paid more then advertised when checking into the hotel.. about $40 more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location was the only thing good about this property.
The property as soon as we got to our floor it was hot. Once entering our room it smelt terrible like a mix of weed and cleaning products.
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewLocation
Nothing
Thank you
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBreakfast
Beds, showers were not clean
We are very sorry about the issues that you experienced while staying with us.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewConvenient and moderate price
Thank you!
Reviewed: 30 May 2025 · Stayed in April 2025
Verified reviewWe truly enjoyed the friendly staff. The room was extremely comfortable. The jacuzzi was an added bonus
No complaints
Thank you so much!
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewVery clean and front desk clerk was Amy was amazing and very polite and professional. I will be staying here again.
Thank you for your feedback! We will share this with our rockstars!
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation
Stained carpets, drippy faucet, heard neighbors
Thank you for your feedback.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified review