Reviews of Holiday Inn Express Hotel & Suites Twentynine Palms by IHG 3 stars
72535 Twentynine Palms, Twentynine Palms, CA 92277, United States
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Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to Joshua tree national park. The place was clean and breakfast was pretty good.
Thank you for staying with us.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location. Lovely comfy bed and pillows Dove products in the bathroom Lots of choices for breakfast Coffee and tea available 24hrs in lobby Very quiet
Thank you for staying with us and your kind review. We appreciate your feedback!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThere is a portable air conditioner in the room that is very loud. I had to turn it off before I could fall asleep. (But even in the desert without air conditioning, it is still cool enough to sleep on summer nights.)
Thank you four your feedback.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewRoom was large and comfortable. Convinient location for Joshua Tree National Park. Breakfast was ok.
The pool was disappointing. No sun beds, tiny towels, spa out of service.
Thank you for your review, and for staying with us. Feedback like this helps us improve where its needed.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewSuper comfortable, great location for exploring the Joshua Tree National Park, very pleasant staff.
Thank you for staying at HIE 29 Palms, we appreciate your feedback, we hope to see you again on your next visit to the park!
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewNice and modern hotel. Rooms are big and spacious. Comfortable beds. Very clean. Convenient parking. Breakfast was ok.
Thank you for your review.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewAt 9:45 a.m., there was a deafening test fire alarm that didn't stop for the 15 minutes until we checked out. Strangely, it only sounded on the 4th floor, where we had our room. Perhaps that was intentional, since we felt like we were the last guests to leave the hotel that morning. It was a disgrace.
We are not able to set off alarms at our whimsy. We apologize you felt this way. We do appreciate you staying with us though and wish you safe travels moving forward.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewDove products in bathroom Lovely walk in shower Comfortable pillows and bed Very quiet
Thank you for staying with us and your kind review.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLike dove products in bathroom Very comfy bed Big TV
Difficult to get to correct channel on tv from guide
Thank you for staying with us and your feedback.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGood location, good value for money. Clean and well equipped rooms. Pool area was good. Staff friendly. Breakfast was good for price.
Decor a little basic but still good overall
Thank you for staying with us.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe room was nice with all facilities. The breakfast was nice too
The room was not made while we were gone or the towels were not replaced. I was told this would be done as long as there was no DND sign on the door but it happened none the less
Thank you for your feedback, we will continue to work on this matter. We are sorry we did not satisfy you.
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewThe room was nice and renovated. IT was a good value for the amenities and location.
Thank you!
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewNice room and good breakfast area.
Traffic noise in the evening and morning. Suggest getting a room in the back side of the property. Staff seemed indifferent.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewI liked the breakfast, was clean with some updates, my housekeeper, didn't get her name she was a tall black lady, the desk attendant who checked me in who is also a black female and Adrian grounds keeper!
Hot tub not working, pool was FREEZING! Knowing it gets chilly at night why would you not have a heated pool or use a solar cover...SOMETHING! I felt sorrynfor.the kids. The remote to the TV was not user friendly and the assesibility menu kept coming on and could not get it off, and if I brought my Roku, I would not be able to set it up.
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in March 2025
Verified reviewYou get what you expect with Holiday express and we like reliability. The breakfast was even better than expected. So in case we want to visit Joshua Tree again, we will again book this hotel