Reviews of Holiday Inn Express & Suites White Haven - Poconos by IHG 2 stars
547 PA-940, White Haven, PA 18661, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location. Clean and new.
Our room had a fair bit of highway noise.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location east to get places
Easy to get to
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewMy friends and I stayed at this hotel for two nights.we were very satisfied. We liked everything - cleanliness of our room,staff was very friendly, breakfast was very good. We recommend everyone to stay at this hotel .
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBeans to coffee available!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation is ok
This was, unfortunately, the worst Holiday Inn I have ever stayed at. The experience was extremely disappointing from start to finish. The bathroom was clearly not cleaned properly — the stainless steel sink drain was rusty and moldy, and the countertop had visible dirt. The landline phone in the room did not work, and there were no cups provided. I reported these issues immediately, and the front office manager personally came to my room and confirmed them. Breakfast was equally concerning. The milk served was spoiled — it poured out of the carton in curdled lumps. This is not only disappointing but also a serious food safety issue. I have stayed at many Holiday Inns over the years and never encountered anything like this. I hope management takes these issues seriously to ensure other guests do not have the same experience.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewRoom was clean
The room was very clean, although the fire alarm went off @ 4 in morning then I feel back to sleep 2 hrs later only to receive a text at 7am from hotel about check out @ 11am! This is my vacation why would you notify us so early so I paid for a room that I barely got any sleep in. Gym very very small with dirty machines
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewBreakfast was good. Location was ok
Alot of highway noise at night there a bridge right behind the hotel and a bump coming off the bridge caused the trucks to bang every time a truck or car passed
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBreakfast was excellent. Location was good for the things I planned to do. Staff was friendly and helpful.
The noise from the highway was very loud, which I didn't experience the last time I stayed there since I was on the other side of the hotel. They did offer complimentary ear plugs but that didn't help much. If I ever return there I will make sure I get a room on the front side.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was great I like the room breakfast
Reviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe staff was very nice, I got a text asking how my room was when I checked in. We needed more towels and they brought them right up. They had snacks in the lobby. The breakfast was decent. The beds were clean and comfy!
The front desk coming in is the first thing you see and honestly it wasn't a very clean area. The rooms were fairly clean but the 3rd floor was definitely hot and musty when I first checked in. But after the ac was turned down for a bit it was okay
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewVery clean and friendly staff.
I have zero complaints.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe hotel was very clean and the staff were great and very friendly!
No complaints
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe room was clean, breakfast was great having so many options and so was the attendant keeping everything stocked. The pool/ jacuzzi was relaxing. The front desk attendants at check in & check out were very friendly & helpful. They changed our bill for quarters to wash as well.
We had to discover on our own that the ice machine only worked on the main floor & 3rd floor, but we were on 2nd floor
Reviewed: 12 July 2025 · Stayed in July 2025
Verified review