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  5. Reviews of Holiday Inn Express and Suites Sumner by IHG

Reviews of Holiday Inn Express and Suites Sumner by IHG 3 stars

2500 136th Avenue Court East, Sumner, WA 98390, United States

#2 of 4 hotels in Sumner

Guests' Choice

Review score

Based on 336 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    I will definitely stay again if I’m in town!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room could have been a little cleaner - found a dried out piece of candy on the floor

    Location felt safe Gym facility looked great Breakfast was great

    Stayed in September 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The noisy doors on hotel rooms.

    Carlie was wonderful! ❤️

    Stayed in July 2025

  • Reviewed: 26 August 2025

    10
    It was awesome and auburn had a lot more to offer than I thought
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    It is far from downtown so do not stay here if you wanna do things in Seattle

    It was quite and nice for a Small get away

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted via mobile

    Parking is horrible and didn't eat the breakfast because little kids had their hands in everything ( not the hotels fault but bad parenting)

    The room was clean and the bed was very comfortable. Coffee was great in the morning being freshly ground.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Front desk gal upon check in very friendly & helpful.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking Lot Safety was a worry. For possible vandalism-which did not happen.

    Clean A/C room

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Deluxe King Room - Disability Access - Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Great hotel great price great breakfast

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Great comfortable hotel and great breakfast!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Only things I can say is the parking is tough becuz another hotel shares the lot and there is a crack under the room door so u can hear everything in the hall and the WiFi isn't good.

    Nice clean comfortable place near a Starbucks and 7/11 in walking distance. Great Breakfast very impressed with this hotel!

    Stayed in August 2025

  • Reviewed: 12 July 2025

    7.0
    Nice Hotel in an unexpected location
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted via mobile

    The room didnt have bath towels and the shower design was interesting, however, since it didn't have a shower curtain the water sprayed out onto the floor. The remote control was missing i had to go get one from the front desk.

    Comfortable bed and room. It was quiet considering that I was on the 1st floor. The air conditioner worked really well.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Good value.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Floor was stained and shower needed cleaned better. Also, shower floor flexed and creaked when you were showering!

    Very comfy bed.

    Stayed in June 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room as good, Good shower.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    7.0
    I would stay again, it was good for our family of 5.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    We were there for 2 nights and no housekeeping. At least we caught them in the hallway and they gave us more towels and emptied the garbage. The pool was closed for maintenance.

    Breakfast was included in the stay. Many choices, hot breakfast, it was great. Parking onsite was free. It was in a good location for what we needed. A couple eateries nearby.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Our first trip to Washington was made 100 times better because of the hotel! Will come back for sure
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds - Communications Accessible Tub
    • Stayed 7 nights
    • Submitted via mobile

    We did not get the train track view 🤣

    Breakfast was amazing! Food, staff, PANCAKE MACHINE!!! All of it was amazing! Cinnamon rolls, muffins, bagels, toast, hot spread, cereals, fresh fruit, pancakes, yogurt, milk, coffee, tea, hot chocolate and juices! The beds were comfortable and bathroom was very large and accommodating.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Superb
    • Family with young children
    • Standard Room with Two Queen Beds - Communications Accessible Tub
    • Stayed 3 nights
    • Submitted via mobile

    A small problem with the cable TV channels

    Location and accommodations were excellent. The staff were all wonderful - friendly, and helpful. In particular, Angela Brown, who managed the breakfast amenities, was helpful, kind, and a genuinely nice person, and is to be commended for her excellent service. We sincerely appreciated that we were able to bring our large dogs with us. We saw others traveling with their dogs, too, and all were well behaved.

    Stayed in June 2025

  • Reviewed: 18 May 2025

    8.0
    Ok accommodations
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The toilet handle broke and moved to a which was fine, but the bathroom faucet wasn't installed correctly. Cold was hot, hot was cold. Had to ask for more coffee and wasn't restocked when the room was cleaned.

    Cleanliness and friendly staff

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    Good location
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    I was glad it was close to my brother's house.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    9.0
    Great option while traveling
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Only negatives we found were the parking, Unfortunately we didn’t get there until approx 8pm so there was no parking spots avail except off the back side of hotel, and the elevators seem a little slow to arrive, was often several groups waiting to load

    Location is great right off freeway, staff was friendly, lobby and all facilities were very clean including our room, bed was very comfortable and breakfast options were very good, husband really liked the coffee machines that grind your beans before each brew with flavor options. Pool and hot tub is nice sized

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Will stay here, again, for sure!
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean, the fridge worked, breakfast was fabulous, and the staff were courteous!

    Stayed in February 2025

  • Reviewed: 17 April 2025

    10
    Very comfortable
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I like it was clean and beds were very comfortable so we like our stay .

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Exceptional
    • Solo traveller
    • Deluxe King Room - Disability Access - Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    I love Holiday Inn Express. It feels like home and I feel safe and comfortable.

    Stayed in March 2025

  • Reviewed: 5 April 2025

    8.0
    It was adequate for a short stay but not comfortable to relax fully.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds - Communications Accessible Tub
    • Stayed 3 nights

    Room was small and chairs to relax in were not available. Lighting was sparse. Bedside lamp was not working. The desk folks promised to fix but never showed up. They were pleasant about it, however. Place for suitcases was skimpy and sink in bathroom was small for personal items. Not convenient.

    Good choice of items. Good tasting and plentiful. Hot and cold.

    Stayed in March 2025

  • Reviewed: 3 April 2025

    7.0
    Quick two night trip, didn’t spend a lot of time at the hotel, grateful for the staff, breakfast and a clean place to st
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    They didn’t have towels at the pool, I asked for a towel at the front desk before going into the hot tub, she said she would bring one to me. Over 20 minutes later there was still no towel and I had to call and ask again. I only wanted to stay in the hot tub for about 10 minutes so I would have appreciated just getting a towel when I’d initially asked. Other than that everything was good.

    The staff were friendly and helpful. They had little almond milks which we were grateful for as that is not always available in hotels. We were grateful they had a working hot tub.

    Stayed in March 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Business trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Less cereal options, because cereal is shit for athletes. I was travelling with my tennis team. Maybe smoothie options

    Breakfast was excellent. Eggs were very good. The omelette option was excellent. You had more protein options than other places we have stayed.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Disability Access - Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    We loved the room but was a little discouraged that the pool wasn't available. We understood that it was being fixed. Maybe we will be able to go swimming next time.

    Stayed in March 2025

  • Reviewed: 11 February 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Everything

    Stayed in December 2024

Showing 1 – 25

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