When we walked in room, there was actually stool left on toilet seat, just cleaned and went on. No towels hand towels or washcloths were in bathroom. When I started my shower no conditioner or body wash. Also swimming pool was cloudy like it needed to be cleaned

Location was good and room was comfortable.

Stayed in April 2024

Clean towels and coffee supplies had to be requested at the front desk each day. Bathtub is extremely slippery and has no safety rail. Very, very dangerous!

Breakfast, bed.

Stayed in April 2024

The kids sleeping area was hot they tried to fix ac but didn’t work but they was supposed to call booking to try n give some of my money back.

Room was spacious

Stayed in December 2023

Location

Stayed in December 2023

No Hot water when taking a shower.

The bed

Stayed in November 2023

The renovation and the carpets in the hallways were disgusting and also no ac in the hallways.

I love the breakfast the hot tub and the front desk ladies!

Stayed in July 2023

what I dont like is that the hotel ran my credit card 3 times. One of them on AMEX was reversed, the other two remain out their in Pending status. I only stayed one night. I am expecting to see one of those two charge reveresed. And I also expect to get my 30 dollar security deposit back without hassle since everything was just as I first saw it except the bed which I slept in.

Room was clean, bed comfortable

Stayed in July 2023

The hotel is "under renovations," which translated into our room being super run down with a near useless sofa bed. The walls in our bathroom were falling down. The carpet in the whole suite was sticky so everyone needed to wear shoes. The hot tub was inoperable and gross. The pool was cold. And the construction crew started banging away in the room above us between 8-830a each day. Not ideal when you're trying to get kids to rest. All in all, just not pleasant. The friendly staff are the only redeeming qualities here.

Staff was always kind, size of room was good.

Stayed in May 2023

We had booked a room with a roll-in shower because my wife was in a wheelchair. They gave us a room with a bathtub that was hard for my wife to use . Also the room that we had was considered handicap,but it was small for a wheelchair to move around in. It also ok was on the 4th floor which is bad if there was a fire since the elevator would not be available for use .

Breakfast was excellent with a good selection. Location was great and close to our destination.

Stayed in March 2023

The elevator didn’t work!

Staff was friendly and helpful!

Stayed in January 2023

Elevator was down and I was in the 2nd floor. I’m not a spring chicken , asked for a discount due to the inconvenience of walking 2 flights of stairs and was told the manager had stated no discounts.

Great

Stayed in January 2023

the a/c didn’t really cool the room and it felt warm and humid in the room. the toilet paper holder fell off the wall,

the location was great, loved it was a short walk to the store. the bed was nice.

Stayed in December 2022

Elevator not working. Carpet stained and dirty.

Stayed in January 2023

The room was humid. It took a while to get the temperature adjusted. We couldn't find the wastebasket. there was none in the living area and the one in the bathroom was tucked in a back corner under the vanity. I didn't see it until I bent down to pick something off the floor when we were leaving. The most frustrating was that the TV is attached to the wall midway in the room and does not swivel, making it impossible to use the remote unless you are on the far right side of the bed.

The woman at the desk was friendly and helpful. I needed plates in order to eat our take out dinner and she searched and found something that worked. The location is convenient. the bed was comfortable.

Stayed in December 2022

I have stayed in this hotel several times and it seems they are not keeping up with the maintenance. The rugs were really dirty and stained, they need serious cleaning of replacing. the furniture in the living room was also dirty.

The room was spacious. The bedroom is separate from the living space and a sofa bed in the Living room

Stayed in October 2022

The room was very nice thank you

Stayed in October 2022

carpets were dirty. Our white socks were dirty from them.

stayed here in case of power failure due to hurricane irma. Location only 3 miles from home.

Stayed in October 2022

Room had a odd smell

Stayed in September 2022

Our room had an awful smell of mold. The carpet felt sticky under our feet. We had a room over looking the hot tub and someone had drank a bottle of alcohol and left it at the hot tub with a cup of cherries. No one ever picked up the bottle or trash. It was there for our entire stay

Breakfast was very good

Stayed in September 2022

The room for handicapped was on third floor and at very end of hall and bath tub/ shower, nice t just walk in shower. Way to far from front door for a person with handicap! Ice all the way to elevator. Not convenient for handicap person.

Good

Stayed in August 2022

Bathroom

Room

Stayed in August 2022

great location for Adventure Islans. nice and quiet

Stayed in August 2022

They claim the pool and hot tub but it was out of order. No ice machine neither.

The staff is nice and welcoming. The Hôtel was clean and very conditioned for a very hot days. Good breakfast.

Stayed in August 2022

Furniture broken,mold on wall behind a picture,room looked very used and in need of a good redoing,carpet ripped and stained in room and hallway.

Breaking good

Stayed in July 2022