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Reviews of Holiday Inn St Louis - Creve Coeur

1030 Woodcrest Terrace Drive, Saint Louis, 63141, United States of America

#39 of 79 hotels in Saint Louis

Guests' Choice

Review Score

Based on 140 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    7.8

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    9.0
    Would stay here again. Nice place!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We wouldn’t have found it without GPS. That is the only downfall we had with the facility. Would suggest offering instructions on HOW to use free wifi along with the access code (we had the code but aren’t tech savvy. The front desk walked us through the issue easily and was very friendly.).

    The pillow was better than my home pillow (even offered both firm & soft)! The bed was comfortable. The staff was professional, helpful and friendly. The facilities clean. Restaurant had delicious pizza and good service (additional fee). We wouldn’t have found it without good GPS because the entrance is behind other buildings that don’t look like hotel entrance, otherwise would be 10 outta 10. The parking lot appeared safe with free parking. Would definitely stay here again. Also note: the hotel offers discounts for a list of things (including going to barns Jewish hospital).

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    It was nice and staff was polite very clean
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no free breakfast

    Very nice and clean

    Stayed in April 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • King Location Room - Non-Smoking
    • Stayed 1 night

    Highway noise was loud

    Very clean

    Stayed in January 2024

  • Reviewed: December 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Leisure King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The highway noise is incredibly loud

    Stayed in December 2023

  • Reviewed: November 15, 2023

    9.0
    Nice hotel, just wish the bar would have had the draft machine working.
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bar staff wasn’t very friendly and after a long drive that did not set very well with us.

    Location

    Stayed in November 2023

  • Reviewed: August 24, 2023

    8.0
    Blackout shade in room #108 needs to have the lower limit adjusted
    • Business trip
    • Solo traveler
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 2 nights

    Dinner was not good, ordered a medium rare steak and it was more well done

    Breakfast was just ok

    Stayed in August 2023

  • Reviewed: July 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Price is too high with a lot of taxes

    Cleanliness

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little pricey for what it was. It was clean but I don't think that it was anything super special for that price.

    Clean room and bathroom. The bed was extremely comfortable and parking was good no matter where you parked. Building seems well upkept.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price, but I'll pay a little more for comfort .

    Super nice hotel. The rooms were clean and spacious. I also like how they had the Dove soap, shampoo, and conditioner dispensers in the bathroom. I love Dove bodywash!

    Stayed in July 2023

  • Reviewed: May 5, 2023

    8.0
    An updated hotel; a basic room at a fair price
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no info was provided about or access to amenities.

    quiet, good location

    Stayed in May 2023

  • Reviewed: April 6, 2023

    9.0
    This hotel was very welcoming and clean!
    • Leisure trip
    • Couple
    • King Location Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything I didn’t like.

    This hotel was very clean and welcoming! I liked how there was a sports bar connected to the hotel.

    Stayed in April 2023

  • Reviewed: December 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They do seem to have issues with locating reservations through Booking.com this needs to be refined

    We absolutely loved their walk-in shower. Nice, new facility. Staff was friendly

    Stayed in December 2022

  • Reviewed: August 30, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    N/A

    Staff was very friendly, hotel was clean and easy to get to, and pillows were comfy!

    Stayed in August 2022

  • Reviewed: August 17, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no complimentary breakfast

    beds were very comfortable. liked the soft and firm pillowcases

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    Amenities could be much better considering the price
    • Business trip
    • Couple
    • King Location Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    we had a 2 night stay, we were given ONE caffeinated Kcup. we asked for additional at the front desk (after being told that rooms wouldn’t be refreshed for 2 day stays and to ask for anything we needed) and the clerk acted like they were her last coffee pods in the world. She gave us two and when we asked for more cream/sugar, she opened her vast drawer of coffee supplies and provided us one packet. it was annoying after an otherwise lovely stay.

    clean, spacious, well lit parking lot

    Stayed in August 2022

  • Reviewed: August 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleanliness, the breakfast and the shower.

    Stayed in August 2022

  • Reviewed: July 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Location Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not hotels fault but teenagers running up and down the hallways well into the night banging on guests doors. Next morning there was multiple families of young pageant girls screaming and crying from 6am until 8am in the lobby which could be heard all the way up on the 4th floor. Front desk handled it promptly.

    Very clean everything, room was super cozy and comfortable bed.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    7.0
    Overnight stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not clean when I initially walked in at 3:30 pm. Housekeeping was right outside the door, so I left and returned later that evening. When I got there later the room still had not been cleaned. The beds were not the most comfortable.

    It wasn't crowded. The place is tucked away. It's a fairly new hotel. The staff was nice. They were happy to rectify issues.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We paid extra for the room to include breakfast and was still charged for breakfast the next morning. There was also an additional $50 charge that was not mentioned when booked.

    Room was nice and clean and the staff was great.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    8.0
    great location with some good off-site restaurants.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant was understaffed (one worker) and food was just barely okay.

    Our room was clean and comfortable. The pool was nice and cold after a hot day at the ballpark.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    9.0
    Absolutely loved the Holiday Inn in Creve Coeur.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool area as well as inside the pool was covered with clumps of hair. Inside the pool and outside to the point it would get stuck between your toes. The restaurant, the bracket room,inside the Hotel was atrocious. The staff was rude the food was horrible, they placed every one of my food boxes upside down in my bags, when I complained they said it's the guy in the back he's from another country they don't know how we do it here. They also had no ketchup or mustard. They served my children hamburgers with spicy ketchup and honey mustard instead of giving us the option of having no condiments. My children would not eat them they would not offer me a refund a discount or to remake the food. I spent $88 and the food was inedible. When I asked why she didn't tell me she had no condiments while I was ordering three cheeseburgers she told me "everyone else just eats it".

    The staff was great. I could not have asked for more friendly or helpful people. Overall very clean the amenities were modern and everything worked as expected. Housekeeping was very efficient. The pillows, Linens and beds were extremely comfortable. The towels were thick and fluffy refrigerator and microwave were very modern as well as a Keurig in the room. Huge TV with a great picture. Great blackout blinds if you like sleeping in.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    9.0
    For the price, would've liked free bfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to inform the front desk on the night of check in and then the manager in the morning about a few things wrong with the room. The manager was very receptive, appreciating being informed so he can properly address the situation.

    In house restaurant and bar. Check in was easy. Beds were comfy.

    Stayed in July 2022

  • Reviewed: July 13, 2022

    8.0
    No breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not included even though the listing said it was. And the breakfast you could get was very expensive .

    Beds were super comfy and the shower was good.

    Stayed in July 2022

  • Reviewed: May 19, 2022

    8.0
    Clean/fast/and nice bar with a decent menu!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t anything I didn’t like. I wish the temperature of the pool was slightly warmer. But other than that, my husband enjoyed the bar downstairs. I wish they still had a free breakfast but really enjoyed adventuring out for breakfast/brunch (the shack was one of our faves and only a .6 mile drive from the hotel)

    Very clean! I talked to the front desk before leaving for extra towels, wash clothes, and trash bags (for dirty diapers) and when we came back within a few hours they had everything there! Definitely recommend! Also felt like a safe location!

    Stayed in May 2022

Showing 1 - 25

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