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Reviews of Holua Resort 3 stars

78-7190 Kaleiopapa Street, Kailua-Kona, HI 96740, United States

#3 of 17 hotels in Kailua-Kona

Guests' Choice

Review score

Based on 270 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The room is although so clean, but we found a big cockroach in the bathroom. quite scary but everything else is good!

    they organized some shows for the guest, quite sweet. the room has everything you need, a good kitchen and big living room! nearby the resort there is a food truck market, also nice to go see around!

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Will be back for another stay another time for sure
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights
    • Submitted via mobile

    Pool was kind of dirty with bugs. The button for the jacuzzi for the bubbles didn’t work. At the grill- there was no rubbish bag for our trash. Other than that- we enjoyed ourselves . It was a great weekend.

    Has multiple pools and grills. And it’s close in town.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Awesome villa
    • Family with young children
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Front desk was very hospitable! Room was clean and very nice! My granddaughter loved the heated pool!

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Excellent staff
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Absolutely beautiful and felt right at home.

    Stayed in July 2025

  • Reviewed: 27 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights
    • Submitted via mobile

    Hot tub jets did not work.

    Location is amazing

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Honesty Review
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 3 nights
    • Submitted via mobile

    While the staff at Holua Resort were kind, helpful, and responsive, there were several issues with the unit that made our stay less enjoyable. The carpet was extremely dirty—my white socks turned brown within an hour of walking around. The washer was leaking an unknown brown substance, and many of the cabinets wouldn’t stay closed. The living room TV didn’t work, and the curtains were torn. On arrival, one of the bathrooms had no hand soap, the toilet paper roll was nearly empty (only enough for one use), and the paper towel roll was also almost gone. We had to call the front desk within the first hour to get basic supplies refilled. Although the staff responded quickly and kindly, these are things we expected to be checked before arrival. A particularly unsettling moment happened when a staff member began spraying insecticide directly on our screen door without any warning. My daughter and I were startled to see a stranger that close to our room, and it would have been more respectful—and safer—to provide a heads-up about that activity. We hope future guests have a more prepared and well-maintained experience, as the hospitality of the staff deserves to be matched by the condition of the rooms.

    We had a wonderful stay at Holua Resort! The staff truly stood out—helpful, friendly, kind, and always full of aloha. Our unit happened to be the very last one at the far end of the resort, which made the walk from the parking lot quite a distance. However, the team went above and beyond to make it easier by frequently offering rides on the carts, always with a smile. Their hospitality made our stay feel warm and welcoming. Mahalo to the Holua team for making our experience so enjoyable!

    Stayed in May 2025

  • Reviewed: 21 May 2025

    10
    It was a very nice resort. I would highly recommend others to stay in there who visit the big Island
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights

    I can't think of anything.

    It was a very nice, clean and beautiful resort. They provide everything you needed in the kitchen. The unit has a washer/dryer. They provided laundry detergent too. Staff were friendly.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights

    Pool was in poor shape and the tile out side and patio was very slippery when it’s wet. I slipped and fell. Reported to the front desk

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    I absolutely enjoyed our stay
    • Business trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights
    • Submitted via mobile

    It’s was nice

    The peacefulness

    Stayed in April 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights
    • Submitted via mobile

    Location, space

    Stayed in May 2025

  • Reviewed: 25 April 2025

    10
    95%/100% rating
    • Leisure trip
    • Solo traveller
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Check in time is later on in the day. Would have been nice to still fly in early, check in, drop off luggage, and start early in the day to see more of Kona.

    The staff were amazing. And the room was excellent.

    Stayed in March 2025

  • Reviewed: 25 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 4 nights
    • Submitted via mobile

    Pools and jacuzzi was dirty with bugs, understandable because we had bad weather come through.

    Its comfortable and relaxing. My ohana and I can come together on special occasions here. Mahalo to Kalei for the special attention to details regarding special handicap needs. Our ohana was very pleased with our location on property. Mahalo plenty 🌺

    Stayed in April 2025

  • Reviewed: 22 April 2025

    9.0
    Definitely a Good Place to Stay
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 5 nights
    • Submitted via mobile

    Units and grounds were clean, comfortable, & quiet. We had a party of 10 and booked 2 units. Our units were in the same building, right next to each other. All keys worked for both units. This worked out great for us. The wristbands they provided for unlocking doors pools etc, also we’re great. Much better than trying to fish for a key card (which they also provided). We found the parking to be easy and didn’t mind the walk to the parking garage and when we had a load to carry, the bellmen were really helpful. We enjoyed the Keiki hula (and I enjoyed the free Mai Tai). We used a pool a couple of times and enjoyed it. Used the grill one evening. Took advantage of some of the items provided for guest use (boogie boards, chairs). All of the staff were friendly and helpful. The price was very reasonable for what we got.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    This is overall a beautiful property, we would recommend staying here again. The beds were super comfy and the villa it
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    We were unable to extend our room for one more night.

    It’s so quiet, the rooms are close together. We had other family members stay the same time and it was a close walk to their rooms as well.

    Stayed in March 2025

  • Reviewed: 8 January 2025

    8.0
    Love the resort, very comfortable bed
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    In the tourist area like Waikiki Honolulu

    Location is far from where we want to go, but the facilities is excellent

    Stayed in January 2025

  • Reviewed: 1 January 2025

    8.0
    Comfortable room.
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 2 nights
    • Submitted via mobile

    Pretty far from anything- we were left without a car last minute and nothing is walkable. Also- the amenities (pool, fitness room, lack of food options) left a lot to be desired.

    The double room was spacious and comfortable. Great for our family with teenagers!

    Stayed in December 2024

  • Reviewed: 3 December 2024

    9.0
    Overall we enjoyed our stay very much, Staff friendly and courteous. The guest were also friendly. P
    • Leisure trip
    • Family with young children
    • Two Bedroom Condo
    • Stayed 4 nights

    Kitchen floor tiles were cracked and sticky. Pools need work. Cement was cracking and substance getting into pool.

    Check-In was easy and staff very friendly. The units were comfortable.

    Stayed in December 2024

  • Reviewed: 13 November 2024

    9.0
    We had previously stayed with you and will continue to use your facilities while visiting Kona
    • Leisure trip
    • Couple
    • Two Bedroom Condo
    • Stayed 3 nights
    • Submitted via mobile

    The smell inside our condo was a strong scent of cooking oil

    This location was central for us.

    Stayed in November 2024

  • Reviewed: 1 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen

    Location

    Stayed in October 2024

  • Reviewed: 1 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 3 nights

    Pool is very close to our unit. Room is large with everything we need in kitchen. The laundry facility is great!

    Stayed in October 2024

  • Reviewed: 8 October 2024

    9.0
    Lovely location in pretty gardens. Spacious rooms and fully equipped.
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool area needed a clean and upgrade. Hard to move luggage and shopping from the car park to the unit. Courtesy wagon would be useful.

    Very peaceful and spacious rooms.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Will be back in the area next year.
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 7 nights

    Everything was enjoyable overall ...........

    Rooms, kitchen, furniture needs some updates. Pool was enjoyable. Needs some paint and weeding.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Family trip
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Called about termite dropping on sofa bed upon arriving in unit. Was told they would tell maintenance but no one came to check on it so next morning still more dropping after dusting.

    Front desk was very helpful upon check in.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The wall to get to my car

    Stayed in August 2024

Showing 1 – 25

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