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  5. Reviews of Home Inn and Suites Memphis

Reviews of Home Inn and Suites Memphis This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7967 Lowrance Road, Memphis, TN 38125, United States of America

#102 of 177 hotels in Memphis

Guests' Choice

Review Score

Based on 317 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.0

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 9, 2024

    7.0
    It's a budget hotel, it is what it is. Do not expect more than a partially clean room and bed or two
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    3rd floor was smoking floor we have to be changed, but the worst was the weed smell. I know there are mixed opinions on this topic, I just would say, don't go there with family specially if you have kids.

    it wasn't deep cleaned, a stuffed animal toy was under the couch, so you do your own conclusions with that. we just needed a place to crash to continue our trip so we didn't eve tried to take a shower there, we waited to get home instead of exposing our skin to that.

    Stayed in April 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Kitchenette Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff wasn’t welcoming but I guess they just did there job

    Close to everything

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room kinda smelled funny

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    It was a short stay for soccer so we only stayed one night. The room was clean and we enjoyed the quick breakfast that was offered. Check in and check out were quick and easy. I will say to always make sure your vehicle is locked including the tailgate to a pickup truck as our lawn chairs were stolen from the back of our truck that had a cover over the bed of it. Lucky for us that was the only items back there were our chairs. Otherwise, it was an enjoyable trip.

    Stayed in February 2024

  • Reviewed: January 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn't nothing I didn't like just a little noisy outside, but other than that, it was okay.

    It was nice and clean

    Stayed in January 2024

  • Reviewed: December 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could be better

    Stayed in December 2023

  • Reviewed: December 30, 2023

    7.0
    Nice
    • Leisure trip
    • Couple
    • King Kitchenette Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice

    Nice

    Stayed in December 2023

  • Reviewed: December 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed at this location in 2018, the quailty of the facility, and everything associated was flawless. On this visit, the age was obvious, the facility, the furniture, the sheets, the towels, the comforters were in poor condition, meaning the building was maintained, not manicured. As evidenced by stained and cigarette and/or Marijuana burns. Our towels were filled with long black straight hair, not ours. Lastly, the guests were permitted to have loud get-togethers in front of the building. Which I think is great.. get your groove on! The noise wasn't the problem it was the fact that they were "partying" in the area where guests, like myself, are coming in and out. It's not my kind of welcome.

    The staff was excellent as always. It was clean, and the location was perfect for our purposes. We had a problem with our television and the staff immediately took care of our issue.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    This will be my go to stay for the future!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had an issue with the toilet which was fixed. However, new plumbing parts are needed so that the customers don’t have to.

    The location was good and the staff was friendly and helpful.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    7.0
    Nice stay and I have stayed there before but just a short visit. Enjoyed the stay.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The doors on rooms aren’t sealed you can see through so I was a little nervous at night.

    Breakfast was just bread stuff no meat or eggs. Didn’t eat anything. Phones didn’t work in rooms. But, it was a nice stay.

    Stayed in November 2023

  • Reviewed: September 18, 2023

    8.0
    For a one nite stay, it was okay. but management and maintance have got to improve.
    • Leisure trip
    • Couple
    • King Kitchenette Suite
    • Stayed 1 night

    In our room, we had several issues. First, in the tub the, the bottom was very slipery. The "grab" bar was nearly pulled off the wall, like someone had to grab it to keep from falling. It was needing just some maintence and minor repairs. The bath tissue was so thin that it took 3 or 4 sheets to use. Secordly, the microwave was damaged, and had burn marks. My wife was afraid to use it. The continal breakfast was the bare minimum. The staff was very hard to understand because of lanuage differences.

    The room and lounge area were very clean and relaxing.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Good for one night
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night

    smell cigarettes all the time

    clean

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    Clean room- just needs a dehumidifier.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights

    The room was so hot and humid that everything felt damp the whole time. Even with the AC on 66, it still felt 10 degrees warmer than the hallway when we walked in both days. The bed was VERY warn out, I slept in a hole.

    The check in process was quick and easy. The room was clean. There was a mini fridge, microwave, and free breakfast. Good location, close to TPC Southwind for the St. Jude Championship.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Very quiet and convenient and comfortable but the breakfast that’s included in the price can be better coffe was bad but
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Poor breakfast selection

    Quiet

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Would definitely stay again
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights

    No complaints.

    The room was nice and clean, bed was comfortable, fluffy pillows, hot water, and cold air. The internet connection was very good and did not stall or freeze and the tv had cable.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Almost like home
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights

    Really don't have any complaints as it relates to the service from the staff of anything to really gripe about as it relates to this hotel.

    The room was clean, the bed was nice and comfortable, and the internet was amazingly fast with no bad connection or freezing. The A/C was cold and the water was hot. Highly recommend.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    acceptable seeing as it was basically a place to sleep.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 7 nights

    Problem with television, when I reported it they did not have a spare. Toilet seat in my unit was held in place by a rope which made the seat move when you sat on it.

    Breakfast was good. front desk clerks and other staff were pleasant

    Stayed in June 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights

    No complaints.

    The rooms were clean, the staff courteous, and the beds were comfortable. The internet connection was great, and the air was cold.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Almost like home
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 5 nights

    Home Inn and suites met all of my requirements so as far as I things I didn't like would just be complaining. So once again I would stay here and recommend this hotel.

    The rooms were very clean and comfortable, the staff courteous and professional. The location was great with plenty of dinning options. Highly recommend.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    7.0
    Nice hotel
    • Leisure trip
    • Solo traveler
    • King Kitchenette Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    My bed wasn't clean and when I mentioned to housekeeping she just said ok 🙄

    The guy at front desk was nice

    Stayed in June 2023

  • Reviewed: June 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast could have been better, there was an extremely small selection.

    the $1 soda machine was nice and I liked that the back parking was more private.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    7.0
    Average. Nothing spectacular.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet wouldn’t flush. Had to change room. Room wasn’t programmed to coordinate with tuner. No hot water in sink until morning.

    Clean. Didn’t have breat

    Stayed in June 2023

  • Reviewed: May 31, 2023

    6.0
    Pleasant
    • With a pet
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Found a cockroach in bathroom, breakfast and coffee was not desirable.

    Room was spacious and air was cool, quiet. Ample Parking.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    8.0
    Family/Graduations
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was nice. There was some at the front desk when I needed someone. The location was great close to store's and restaurants. Parking was great.

    Stayed in May 2023

Showing 1 - 25

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