705 N. Sam Houston Pkwy E., Houston, TX 77060, United States of America
#100 of 429 hotels in Houston
Guests' ChoiceBased on 291 hotel reviews
8.4Cleanliness
8.9
Comfort
8.7
Location
8.5
Facilities
8.7
Staff
8.8
Value for money
8.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Elise
United States of AmericaPool and pool area could have been cleaner.
Location, room, breakfast, staff!
Stayed in May 2024
Reviewed: May 12, 2024
Decbik
AustriaIf you do not have a car, there is little around the hotel. A petrol station is within walking distance, but it has a limited selection of things to eat. There is also a Jack-in-the-Box fast food restaurant, but not much else.
The hotel is close to the airport. We had a spacious, clean room. The breakfast selection was also good.
Stayed in April 2024
Reviewed: March 20, 2024
Gary
United States of AmericaNeeded more / bigger wastebaskets
Curtain between bed and fold out sofa provides adequate privacy. Kitchen has micro and refrigerator
Stayed in March 2024
Reviewed: March 11, 2024
Letitia’s
United States of AmericaThey did not clean my room every day or bring me clean towels. Tried to call the front desk to get clean towels brought up to the room they never answered. So we had to go down and ask for them at the front desk.
The breakfast was OK.
Stayed in March 2024
Reviewed: February 13, 2024
Yuxia
United States of AmericaBreakfast is very simple and basic.
The room is comfortable and clean. Has a small kitchen, computer desk and sofa.
Stayed in February 2024
Reviewed: December 16, 2023
Camila
ColombiaNo restaurant for room service
Very clean and spacious
Stayed in December 2023
Reviewed: November 10, 2023
Qinwen
United States of AmericaThere is some water stain on the chair in my room, but apart from this issue the stay is great
Nice breakfast, very friendly and responsive staff, good price, comfortable bed
Stayed in November 2023
Reviewed: November 7, 2023
Betty
United States of AmericaFair. Hot options weren't fabulous, but I had enough to eat.
Stayed in November 2023
Reviewed: November 7, 2023
Christy-lynn
United States of AmericaCarpet was stained, no door handle for restroom door, no atm on site, tv had line down the middle, light in restroom was out.no stove.
Food, room , hotel appearance, tv channel options , mini kitchen, full fridge,
Stayed in November 2023
Reviewed: November 5, 2023
Levent
United States of AmericaAirport shuttle is running between certain hours and it was one service every hour in the morning which may cause early arrival to airport but considering traffic issues and crowded security checks, it may not be a bad idea. There are not many restaurants around and especially after 9 pm it is only a Waffle House.
It is very clean, reception people and airport shuttle drivers are very helpful and friendly. Location is very convenient for airport transfer.
Stayed in October 2023
Reviewed: November 4, 2023
Aiste
GermanyThe communication about shuttle was bad, I got three messages and all said different times. Also found hair in the shower
Stayed in November 2023
Reviewed: October 24, 2023
Martin
United Arab EmiratesQuite dirty sofa and chairs in the room with a hole.
Easy connection to main roads and airport. Bagel for breakfast.
Stayed in October 2023
Reviewed: October 9, 2023
Deshun
United States of AmericaCheck in
Room
Stayed in October 2023
Reviewed: October 8, 2023
Kate
United States of AmericaBoth the body wash and shampoo bottles were empty. My bedside light wouldn't turn on. I didn't feel like crawling under to see if it was plugged in during the night. One pillow smelled bad.
The room was quiet and clean. The bed was very comfortable. The size of the room impressed my two young granddaughters.
Stayed in October 2023
Reviewed: September 19, 2023
Junie
United States of AmericaThere were a lot of people smoking weed so it was everywhere in the halls and clean up was not great for the rooms.
The breakfast was ok, it was usually gone so you had to ask for replacement. Not a great setup. I wish there were more options or more items so you could get one.
Stayed in August 2023
Reviewed: August 25, 2023
Denise
United States of AmericaThe initial interaction I had with the front desk was awful. She didn’t want to give me the room I had booked with two queens and put my 80 year old mom and I in a king room with pull out bed and said if we didn’t want to sleep in the king together that one of us could sleep on the pull out. When I showed her our reservation was for two queens she told me she didn’t have any left and I was welcome to go across the highway to a sister hotel and stay there instead. When we returned to the hotel two hours later, a new person was on the front desk, with Indian accent, and he made me feel cared for and changed out our room to two queen beds and walked in the room to make sure it was cleaned first. The rooms at your hotel are absolutely wonderful and beds so comfortable. I will visit any home suites I can find in the future and that man should get a raise!
Loved the hotel and the room was divine.
Stayed in July 2023
Reviewed: August 8, 2023
Angela
United States of AmericaRooms lacking extra sheets, towels
Location
Stayed in August 2023
Reviewed: July 14, 2023
Irene
United States of AmericaGym has barely any equipment, breakfast could use some improvements considering most people come for extended stays and do not want to eat the same thing every morning. Pool could use some cleaning and shower in the pool area would be nice.
It was small but well-maintained and pretty comfortable
Stayed in June 2023
Reviewed: July 4, 2023
Danielle
United States of AmericaThe bed smell like urine
Nice hotel great location
Stayed in July 2023
Reviewed: May 16, 2023
Faith
United States of AmericaShower needs some touching up.
Staff was extremely helpful and attentive. Breakfast was great. Me and my kids had a great time.
Stayed in May 2023
Reviewed: May 14, 2023
Isabelle
AustriaOn arrival we needed to take a Taxi as the Shuttle bus only operates in the afternoon from 4pm on.
Very good place to stay for an overnight if you need to take a flight! The team is very friendly and the Shuttle Bus in the morning to the airport worked great. Beds are comfortable. Breakfast was very convinient.
Stayed in May 2023
Reviewed: March 20, 2023
Philip
United States of Americalocated quite a ways from the downtown area
clean, comfortable and the staff was friendly and helpful
Stayed in March 2023
Reviewed: March 20, 2023
Mario
CroatiaNothing in particular, had a nice time.
Very pleasant hotel, all was very good.
Stayed in March 2023
Reviewed: March 2, 2023
Ryan
United States of Americawe booked two rooms and one was great but the other room was infested with ants and my mom woke up with bites all over her. we complained the next morning but never heard from anyone. the girl at desk said she would let manager know.
I really liked the lobby area it seemed like everyone hung out there and everyone was super nice.
Stayed in February 2023
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