3500 National Parks Highway, Carlsbad, NM 88220, United States
#3 of 26 hotels in Carlsbad
Guests' ChoiceBased on 153 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.5
Value for money
8.6
Free Wifi
9.4
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End of dialog contentReviewed: September 1, 2025
Karen
United StatesNa
Good location by several eateries. Very clean and looks good upon approach.
Stayed in August 2025
Reviewed: July 6, 2025
Rebecca
United StatesThis particular stay we were put in a room next to the ice machine & elevators. Traveling with dogs, that doesn’t go so well. Up all night at the sound of that ice machine and people talking loudly at the elevator kept making the dogs bark. Otherwise great place. Amenities kinda blah compared to others, but we weren’t there to sit at the hotel.
Home2 are always clean and the rooms are always amazing. The shampoo and conditioner are so good, i ordered some for my home.
Stayed in July 2025
Reviewed: May 31, 2025
Galya
United StatesVery small breakfast area
Very clean, and very friendly and helpful staff
Stayed in May 2025
Reviewed: February 24, 2025
Dean
United StatesCan’t say a thing.
Great staff. Better than usual continental breakfast. Loved the large rooms.
Stayed in February 2025
Reviewed: February 10, 2025
Tressa
United StatesNo real sugar in the dining area - several sugar substitutes but no sugar :( The pillows were very soft, offering little to no support, which made for a restless night of sleep.
This hotel was a well thought out design - USB ports in the lobby and dining area, several throughout the room; very convenient and helpful with charging devices. The staff was super friendly, checking in with us each time we came into the lobby and even helped with dinner suggestions. There was a spacious courtyard to hang out or chill. The shower was delightful - warm and nice spray. We didn't end up using the kitchenette in the room but it looked like it had anything that could be needed. The room was spacious and allowed us room to spread out for the couple of days we stayed.
Stayed in February 2025
Reviewed: December 23, 2024
Catherine
United StatesCan't think of anything.
The rooms were spacious and very clean and comfortable. Fatima at the front desk was especially helpful. She helped us plan for our trip to the Carlsbad Caverns the next morning and recommended a terrific restaurant in the area for dinner. Hotel is very convenient for the Caverns.
Stayed in December 2024
Reviewed: September 23, 2024
Kumar
United StatesThey ran out of many breakfast items and coffee on day 1 but the service was better the next day.
Good location and service. The rooms are comfortable and clean. The hotel also has a decent breakfast with multiple options. Shoutout to Savannah for her helpful service.
Stayed in September 2024
Reviewed: August 3, 2024
Miguel
United StatesNeed pool
Good
Stayed in July 2024
Reviewed: July 8, 2024
Andrea
United StatesThis hotel is well-managed and was in better condition, and cleaner than the upscale hotel we stayed in at Santa Fe. Our room was spotless, and so was the rest of the hotel. Shower pressure was great and the water very hot. Great location if you plan to visit Carlsbad Caverns!
Stayed in July 2024
Reviewed: June 23, 2024
Kim
United StatesNice clean place to stay.
Stayed in June 2024
Reviewed: June 2, 2024
Cherrie
United StatesNone
Easy check in and check out. Our second time of stay here when we are in Carlsbad because we just like this hotel very much. The hotel is very clean. Breakfast very good and coffeee too. Room is very clean. Staff are very nice. Great place to stay. Easy 5 stars
Stayed in June 2024
Reviewed: May 9, 2024
Jan
PolandNothing to complain about
Great hotel, fantastic and very helpful service
Stayed in May 2024
Reviewed: April 15, 2024
Anže
SloveniaI'd love some fresh vegetables for breakfast, but this is rarity in US guess.
This is incredible value for money. The rooms are clean, staff is very friendly, they give out complimentary pods for washing clothes, even the gym has almost everything you need. The breakfast is surprisingly varied for the class of the establishment.
Stayed in April 2024
Reviewed: April 11, 2024
Ernest
United StatesBed mattress was a bit soft.
Roomy, comfortable and clean room.
Stayed in April 2024
Reviewed: April 10, 2024
Alfred
United StatesNot much.
Convenient location, friendly staff and we got to do laundry on a long road trip.
Stayed in April 2024
Reviewed: April 10, 2024
Cheri
United StatesNothing, it was all great. We had a great experience.
Clean, fast check in. Room was clean, beds comfortable, pillows soft and comfortable, and cozy. Quiet rooms. Breakfast was amazing and delicious. Many options. Check out was a breeze. Would stay again!
Stayed in April 2024
Reviewed: April 8, 2024
Faith
United StatesThe only area for improvement is the breakfast, more fresh fruit and healthy options would be good.
This is a clean, very nice hotel
Stayed in April 2024
Reviewed: February 3, 2024
Martha_2005
SingaporeBig, spacious rooms. Proximity of the location to our next roadtrip destination, Carlsbad Caverns.
Stayed in January 2024
Reviewed: January 2, 2024
Siva
United Statesdistance to caverens
clean, provided water while checking in
Stayed in December 2023
Reviewed: January 2, 2024
Kornelis
NetherlandsThe garbage bin under the sink looked like it hadn't been cleaned in quite some time: it was very full! The breakfast was quite minimal and a lot of options were already gone by the time we came down for breakfast, still well within the operation times.
The hotel is very easy to reach and within a short driving distance of the restaurants of downtown Carlsbad. There is even a brewery next door! The hotel staff made us feel welcome and provided us with free water upon arrival. The room itself is very large, with a nice sitting area and a large and comfortable bed. The shower was also good, though not ideal for people over six foot two (190 cm)! We slept well with minimal street noise.
Stayed in December 2023
Reviewed: January 1, 2024
Korina
AustraliaLiked we could cook in the room with the portable cook top and pots and pans the hotel supplies if asked.
Stayed in December 2023
Reviewed: November 29, 2023
Stokes
United StatesThe no pool
The beds where nice rooms where spacious
Stayed in November 2023
Reviewed: November 28, 2023
Jdelj
United StatesEverything was perfect - I highly recommend this location as a home base for exploring Carlsbad Caverns and Guadalupe Mountains National Parks!
This hotel was the absolute nicest chain hotel we have ever stayed in. We use these types of hotels for our National Parks trips and this Home2Suites was amazingly clean, spacious, and well-appointed. The gym was brand spanking new! The breakfast was plentiful and delicious! The staff were always available and so helpful. Even the hallways and stairways smelled new and clean. Truly, I cannot say enough how pleased we were to make this our home base for exploring Carlsbad Caverns and Guadalupe Mountains National Parks!
Stayed in November 2023
Reviewed: November 27, 2023
Ginger
United StatesMore fresh options and different drink options.
The breakfast was typical for a continental breakfast. It was more of a take and go type set up.
Stayed in November 2023
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