610 S. Caldwell Street, Charlotte, NC 28202, United States of America
#52 of 185 hotels in Charlotte
Guests' ChoiceBased on 748 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
8.9
Value for money
8.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Teresa
United States of AmericaLocation was perfect for our plans.
Stayed in March 2024
Reviewed: May 17, 2024
Craig
United States of AmericaThere was nothing we didn’t like.
Every thing was just perfect. All of the staff very friendly. Fernando in the continental breakfast area was awesome, friendly and helpful every time we saw him.
Stayed in May 2024
Reviewed: May 17, 2024
Francesco
SingaporeNo complaints.
Location was perfect for me, very close to the conference center I needed to be at and close to the bus station as well. There is also a Whole Foods supermarket only a 2 minutes walk away, so it's very easy to get drinks, food and snacks. Staff was friendly. Breakfast was ok.
Stayed in May 2024
Reviewed: May 15, 2024
Ammon
United States of AmericaGreat location, clean and pet friendly.
Stayed in May 2024
Reviewed: May 11, 2024
Hans-peter
CanadaAn ideal location for those working in the convention centre. Large rooms, that are well set up for relaxing and working. Easy walking distance to many restaurants. Curiously, Americans LOVE disposable cutlery and eating from paper plates. While the breakfast (waffles!) Is good, it is best to bring cutlery and plates from the room to the breakfast lounge. It makes breakfast so much more enjoyable.
Stayed in May 2024
Reviewed: May 8, 2024
Margot
United States of AmericaThe breakfast was great - compared to other American hotel breakfasts. Still almost everything heavily processed, very friendly personnel
Stayed in May 2024
Reviewed: April 22, 2024
Natassja
United States of AmericaFree hot breakfast, clean community with amenities and walkable distance to a lot of things.
Stayed in April 2024
Reviewed: April 21, 2024
Didierfr76
FranceGood location. Closed to Convention Center and Nascar Museum. Breakfast ok
Stayed in March 2024
Reviewed: April 19, 2024
Lisa
New ZealandCouldn't swim in the pool :( apparently we should've checked it was open season
Room temperature was great, was warm and easy to change the settings, loved breakfast and coffee station
Stayed in April 2024
Reviewed: April 18, 2024
Jesire
United States of AmericaWhat if I didn’t like was that need better check in instructions and parking instructions
I love the hotel itself! It was very clean and spacious!
Stayed in April 2024
Reviewed: April 16, 2024
Welbert
United States of AmericaBreakfast was not all that great. HAD TO PAY FOR DAILY PARKING.
The hotel was fantastic. Located in a prime location. Other than that, throughout the hotel it was pristine clean bed was comfortable. Staff were very accomodating.
Stayed in April 2024
Reviewed: April 13, 2024
Bruce
United States of AmericaService could have been better. We had to request 2 or 3 times for new batteries for our TV remote and an extra pillow. Otherwise the staff was very friendly.
Very clean and good location. Walking distance to many attractions.
Stayed in March 2024
Reviewed: April 12, 2024
Donnell
United States of AmericaThe Breakfast was amazing and the staff was excellent.
Stayed in April 2024
Reviewed: April 11, 2024
Michael
United States of AmericaThe parking,having to keep getting tickets and scan codes everytime you leave and come back.
The breakfast was really good. The location was idea,had plenty of things to do around the area.
Stayed in April 2024
Reviewed: April 11, 2024
Deborah
United States of AmericaIt would have been nice to be able to check in early.
Great location and walking distance to Charlotte Convention center. Good selection at breakfast and courteous staff.
Stayed in April 2024
Reviewed: April 8, 2024
Victoria
United States of AmericaConstruction and paying for parking
Close to a lot of things
Stayed in April 2024
Reviewed: April 8, 2024
Lynn
United States of AmericaThe ac/heat was very noisy
Comfortable bed and space to room
Stayed in April 2024
Reviewed: March 19, 2024
Max
South AfricaGreat location. Clean. Great breakfast. Great value for money.
Stayed in March 2024
Reviewed: March 18, 2024
Brittany
United States of AmericaThe parking was not the best situation. We had a very large vehicle and it was difficult parking in the garage and the second location was a short walk put seemed to be double the price 😕
I loved the customer service provided by Cara and Jada. We had a big group and Jada was able to get our rooms next to each other and Cara was very helpful and patient with us as well. Fernando and the lady in the morning were great as well. Good breakfast
Stayed in March 2024
Reviewed: March 11, 2024
Jarrell
United States of AmericaThere was not too much I didn't like about the hotel, except for the parking. Parking was high, I think the hotel should have a parking lot. That with be the only reason I won't use it again.
The breakfast was good, but the time was too early. The room was very comfortable, enjoyed the staff they were friendly. I enjoy my stay a with stay again.
Stayed in February 2024
Reviewed: March 11, 2024
Brian
United States of AmericaThe breakfast was horrible. I refused to eat there after the first day.
Clean and friendly
Stayed in March 2024
Reviewed: March 10, 2024
Christine
United States of AmericaI was happy with everything
Great location and it was clean
Stayed in March 2024
Reviewed: March 4, 2024
Mona
United States of AmericaBreakfast was great. Fernando was amazing....it was so busy and he and other staff kept everything filled while treating everyone with kindness.
Stayed in March 2024
Reviewed: February 29, 2024
Christina
United States of AmericaGreat breakfast! However the opening for the warmer was difficult to use. I kept dropping items and felt pressured by the line behind me.
Wonderful and friendly staff!
Stayed in February 2024
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