3589 Park East Drive , Beachwood, 44122, United States
#4 of 12 hotels in Beachwood
Guests' ChoiceBased on 176 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.7
Free Wifi
8.5
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End of dialog contentReviewed: September 5, 2025
Deborah
United StatesThe door was locked and it said I needed a digital key to open , even during the day. Sometimes the front desk staff was not there.
Breakfast was excellent and the kitchen staff was friendly and accommodating. I loved that there was a good variety of food available for free and that there was real dishes if we choose to use instead of paper plates.
Stayed in August 2025
Reviewed: September 1, 2025
Teresa
United StatesN/A
The front desk personnel was always very friendly and knowledgeable. The room was clean and comfortable. Great location. The location was close to everything we needed..
Stayed in September 2025
Reviewed: August 18, 2025
Scott
United StatesNothing to report here
The staff was very friendly and welcoming. They really went above and beyond with everyone I saw them interact with. On the morning of checkout we went down for breakfast and there was a gentleman who has some sort of medical emergency and the staff took great care of him to keep him comfortable until medics arrived.
Stayed in August 2025
Reviewed: August 17, 2025
Casier
United StatesI think I will be booking directly with the hotel from now on.
The manager Darin was amazing. I called you booking.com to see if I could.move.my stay from 2 nights to 1 night. The rep stated she contact the hotel and everything was all set When I spoke with the manager he stated there was no record of this. He was amazing to us and worked with us.
Stayed in August 2025
Reviewed: August 8, 2025
Naomi
IsraelIt would nice to have some veggies for breakfast, and the pool was out of service.
The rooms are very spacious, have a kitchenette with a microwave. A great breakfast. The staff are friendly and accommodating.
Stayed in August 2025
Reviewed: August 6, 2025
Konstantinos
GreeceA little rundown.
Friendly staff and very clean room.
Stayed in August 2025
Reviewed: August 4, 2025
Renee
United StatesPool was being worked on, so it was closed. But it wasn’t a deal breaker.
Very clean, nice size room and refrigerator. Bed was very comfortable. Toiletries were stocked and dishes were clean. Hallway and rooms smelled nice. Lobby was inviting. Staff were hospitable. Decent parking despite construction being done. Work did not interfere with our sleep. They were very quiet
Stayed in August 2025
Reviewed: August 1, 2025
Naomi
IsraelThe room faced the highway and was very noisy.
The spacious room, the amenities, the breakfast, the gym, and the friendly stay.
Stayed in July 2025
Reviewed: July 24, 2025
Taylor
United StatesThere was nothing to not like.
Everything and it's very quiet.
Stayed in July 2025
Reviewed: July 19, 2025
Daniel
United StatesThe breakfast could be better but in fairness most continental hotel breakfasts are about the same. I had to hunt down salt and the coffee was out, but no big deal, it was OK.
Stayed in July 2025
Reviewed: June 29, 2025
Schaffer
United StatesThe water pressure…it just trickled from the shower.
I loved the room was big, comfortable, and conveniently located.
Stayed in June 2025
Reviewed: June 3, 2025
Brenda
United StatesNa
Clean room
Stayed in May 2025
Reviewed: May 28, 2025
Rodney
United StatesThey supplied just about every you’ll need for a extended stay
Stayed in May 2025
Reviewed: May 14, 2025
Mary
United StatesRoom was a nice size. Breakfast was good - good selection.
Stayed in February 2025
Reviewed: April 26, 2025
Uttam
United StatesGround floor window opens to parking view.
Room interior
Stayed in April 2025
Reviewed: March 24, 2025
Ronald
United StatesGood selection, fresh foods, all day coffee.
Stayed in March 2025
Reviewed: February 13, 2025
Dana
United StatesThe staff member named CC.
I paid with booking.com a staff member named CC charged me for a night. Instead of just charging tax and pet fees. CC then told several guests I my personal business. I only received $50 back from CC's error.
Stayed in January 2025
Reviewed: January 28, 2025
Gelfen
United StatesWe were staying for three nights and NO cleaning and changing of the towels. When we complained we were told that we had no disturbed sign on our door. Yes, this is correct, BUT exactly at 12:15PM sign was removed and we left the room for the remainder of the day. Room had not been cleaned, so on the third day we were without any cleat towels, tissues, and our trash cans were overloaded. Also, breakfast was not good at all.
Size of the room is great and very well arranged. We loved everything related to the room itself.
Stayed in January 2025
Reviewed: January 3, 2025
Stephanie
United StatesEverything
Stayed in January 2025
Reviewed: January 2, 2025
Jennifer
United StatesI got charged a smoking fee and didn’t smoke in the room. Everything was excellent but a fee. Me and my 11 year old stayed in the room. Confused about the fee
The breakfast was excellent
Stayed in January 2025
Reviewed: November 7, 2024
Jill
United StatesMy room was at the far end of the building, close to the freeway. There was a lot of traffic noise. I slept well, but if traffic noise bothers you, ask for a room near the entrance end of the building.
Good location right off the freeway. The room was spacious and having a full kitchen was a nice bonus so I could heat some food for dinner. The breakfast offered cereal, waffles, a bowl and breakfast sandwiches. The Wifi is good for what I need. I didn't use the pool or gym but they looked great. There's plenty of parking.
Stayed in November 2024
Reviewed: October 27, 2024
John
United StatesSome things were confusing. When I checked in they registered my credit card for”incidentals”. I went to the desk for some laundry detergent and was told”It’s two dollars”. I gave her two dollars cash, which she accepted. The next time I tried to get detergent I gave him two dollars but he said”we don’t take cash” so I said put it on the room. He said I couldn’t do that because I had booked through Booking.com. Very confusing! One morning there was no bread or pastries at breakfast. I was told “The truck didn’t come”. Strange!
Great location, lots of restaurants and shops nearby. Most of the staff were helpful and friendly.
Stayed in October 2024
Reviewed: September 3, 2024
Rose
United StatesWe had a complaint about noise. My grandson was running a little, but I can’t believe it was that loud to warrant a complaint. We have heard far worse over the years of staying overnight in hotels.
The staff was great! Vi was very helpful. We were able to check in earlier than planned.
Stayed in September 2024
Reviewed: August 20, 2024
Melissa
United StatesEverything.
Stayed in August 2024
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