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Reviews of Home2 Suites By Hilton-Cleveland Beachwood This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3589 Park East Drive , Beachwood, 44122, United States

#4 of 12 hotels in Beachwood

Guests' Choice

Review Score

Based on 176 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.7

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 5, 2025

    10
    Nice accommodations, good breakfast.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    The door was locked and it said I needed a digital key to open , even during the day. Sometimes the front desk staff was not there.

    Breakfast was excellent and the kitchen staff was friendly and accommodating. I loved that there was a good variety of food available for free and that there was real dishes if we choose to use instead of paper plates.

    Stayed in August 2025

  • Reviewed: September 1, 2025

    10
    Exceptional
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The front desk personnel was always very friendly and knowledgeable. The room was clean and comfortable. Great location. The location was close to everything we needed..

    Stayed in September 2025

  • Reviewed: August 18, 2025

    10
    Would come back again
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to report here

    The staff was very friendly and welcoming. They really went above and beyond with everyone I saw them interact with. On the morning of checkout we went down for breakfast and there was a gentleman who has some sort of medical emergency and the staff took great care of him to keep him comfortable until medics arrived.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I think I will be booking directly with the hotel from now on.

    The manager Darin was amazing. I called you booking.com to see if I could.move.my stay from 2 nights to 1 night. The rep stated she contact the hotel and everything was all set When I spoke with the manager he stated there was no record of this. He was amazing to us and worked with us.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    HIghly recommended for couples and families
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    It would nice to have some veggies for breakfast, and the pool was out of service.

    The rooms are very spacious, have a kitchenette with a microwave. A great breakfast. The staff are friendly and accommodating.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    A little rundown.

    Friendly staff and very clean room.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    I’ll be back for sure
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was being worked on, so it was closed. But it wasn’t a deal breaker.

    Very clean, nice size room and refrigerator. Bed was very comfortable. Toiletries were stocked and dishes were clean. Hallway and rooms smelled nice. Lobby was inviting. Staff were hospitable. Decent parking despite construction being done. Work did not interfere with our sleep. They were very quiet

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    The room faced the highway and was very noisy.

    The spacious room, the amenities, the breakfast, the gym, and the friendly stay.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    7.0
    N/a
    • Travelers with friends
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to not like.

    Everything and it's very quiet.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    The breakfast could be better but in fairness most continental hotel breakfasts are about the same. I had to hunt down salt and the coffee was out, but no big deal, it was OK.

    Stayed in July 2025

  • Reviewed: June 29, 2025

    9.0
    Great time! We will stay again.
    • Leisure trip
    • Group
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The water pressure…it just trickled from the shower.

    I loved the room was big, comfortable, and conveniently located.

    Stayed in June 2025

  • Reviewed: June 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Na

    Clean room

    Stayed in May 2025

  • Reviewed: May 28, 2025

    8.0
    Very Good
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They supplied just about every you’ll need for a extended stay

    Stayed in May 2025

  • Reviewed: May 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    Room was a nice size. Breakfast was good - good selection.

    Stayed in February 2025

  • Reviewed: April 26, 2025

    8.0
    Overall it was good experience.
    • Business trip
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ground floor window opens to parking view.

    Room interior

    Stayed in April 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Good selection, fresh foods, all day coffee.

    Stayed in March 2025

  • Reviewed: February 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff member named CC.

    I paid with booking.com a staff member named CC charged me for a night. Instead of just charging tax and pet fees. CC then told several guests I my personal business. I only received $50 back from CC's error.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    7.0
    Room is great, but services are terrible.
    • Leisure trip
    • Couple
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 3 nights

    We were staying for three nights and NO cleaning and changing of the towels. When we complained we were told that we had no disturbed sign on our door. Yes, this is correct, BUT exactly at 12:15PM sign was removed and we left the room for the remainder of the day. Room had not been cleaned, so on the third day we were without any cleat towels, tissues, and our trash cans were overloaded. Also, breakfast was not good at all.

    Size of the room is great and very well arranged. We loved everything related to the room itself.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    10
    I enjoyed the entire stay!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in January 2025

  • Reviewed: January 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I got charged a smoking fee and didn’t smoke in the room. Everything was excellent but a fee. Me and my 11 year old stayed in the room. Confused about the fee

    The breakfast was excellent

    Stayed in January 2025

  • Reviewed: November 7, 2024

    9.0
    Comfortable stay in convenient location
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    My room was at the far end of the building, close to the freeway. There was a lot of traffic noise. I slept well, but if traffic noise bothers you, ask for a room near the entrance end of the building.

    Good location right off the freeway. The room was spacious and having a full kitchen was a nice bonus so I could heat some food for dinner. The breakfast offered cereal, waffles, a bowl and breakfast sandwiches. The Wifi is good for what I need. I didn't use the pool or gym but they looked great. There's plenty of parking.

    Stayed in November 2024

  • Reviewed: October 27, 2024

    7.0
    I have stayed here several times and been satisfied. I’ll probably stay again despite the events I described above.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Some things were confusing. When I checked in they registered my credit card for”incidentals”. I went to the desk for some laundry detergent and was told”It’s two dollars”. I gave her two dollars cash, which she accepted. The next time I tried to get detergent I gave him two dollars but he said”we don’t take cash” so I said put it on the room. He said I couldn’t do that because I had booked through Booking.com. Very confusing! One morning there was no bread or pastries at breakfast. I was told “The truck didn’t come”. Strange!

    Great location, lots of restaurants and shops nearby. Most of the staff were helpful and friendly.

    Stayed in October 2024

  • Reviewed: September 3, 2024

    9.0
    Great staff… clean and comfortable. Nice breakfast selections!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had a complaint about noise. My grandson was running a little, but I can’t believe it was that loud to warrant a complaint. We have heard far worse over the years of staying overnight in hotels.

    The staff was great! Vi was very helpful. We were able to check in earlier than planned.

    Stayed in September 2024

  • Reviewed: August 20, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything.

    Stayed in August 2024

Showing 1 - 25

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