Reviews of Home2 Suites By Hilton DuPont 3 stars
600 Station Drive , DuPont, WA 98327, United States
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe overall facility was decent. Staff extremely friendly and helpful and tried to accommodate as much as they could.
The pillows seemed very old and worn and too soft. I did ask the front desk for firmer pillows and they did great at trying to find some, but they didn't have much.
Hello Chanel , Thank you for your feedback regarding your stay. We're glad to hear that our staff made a positive impression and tried their best to assist you. We appreciate your comments about the pillows, as guest comfort is important to us. Your input will be shared with management as we continuously strive to enhance our offerings for future visits. We hope to welcome you back on your next trip.
Hello Chanel , Thank you for your feedback regarding your stay. We're glad to hear that our staff made a positive impression and tried their best to assist you. We appreciate your comments about the pillows, as guest comfort is importa… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewAlways good breakfast, friendly staff, close to the highway
Half of the dryers and washers did not work Windows cannot be opened
Hello Larissa, Thank you for sharing your feedback. We’re glad to hear you enjoyed our breakfast and found our staff friendly and accommodating. We appreciate your comments regarding the laundry facilities and window accessibility, as guest experiences help us improve our services. Your insights matter, and we will certainly relay your observations for further consideration as we strive to enhance our amenities. Thank you for choosing to stay with us.
Hello Larissa, Thank you for sharing your feedback. We’re glad to hear you enjoyed our breakfast and found our staff friendly and accommodating. We appreciate your comments regarding the laundry facilities and window accessibility, as gues… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIts a great facility and rooms size are grt, but its not well taken care of, feel like never cleaned the outside sitting area.
Staff are great and helpful.
Hello Ahmed, Thank you for sharing your thoughts with us. We're pleased to hear that you found our staff helpful and enjoyed the size of the facilities and rooms. We appreciate your feedback regarding the outdoor sitting area, as guest input helps us enhance the overall experience for future visitors. We hope to welcome you back again for an even better stay in the future.
Hello Ahmed, Thank you for sharing your thoughts with us. We're pleased to hear that you found our staff helpful and enjoyed the size of the facilities and rooms. We appreciate your feedback regarding the outdoor sitting area, as gue… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNice hotel with a pool. Excellent places to eat right in the same parking lot.
All of the washers and dryers broke leaving me with a bag of soaking wet laundry. My husband and kids also got stuck in the elevator with other people and had to pry the door open. Later we saw an AC unit cooling off the mechanical room, and the elevators were working properly then.
Hello Gina, Thank you for sharing your experience. We are glad to hear you enjoyed the hotel’s amenities and surrounding dining options. Your feedback about the laundry facilities and elevator situation is important, and we will certainly pass your comments along to the appropriate departments for review. We appreciate your insights and hope you had a pleasant overall stay with us. Thank you for taking the time to provide your thoughts.
Hello Gina, Thank you for sharing your experience. We are glad to hear you enjoyed the hotel’s amenities and surrounding dining options. Your feedback about the laundry facilities and elevator situation is important, and we will certainl… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThe staff were so incredible! Thank you for all the kindness shown to us!
Everything was great!
Hello Aniyah, Thank you for your kind words about our staff! We take pride in providing excellent service and are delighted to hear that you felt well taken care of during your stay. Your feedback means a lot to us, and we look forward to welcoming you back in the future for another great experience. Safe travels!
Hello Aniyah, Thank you for your kind words about our staff! We take pride in providing excellent service and are delighted to hear that you felt well taken care of during your stay. Your feedback means a lot to us, and we look forward t… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThis hotel was great the best place we stayed during our whole vacation. Cameron was so much help. I would give him a AAAtttt
Everything. The location, the room, the bed. The service was the best Carmen was a super star very helpful. For being on a busy street and right off the freeway it was very quiet.
Hello Lori, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our location convenient yet quiet. It’s fantastic to know that both Carmen and Cameron made such a positive impact on your experience. We appreciate your kind words and hope to welcome you back for another memorable visit in the future!
Hello Lori, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our location convenient yet quiet. It’s fantastic to know that both Carmen and Cameron made such a positive impact on your… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBecause of our rotten experience, we did not pay for our room. However, that only happened because my husband demanded it.
We arrived at 6:00 pm, and the room was not ready. We waited for 20 minutes and were given our room key, only to find that the room was a disaster from the previous occupants. We then had to wait another hour before the room was "ready." There were dirty dishes in the dishwasher, so we turned it on and discovered that the dishwasher was flooding the kitchen area. A while later, I took a shower in the handicap accessible stall. The two drains backed up, flooded the bathroom and kitchen area, and seeped into the bedroom carpet. We were given piles of towels to mop up the water. The hotel was too understaffed to clean it up. We asked for another room but were told they were fully booked, as were other local hotels.
Hello Cher, We appreciate you taking the time to share your experience. It's unfortunate to hear about the issues you encountered during your stay, as this is not the standard we strive to maintain. Your feedback is invaluable in helping us address concerns and improve our services. We understand that receiving a clean and well-prepared room is essential, and your comments will be taken into consideration. Thank you for your input, and we wish you all the best moving forward.
Hello Cher, We appreciate you taking the time to share your experience. It's unfortunate to hear about the issues you encountered during your stay, as this is not the standard we strive to maintain. Your feedback is invaluable in helpi… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewAttentive Staff...& The Pool
Didn't like the minimal equipment of the workout room.
Hello Smith, We appreciate your feedback on our workout room equipment. Our staff always strives to provide excellent service to all guests. We are glad you enjoyed our pool facilities during your stay. Please let us know if there is anything else we can assist you with in the future.
Hello Smith, We appreciate your feedback on our workout room equipment. Our staff always strives to provide excellent service to all guests. We are glad you enjoyed our pool facilities during your stay. Please let us know if there is anyth… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewWas a good size room for our family it was vary clean. The breakfast was vary good. And the staff where wonderful.
We take the grandkids to a hotel every valentines weekend to play in a pool and to use the hottub but the hottub was cold and green and the pool was cold also. The kids played in the pool anyway. But we would not use the hottub to worried about bacteria. We where Disappointed... I expected better out of a Hilton that's why I choose them.
Hello Lynn, We are pleased to hear that you enjoyed the spacious and clean room, delicious breakfast, and the hospitality of our staff during your stay. We appreciate your feedback regarding the pool and hot tub and will share your comments with the team for future improvement. If you have any further concerns, please feel free to reach out to our management. Thank you for choosing Hilton for your getaway, and we hope to welcome you back in the future.
Hello Lynn, We are pleased to hear that you enjoyed the spacious and clean room, delicious breakfast, and the hospitality of our staff during your stay. We appreciate your feedback regarding the pool and hot tub and will share your comment… Show more
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewThat it was dog friendly
The handle to the side door fell off in my hand at check in. Our room on the 5th floor the kitchen sink leaked EVERYWHERE. We then extended a night and switched rooms got into a room that looked like it had been cleaned yet we had no toilet paper no towels and there was someone else’s belongings in the drawers in the bathroom
Hello Darren, We regret to hear about the inconveniences you encountered during your stay. Your feedback has been noted and will be shared with the relevant teams for review. We strive to provide a pleasant experience for all our guests and will address these concerns. Thank you for bringing this to our attention.
Hello Darren, We regret to hear about the inconveniences you encountered during your stay. Your feedback has been noted and will be shared with the relevant teams for review. We strive to provide a pleasant experience for all our guests … Show more
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewBeds were uncomfortable, no one to greet, no one to check out with, doors slammed shut all night, pillows were flat, water pressure was poor. Pool was over crowded and the spa. Spa looked like piss from all the kids in it.
Hello Brenda, We are sorry to hear about your experience during your stay with us. Your feedback is valuable, and we will share it with our team for future improvements. Our aim is to provide a comfortable and welcoming environment for all our guests. We appreciate you bringing these concerns to our attention. Thank you for your understanding.
Hello Brenda, We are sorry to hear about your experience during your stay with us. Your feedback is valuable, and we will share it with our team for future improvements. Our aim is to provide a comfortable and welcoming environment for a… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewSuper easy stay. Large room with foldout so kids don’t have to share a bed. Kitchen is a big+. Pretty wide selection for breakfast.
Hello Joshua, We're glad to hear you found our rooms spacious and enjoyed the foldout bed for your kids. Our kitchenettes are indeed a convenient feature for families. Thank you for appreciating our breakfast offerings as well. Your feedback is valuable to us and we hope to welcome you back in the future.
Hello Joshua, We're glad to hear you found our rooms spacious and enjoyed the foldout bed for your kids. Our kitchenettes are indeed a convenient feature for families. Thank you for appreciating our breakfast offerings as well. Your fe… Show more
Reviewed: 15 October 2024 · Stayed in September 2024
Verified reviewBreakfast was great. Good variety and plenty of good coffee.
Hello Rory, We are stirred to hear that you enjoyed our breakfast offerings, including the variety and coffee selection provided. We strive to ensure a satisfying dining experience for all our guests. We appreciate your positive feedback and hope to welcome you back soon.
Hello Rory, We are stirred to hear that you enjoyed our breakfast offerings, including the variety and coffee selection provided. We strive to ensure a satisfying dining experience for all our guests. We appreciate your positive feedback a… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in July 2024
Verified reviewReviewed: 3 October 2024 · Stayed in August 2024
Verified reviewStaff was very helpful. Room was clean and the breakfast options were varied and tasty
There was nothing I didn't like about this hotel
Hello Robert, We are delighted to hear that you had a positive experience during your stay with us. Our team takes pride in providing exceptional service and maintaining a high standard of cleanliness. It's great to know that you enjoyed our breakfast options as well. Your feedback is truly appreciated, thank you for sharing your thoughts with us.
Hello Robert, We are delighted to hear that you had a positive experience during your stay with us. Our team takes pride in providing exceptional service and maintaining a high standard of cleanliness. It's great to know that you enjoy… Show more
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewBreakfast was good, but really busy. Ran out of eggs and didn't get any. We came down at 9am and it was super busy. Took a long time to get a waffle too. Only ended up with cereal unfortunately.
Our room still had dishes in the dishwasher. Not sure if they were cleaned or not. Also saw some hair left in the shower drains. It was kind of a turn off to use the shower. Recommend new mattress on the sofa bed too. Very thin and not a very comfortable sleep.
Hello Jennifer Simm , We appreciate your feedback and apologize for the inconveniences faced during your stay. We encourage guests to reach out to our reception team immediately with any concerns so we can address them promptly. Your comments will be shared with the relevant departments for improvement. Thank you for your insights as they help us enhance our services for all future guests.
Hello Jennifer Simm , We appreciate your feedback and apologize for the inconveniences faced during your stay. We encourage guests to reach out to our reception team immediately with any concerns so we can address them promptly. Your com… Show more
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewThe breakfast
It is a busy hotel on the date that we stay. It is little old and should be remodeled.
Hello Henry, We appreciate your feedback regarding the hotel's busyness and design. The concerns you brought up regarding the breakfast will be shared with our team for further review and improvements. Thank you for sharing your thoughts with us to help enhance the overall guest experience.
Hello Henry, We appreciate your feedback regarding the hotel's busyness and design. The concerns you brought up regarding the breakfast will be shared with our team for further review and improvements. Thank you for sharing your thou… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewAmenities
Nothing
Hello Corbett, Thank you for sharing your feedback with us. We appreciate your comments and will address these concerns with our team for further improvement. Your insights are invaluable towards enhancing our guest experience.