Reviews of Home2 Suites By Hilton Durham University Medical Center 3 stars
1206 Cole Mill Road, Durham, NC 27705, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClean
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI loved how clean the property and room was. Big selection for breakfast it was good 👍 staff was very nice and always cleaning, I will definitely stay here again.
Bed was a little bit to firm for me
We truly appreciate you sharing your positive experience at Home2 Suites by Hilton Durham University Medical Center! It’s wonderful that our clean property, friendly staff, and complimentary breakfast selection all contributed to a great stay for you. Your kind words about our team’s dedication to cleanliness are especially valued. We understand that bed firmness is a personal preference, and we appreciate you bringing it to our attention. We look forward to welcoming you back for another pleasant stay with us!
We truly appreciate you sharing your positive experience at Home2 Suites by Hilton Durham University Medical Center! It’s wonderful that our clean property, friendly staff, and complimentary breakfast selection all contributed to a great st… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClose to my family’s house and plenty of food options nearby
Thanks for rating your stay! We hope to see you again the next time you're in the area. Our front desk staff is always happy to recommend restaurants and local attractions, like nearby Durham Bulls Athletic Park. Safe travels! Jonathan Sweet General Manager
Thanks for rating your stay! We hope to see you again the next time you're in the area. Our front desk staff is always happy to recommend restaurants and local attractions, like nearby Durham Bulls Athletic Park. Safe travels! Jonatha… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood size room, clean, spacious, great amenities. Breakfast was good and also location was convenient
It's wonderful to hear you enjoyed your stay at Home2 Suites by Hilton Durham University Medical Center! We appreciate your kind words about the cleanliness and spaciousness of your room, as well as our great amenities. We're also glad you found our complimentary breakfast to your liking and our location convenient. We hope to welcome you back to Durham again soon! Davis Francisco - Asst. General Manager
It's wonderful to hear you enjoyed your stay at Home2 Suites by Hilton Durham University Medical Center! We appreciate your kind words about the cleanliness and spaciousness of your room, as well as our great amenities. We're also … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLoved spacious rooms, delicious breakfast & exercise facility
Shower was slippery, occasional dog odor in-room, carpet, missing clean bath mat
It's great to hear you enjoyed the spaciousness of your room, our complimentary breakfast, and the fitness center at Home2 Suites by Hilton Durham University Medical Center. However, we are truly sorry to learn about the specific concerns you encountered regarding your shower and the overall condition of your room, including the missing bath mat. Please know we take your feedback seriously and are actively addressing these areas with our team to ensure our high standards are met. We hope to have the chance to welcome you back and provide the excellent experience you deserve. Jonathan Sweet General Manager
It's great to hear you enjoyed the spaciousness of your room, our complimentary breakfast, and the fitness center at Home2 Suites by Hilton Durham University Medical Center. However, we are truly sorry to learn about the specific conce… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewEverything
Nothing
Thanks for rating your stay! We hope to see you again the next time you're in the area. Our front desk staff is always happy to recommend restaurants and local attractions, like nearby Duke University Medical Hospital. Safe travels! Jonathan Sweet General Manager
Thanks for rating your stay! We hope to see you again the next time you're in the area. Our front desk staff is always happy to recommend restaurants and local attractions, like nearby Duke University Medical Hospital. Safe travels! Jo… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Thanks for rating your stay! We hope to see you again the next time you're in the area. Our front desk staff is always happy to recommend restaurants and local attractions, like nearby Durham Bulls Athletic Park. Safe travels! Jonathan Sweet General Manager
Thanks for rating your stay! We hope to see you again the next time you're in the area. Our front desk staff is always happy to recommend restaurants and local attractions, like nearby Durham Bulls Athletic Park. Safe travels! Jonathan… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLocation was great Room was spacious and comfortable.
Nothinhg
It's wonderful to hear you enjoyed your stay at Home2 Suites by Hilton Durham University Medical Center! We are glad our convenient location, especially being so close to Duke University, worked well for you, and that you found your room spacious and comfortable. We truly appreciate your kind words and hope to welcome you back again very soon for another great experience. Jonathan Sweet General Manager
It's wonderful to hear you enjoyed your stay at Home2 Suites by Hilton Durham University Medical Center! We are glad our convenient location, especially being so close to Duke University, worked well for you, and that you found your roo… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewStaff was very friendly...and the customer service was excellent.
N/A
Thank you for your wonderful feedback! We're so glad to hear that our team made such a positive impression and that you experienced excellent customer service during your stay at Home2 Suites by Hilton Durham University Medical Center. Providing a friendly and helpful atmosphere is something we truly strive for. We hope to have the pleasure of welcoming you back again soon on your next visit to Durham. Jonathan Sweet General Manager
Thank you for your wonderful feedback! We're so glad to hear that our team made such a positive impression and that you experienced excellent customer service during your stay at Home2 Suites by Hilton Durham University Medical Center. … Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation
Thank you for taking the time to rate your recent stay! We hope to have you as our guest again the next time you visit the area, so that you can enjoy our great location near Durham Performing Arts Center (DPAC). Safe travels! Jonathan Sweet General Manager
Thank you for taking the time to rate your recent stay! We hope to have you as our guest again the next time you visit the area, so that you can enjoy our great location near Durham Performing Arts Center (DPAC). Safe travels! Jonathan Swe… Show more
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in April 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat customer service. The room and cleanliness of the hotel exceeded my expectations.
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on your next visit to Durham, NC! Jonathan Sweet General Manager
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on y… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe lady who checked me in was very nice.. It was clean and comfortable..
Thank you for staying with us and for taking the time to share your experience! It’s a pleasure to hear that you enjoyed your visit. Our team is always dedicated to providing exceptional stays, and we’d love the opportunity to welcome you back whenever your travels bring you to Durham, NC! Jonathan Sweet General Manager
Thank you for staying with us and for taking the time to share your experience! It’s a pleasure to hear that you enjoyed your visit. Our team is always dedicated to providing exceptional stays, and we’d love the opportunity to welcome you b… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewSize of the room was great - had two queen beds plus a couch with a pullout.. Also had a full kitchenette with dishes etc and a nice bathroom - water pressure was on the high end. Free cookies - free breakfast. All good.
Access to the property wasn't the greatest - no stop light creates a bit of a precarious pullout.
We truly appreciate you choosing to stay with us and for sharing your kind words! It’s wonderful to know you had a great experience! We also agree that a stoplight at the intersection would be helpful. Unfortunately, the City of Durham has not approved any changes to the current traffic flow. To make your arrival and departure easier, we recommend using Exit 174 (Hillandale Road), which allows you to avoid crossing heavy traffic on Cole Mill Road during peak hours. Jonathan Sweet
We truly appreciate you choosing to stay with us and for sharing your kind words! It’s wonderful to know you had a great experience! We also agree that a stoplight at the intersection would be helpful. Unfortunately, the City of Durham has … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLayout, cleanliness, room size, ample towels, good breakfast
Pillows were too mushy and did not support my neck, even using two at a time. There were also small squares vice rectangles that I'm used to It was hard to access the main road from the hotel due to traffic and lacking a stoplight
Thank you so much for your review! We’re sorry to hear the pillows didn’t provide the neck support you were hoping for. If this ever happens during a future stay, please don’t hesitate to let our team know—we’ll gladly do our best to provide an alternative pillow for better comfort. We also agree that a stoplight at the intersection would be helpful. Unfortunately, the City of Durham has not approved any changes to the current traffic flow. To make your arrival and departure easier, we recommend using Exit 174 (Hillandale Road), which allows you to avoid crossing heavy traffic on Cole Mill Road during peak hours. Jonathan Sweet
Thank you so much for your review! We’re sorry to hear the pillows didn’t provide the neck support you were hoping for. If this ever happens during a future stay, please don’t hesitate to let our team know—we’ll gladly do our best to provid… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt is in a good location off the interstate, so you can easily get to other parts of the city. The breakfast was great!
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on your next visit to Durham, NC! Jonathan Sweet
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear about your experience, and we’re always working to make each stay even better. We look forward to welcoming you back on y… Show more