836 William Hilton Pkwy, Hilton Head Island, SC 29928, United States
#31 of 309 hotels in Hilton Head Island
Guests' ChoiceBased on 266 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.9
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2025
Candis
United StatesEverything was fine.
Did not eat breakfast--went to meet family.
Stayed in August 2025
Reviewed: August 27, 2025
Brent
United StatesAll the staff was fantastic and the room was exceptionally clean.
Stayed in August 2025
Reviewed: August 23, 2025
Nelson
United StatesNa
Breakfast was good with different selections.
Stayed in August 2025
Reviewed: August 19, 2025
Noicole
United StatesNa
Hotel is very customer friendly and clean.
Stayed in August 2025
Reviewed: August 13, 2025
Washington
United StatesEverything was great
The ability to relax in a clean and comfortable space
Stayed in August 2025
Reviewed: July 7, 2025
Tayalexand
United StatesThe towels in the room were not horrible but I would have loved to see more updated ones. Especially after a long day at the beach- a thin, rough towel is not my favorite!
We really enjoyed our stay at this hotel. It felt very safe and was only a 10 minute drive to Coligny. The room was an amazing size for our little family. This was our first beach trip with our 6 month old and felt like we had plenty of space and the full size fridge, dishwasher and the kitchenette as a whole made prepping bottles so easy. We were provided with a pack-n-play for our daughter to sleep which was a huge plus! Ms. Anderson at the front desk was so extremely kind and such a delight to work with!
Stayed in July 2025
Reviewed: May 24, 2025
Andrea
United StatesThere was a bad smell in the hallways and someone was always vacuuming in the hallways. Also there was an early check-in charge which was unexpected.
Property was clean and comfortable. Rooms were good sized and well stocked with everything you needed. Bedding was wonderful and amenities were nice. Location was easy to access and convenient. Staff was friendly.
Stayed in May 2025
Reviewed: May 6, 2025
Yoami
United StatesEverything was excellent.
The breakfast was excellent & so was the location which made it easy to get to the beach which was our primary purpose. The staff was exceptional & very helpful with providing directions.
Stayed in May 2025
Reviewed: April 10, 2025
Vladimir
United StatesBreakfast was quite weak, as by me
Nice walkable location
Stayed in March 2025
Reviewed: March 17, 2025
Rebecca
United StatesWish the room had a full size coffee pot. Wish the continental breakfast had more fresh fruit - berries, melon, etc. bananas were only available approx. every other day, and wish it had greek yogurt. Wish ppl with pets were put on the 1st floor - we were on 4th long way to go to take a dog pee in the a.m. Wish the outdoor fire table worked and the pool was heated/on. Wish the washer/dryer worked, but was offered an alternative at the sister hotel behind us, so that was good. It would have been great to have a balcony, but understand that's a big ask!
Very clean hotel; very friendly staff, and lots of staff always busy! Enjoyed the free water! Took a couple every time we went by the cooler. Room was a good size for a couple with a small dog. We used the outdoor gas grill with no problem! We used the induction hot plate w/pan with no problem/readily available. Kitchenette was well stocked with dishes, food storage/cooking containers. Maybe could have used more silverware.
Stayed in March 2025
Reviewed: March 1, 2025
Paul
United StatesThe pillow was very yellowed.
Breakfast was just ok.
Stayed in February 2025
Reviewed: February 17, 2025
Keith
United StatesNo complaints
Great location, clean
Stayed in November 2024
Reviewed: January 19, 2025
William
United Statesbed was a bit soft
all good
Stayed in January 2025
Reviewed: January 14, 2025
Glenn
United StatesThey had a large, tasty breakfast selection & china dinnerware. Hotel is centrally located on the island’s main road. The room had new furnishings including big size refrigerator, dishwasher, microwave,coffeemaker, comfy mattresses too.
Stayed in January 2025
Reviewed: December 30, 2024
Randall
United StatesKids making lotta noise at night and morning
Stayed in December 2024
Reviewed: December 26, 2024
Scott
United StatesNo hot breakfast , waffles Don't count!
Big clean room
Stayed in December 2024
Reviewed: December 23, 2024
Sache
United StatesFee of 25.00 told by desk charged over 36.pp for incidental fee. Suppose to reimburse. Told only 24 refundable once checked out.
Great stay
Stayed in December 2024
Reviewed: December 4, 2024
Susan
United StatesVery friendly staff. Big, clean rooms with all you need for a nice stay. You can walk across the parking lot to a great Jamaican restaurant and a sports pub. A water and juicy apple were a nice welcome after the drive in.
Stayed in November 2024
Reviewed: December 1, 2024
Donna
United Statestables need to be wiped in am after each guest leaves, so others will have a clean table.
staff exceptional, kitchenette, laundry,
Stayed in November 2024
Reviewed: November 30, 2024
Douglas
United StatesCheck in was a bit on the slow side. The staff member that was assisting everyone seemed to be working alone. She could have used some help there were four families checking in at the same time. With multiple dogs.
We ate breakfast here four out of the six mornings we were there. The breakfast worked for us. It wasn't amazing but it was better than a lot of continental breakfasts that we have had in the past.
Stayed in November 2024
Reviewed: November 12, 2024
Arthur
United StatesGood value. Clean and friendly
Stayed in November 2024
Reviewed: October 22, 2024
Sean
United StatesThe lack of water pressure in the shower. They should have a maintenance guy take the water saver out of all of the shower heads. It doesn't take that long to do. There were some people upstairs making a lot of noise all night. And there was only one electric car charger so I only got to charge mine for one night
The breakfast in the morning was excellent. The bed sheets were extremely soft and the bed itself was very comfortable.
Stayed in October 2024
Reviewed: October 21, 2024
Bryan
United StatesParking
The room was big and clean
Stayed in October 2024
Reviewed: October 21, 2024
Gslab2022
United StatesI have nothing to complain about.
the warm friendly staff, breakfast, the size of the room.
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content