Reviews of Home2 Suites By Hilton Houston-Pearland, Tx 3 stars
13923 South Freeway, Pearland, TX 77047, United States

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI stay here often, the breakfast has went down. The keep up was not kept well. They couldn’t keep up with the cleaning nor the replacement of the complementary breakfast. I notice the towels were Not clean/ / white like normal. The rooms nice but need upgrades. Location is nice. It’s nice & clean when you walk-in, Stafff at front desk is always friendly when entering.
Dear Guest, Thank you for your feedback! We're so glad to hear you enjoy the location, the cleanliness when you walk in, and the friendly service from our front desk staff. We truly appreciate your continued visits and will work on making your future stays even better. We look forward to welcoming you back soon!
Dear Guest, Thank you for your feedback! We're so glad to hear you enjoy the location, the cleanliness when you walk in, and the friendly service from our front desk staff. We truly appreciate your continued visits and will work on mak… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation
Breakfast was terrible.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience breakfast was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appreciate your feedback. We hope to welcome you back soon.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience breakfast was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we since… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewJuan went out of his way to locate a pair of tennis shoes that I forgot.
The mattress and pillows were too soft.
Thank you for your feedback we will take your comments into consideration
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewPlace was really clean, convenient location
Thank you for your feedback
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewRoom was very clean, had everything needed and some I hadn't thought of (dishwasher, plates, cutlery)
Bed was uncomfortable, lumpy.
Thank you for your feedback, we will take your suggestions under consideration
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewClean and accessible to highways with the friendliest staff
Nothing
Thank you so much for your feedback
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewStaff was friendly & rooms were very clean, comfortable beds & liked it had sofa & the fridge was a bigger size & had a table to eat.
Didn’t like it was not close to restaurants & mostly just frontage roads & woods.
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewEverything
Nothing
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewContinental breakfast
They aren’t as clean as they should be
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe staff
Booked for three people and kept on having to go downstairs for enough towels and linens for pull out sofa.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewIt was convenient getting back and forth to NRG stadium.
The room was okay. The beds sheets had a mildew smell to them. No one ever came to give us fresh towels or tidy up our room. Staff didn’t greet us as walked in the door. The electricity went out while we were there in the middle of the night , made it a little uncomfortable. I know it was out of the hotels hands, but I figured the hotel would have had a back up generator.
Reviewed: 12 March 2025 · Stayed in December 2024
Verified reviewThe breakfast was fantastic, with an excellent choice of items to choose from, breakfast items ranged from cereal to hot items, with a variety of fresh fruits to select from.
Our stay was interrupted by dogs (3) barking all night, every time we or someone else walked down the hallway or got off the elevator, the dogs' tirade of barking was incessant, this caused us to oversleep, and we ended up arriving late for a family gathering.
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewRoom was clean and staff was very friendly
Reviewed: 26 February 2025 · Stayed in December 2024
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe friendly staff, the cleanliness, and the space
The only complaint would have to be the bed. It appears that thought went into everything else besides the comfort of the mattress.