115 North Pennsylvania Street , Indianapolis, IN 46204, United States of America
#28 of 150 hotels in Indianapolis
Guests' ChoiceBased on 269 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Michael
United States of AmericaPrice was high, but it was the solar eclipse
Breakfast, pool, location
Stayed in April 2024
Reviewed: April 4, 2024
Booker
United States of AmericaNothing but the rooms temperature.
Everything
Stayed in March 2024
Reviewed: April 1, 2024
Alisha
United States of AmericaI didn’t have a smoke detector, the breakfast wasn’t great
Nice location, walking distance, clean
Stayed in March 2024
Reviewed: March 3, 2024
Mary
United States of Americauncomfortable ned
location
Stayed in February 2024
Reviewed: March 1, 2024
Janice
United States of AmericaExcellent experience. Arrived early and staff accommodated an early check in. Room was clean and cozy. Excellent location to all downtown attractions.
Stayed in February 2024
Reviewed: February 25, 2024
Karen
United States of AmericaI can't think of anything.
Easy to find, everyone was super friendly. The valet was a nice service.
Stayed in February 2024
Reviewed: January 22, 2024
Kevin
United States of AmericaNa
Employees where very helpful and pleasant
Stayed in January 2024
Reviewed: January 7, 2024
Tremone
United States of AmericaPool is small, more like a longer hot tub. Otherwise, no disappointments.
Great location, especially for events at Gainbridge. Close to food and Monument Square. Tony at check-in was excellent! Staff overall were very polite and helpful.
Stayed in January 2024
Reviewed: December 24, 2023
Adam
United States of AmericaOur keys kept failing.
Particularly good service from Reese, the valet. He was polite, kind, and prompt.
Stayed in December 2023
Reviewed: November 27, 2023
Scott
United States of AmericaNothing, everything was great
Check in was extremely easy. I had requested an early check in and they did not disappoint. When the crew arrived they were immediately checked in and given keys.
Stayed in November 2023
Reviewed: October 29, 2023
Fedrick
United States of AmericaParking.. $42 a day is extreme...
Stayed in October 2023
Reviewed: October 22, 2023
Diana
United States of AmericaCheckout too early
Plenty of space.
Stayed in October 2023
Reviewed: October 21, 2023
Jeanine
United States of AmericaNothing really
Location
Stayed in October 2023
Reviewed: October 19, 2023
Lisa
United States of AmericaThe only problem was the breakfast ended at nine and checkouts not till 11. They should at least go till 10.
Great location, clean, staff for excellent to work with and free breakfast of course.
Stayed in October 2023
Reviewed: October 8, 2023
Brenda
United States of AmericaBathroom has some mold
Location
Stayed in October 2023
Reviewed: October 1, 2023
Martin
IrelandBreakfast was fine with plenty of choices, staff were friendly and helpful. rooms were clean on arrival but all other cleaning was on request.
Stayed in September 2023
Reviewed: September 28, 2023
Victor
United States of AmericaKeycard not workin to open room door
Great location and the breakfast was delicious
Stayed in August 2023
Reviewed: September 24, 2023
Zech
United States of AmericaNeed outside smoking area with ashtrays
Location and the friendly staff
Stayed in September 2023
Reviewed: August 14, 2023
Sharon
United States of Americanot having a safe in the room was disappointing.
very quiet room. staff were very friendly and helpful.
Stayed in August 2023
Reviewed: August 1, 2023
Javonie
United States of AmericaThe breakfast should have more variety like sausage, bacon, grits, etc.
The location of the hotel was close different eateries and entertainment. This was a plus because we didn't have a vehicle.
Stayed in July 2023
Reviewed: July 22, 2023
Meghann
United States of AmericaThe incidental charge was high and was not explained to me when I made the booking, also the parking was made to seem like the best deal when in reality it was more expensive than nearby parking. Also, we could not use our streaming device on the TV.
The front desk staff Andy was amazing!! He was super helpful and friendly!!
Stayed in June 2023
Reviewed: July 11, 2023
Herrick
United States of AmericaPILLOWS!! They were so soft that they didn't even feel like they were there. Queen beds have 3 pillows. Pullout queen had only 2. We asked for more but the staff told us "everyone seems to want pillows today". She then said she would get back to us. We never saw her again. It would be nice to have more chairs to eat at the table that moves out. Also, there needs to be a little more lighting on the wall across from the beds. The dark shade did not go down all the way in the window. The window allowed us to see inside a building (couldn't figure out where!) And they had lights on until midnight. Parking costs ($47/day) seem EXTREMELY unnecessary considering we are paying to stay there. Increase your rate rather than have surprise parking fee.
Liked having enough space for our whole group. Check-in was easy. Breakfast that was offered was acceptable but very busy. Room very clean. We were able to get extra blankets when we asked.
Stayed in July 2023
Reviewed: July 4, 2023
Neykova
United States of AmericaThe drug heads in the area
Everything in the hotel
Stayed in July 2023
Reviewed: June 24, 2023
C
United States of AmericaThey had run out of soap!!! Inconvenient to say the least.
Property was comfortable and clean.
Stayed in April 2023
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