Reviews of Home2 Suites By Hilton Omaha West 3 stars
17889 Chicago Street, Omaha, NE 68118, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBreakfast was okay but we lost power for over 24 hours.
Thank you for your review.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewIt was well equipped
They only cleaned my room once in a 5 day stay
Thank you for your feedback.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe lobby and entrance of the Hotel was very inviting and welcoming. Hotel room was mostly clean and had neatly folded towels.
The mattress was not comfy at all. The a/c for the room had a weird odor everytime we came back from outside of the hotel so it must have a filter that hasn't been cleaned for awhile I assume. The pool had warning signs saying closed, they put it on the stairs to the jacuzzi and in front of the steps to the pool so I can only assume they were cleaning, but there was no other signs saying pool is being cleaned so I wasn't sure if it was open or not. So I wasn't able to swim the entire two days I was there.
Thank you for your review. We hope to have you back again soon.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe room was very comfortable.
The only big issue we had was that the air conditioning broke. We called the office and they moved us across the hall right away.
Thank you for your review. We hope to have you back again soon.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff was friendly. Quiet, clean hotel.
Beds are stiff. Was not like the home2 room we booked 2 weeks before in Lincoln Nebraska. Breaskfast was good.
thank you for your review
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewEVERYTHING!
Thank you for your great review! We hope to welcome you back again soon!
Reviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation was great (close to Dodge street).
A coffee cup that I drank from had lipstick on it. Had to call the desk one night (10:15) due to barking dog in next room.
Thank you for your review! We hope to see you back again soon.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewRoom size and amenities in room and hotel. Warm, decent breakfast, comfortable bed, nice shower, kitchenette.
Exhaust fan in bathroom did not work. Price was a bit higher than desired.
Thank you for your great review. We hope to see you back again soon.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewFront desk staff, Megan in particular
Thank you for your review! We look forward to welcoming you back again soon.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewThe bed, shower, pool & the front desk clerk let me hard wire my computer to the router.
There breakfast could've been better, the second morning the people that were supposed to cook breakfast didn't show up so there was no breakfast at all on the second morning & there was no compensation to make up for not having breakfast, not even the cost for me to go to waffle house and buy breakfast taking off my bill.
We sincerely apologize about your experience during your recent stay.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewEasy check-in. Great service by staff(Stacy).
Thank you for your review! We look forward to welcoming you back again soon.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe lady who checked us in was very kind. She greeted everyone who came in and thanked everyone who left. She was in a good mood the entire time we stayed. The rooms were fantastic, great size.
The beds weren't that comfortable unfortunately. I know this wasn't the hotels fault but there was a woman who walked up and down the hall all day long, both days we stayed and she would act as if WE were in her way. It was quite annoying and weird.
Thank you for your review and we hope to have you back again!
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in January 2025
Verified reviewAll good except for strong smell of urine outside of elevator.
Thank you for your review.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified review