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  5. Reviews of Home2 Suites By Hilton Oswego

Reviews of Home2 Suites By Hilton Oswego This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

252 New York State Route 104, Oswego, NY 13126, United States

#6 of 10 hotels in Oswego

Guests' Choice

Review Score

Based on 114 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.1

  • Value for money

    7.5

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2025

    7.0
    While the property had great amenities like a clean lobby, appealing outdoor areas, and a well-equipped room, the overal
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly, some of the front desk staff were pretty rude during my stay. On my second night, the overnight team had a serious attitude. They looked at me like I didn’t belong there—even though I had my key card and was clearly a paying guest. The overnight attendant, in particular, was really dismissive. I asked if I could extend my stay by an hour, and instead of helping, he gave me attitude, avoided eye contact, and brushed me off like I was a bother. It made me wonder what I did to deserve that kind of treatment. Late at night, there were barely any snack options available for purchase, and they never restocked them during my stay. Same issue with the free laundry service—you’d think there would at least be soap available for purchase, but there was none. The room itself had some issues, too. The shower wasn’t as clean as it should’ve been, so I had to be extra cautious using it. The pillows looked worn out and could definitely use replacing. Overall, the hotel just felt lifeless. The energy was dull and unwelcoming, which unfortunately matched the vibe of the town—in a bad way. It’s not a place I’d be quick to return to.

    I really enjoyed my stay at this property. The exterior of the hotel was very appealing, especially the patio, it was visually pleasing and added a nice touch to the overall atmosphere. The pool was simple but perfect for a quick dip, and the lobby was clean and welcoming. I also appreciated the guest laundry facilities, which helped me save some money, definitely a convenient feature. Although I didn’t use the gym, it looked very clean and well-maintained, great for a quick workout. The room itself was a highlight, with a fully equipped kitchen that added a lot of value. The TV also had plenty of options, which made relaxing in the room even better.

    Stayed in May 2025

  • Reviewed: January 2, 2025

    8.0
    Very nice room and enjoyed the pool.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower did get hot enough.

    Breakfast was good. No complaints.

    Stayed in January 2025

  • Reviewed: October 24, 2024

    7.0
    Birthday staycation. Was good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast seems sub par these days

    The staff was very nice to my son. It was for his birthday

    Stayed in September 2024

  • Reviewed: September 5, 2024

    8.0
    Great stay in the heart of Oswego. Just didn’t care for the lack of breakfast options. We went to McDonalds down the blo
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast left a lot to be desired.

    Great location. Clean comfortable rooms. Friendly staff.

    Stayed in August 2024

  • Reviewed: August 26, 2024

    9.0
    Cozy overnight experience.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Right next to an auto racetrack. I'm glad I didn't come during a race weekend or it would had been disappointing from a sound standpoint.

    The sheets and towels felt outstanding. We had a king size bed which was so comfortable. I loved the king size pillows which are far better than the small square things at other hotels. They also had flat pillows and puffy choices which was nice too. Great kitchen including a full size refer and dishwasher.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower handle was broken could not turn off shower. No hot water. They had to fix

    Location next to bowling alley pool was clean

    Stayed in August 2024

  • Reviewed: June 6, 2024

    8.0
    OK JUST THERE TO GO THE SPEEDWAY
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    TV HAD NO CONNECTION, ASKED AT THE DESK TO LOOK INTO IT. NEVER WAS FIXED.

    CLOSE TO THE SPEEDWAY

    Stayed in June 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't restocked. Food on floor, so much that I was concerned of two seniors slipping and falling! Bathroom sink wasn't attached to counter-- held with one hand and used other to turn on the water.

    Locstion snd comfort. Front staff were friendly.

    Stayed in May 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was broke down. Son was not happy

    Stayed in March 2024

  • Reviewed: November 8, 2023

    7.0
    Fair. In room services lacking.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    We were running out of towels and tp. When tp replaced, it was just set on vanity counter, never put on holders. Bed was poorly made. Housekeeping staff friendly but not thorough.

    Good breakfast selection.

    Stayed in November 2023

  • Reviewed: October 1, 2023

    7.0
    Lovely room spoilt by lack of sound proofing.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Sadly the rooms lacked 'sound proofing'. The people in the room above ours spent the whole evening walking back & forth and seemed to enjoy jumping up and down!!!!! We had to turn up the volume on the TV to drown them out. Breakfast was mayhem......kids running everywhere and shouting to each other, not a good experience.

    Our room was excellent. A studio type room with sofa, small kitchen area equipped with microwave, fridge freezer, dishwasher and lots of dishes & cutlery. The king size bed was also comfortable but although the bedding was clean it certainly wasn't ironed. In the lobby it was possible to purchase some pre-packed meals ready for the microwave.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    I would probably cone back
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the room needs to be deep cleaned, it smelled like bad feet. Carpet fresh wouldn't help it, it needs deep clean . That smell made it an unpleasant stay

    Shower was nice

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast ok. Would like better selection.

    Convenient location. Huge room. Clean.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That there were a bunch of black flies in room ... but maintenance can within minutes to vacuum them up.

    Breakfast and staff were wonderful!

    Stayed in August 2023

  • Reviewed: December 15, 2022

    8.0
    it was a less than 24 hr trip over all it was a very comfortable stay.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was not restocked had to ask for toilet paper and cups

    very nice

    Stayed in December 2022

  • Reviewed: November 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The swimming pool was too cold! 😢

    Stayed in November 2022

  • Reviewed: November 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was lack luster, and not as shown in hotel promotional pictures. But everything else was great

    Staff was helpful and room was spacious and clean

    Stayed in November 2022

  • Reviewed: September 29, 2022

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    how expensive it is now

    right by the track

    Stayed in September 2022

  • Reviewed: August 25, 2025

    4.0
    Disappointing
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    For two nights of my stay my room key was not working, so I went to the front desk for assistance and waited over an hour outside my room in the hallway to resolve my issue.

    The location and cleanliness

    Stayed in August 2025

  • Reviewed: August 22, 2025

    10
    Exceptional
    • Travelers with friends
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    was so confortable and clean and stap are so freindely

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    We had a pleasant stay!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very decent and friendly. The hotel is very conveniently located next to all shops, food, and activities.

    Stayed in August 2025

  • Reviewed: May 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    staff is very polite

    Stayed in April 2025

  • Reviewed: March 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a very nice comfortable clean environment every everyone respected everyone their friendly staff were really outstanding answering any questions I had much appreciated and I would recommend this on the scale 1 to 10 I'd give it a hundred it's very very reasonable and the locations great fast food restaurants around the corner across the street you know and the rates are great thank you

    Stayed in March 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Super friendly and accomadating! Staff went above and beyond to meet our needs!

    Stayed in February 2025

Showing 1 - 25

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