252 New York State Route 104, Oswego, NY 13126, United States
#6 of 10 hotels in Oswego
Guests' ChoiceBased on 114 hotel reviews
8.0Cleanliness
8.4
Comfort
8.6
Location
8.6
Facilities
8.2
Staff
8.1
Value for money
7.5
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2025
Mathews
United StatesHonestly, some of the front desk staff were pretty rude during my stay. On my second night, the overnight team had a serious attitude. They looked at me like I didn’t belong there—even though I had my key card and was clearly a paying guest. The overnight attendant, in particular, was really dismissive. I asked if I could extend my stay by an hour, and instead of helping, he gave me attitude, avoided eye contact, and brushed me off like I was a bother. It made me wonder what I did to deserve that kind of treatment. Late at night, there were barely any snack options available for purchase, and they never restocked them during my stay. Same issue with the free laundry service—you’d think there would at least be soap available for purchase, but there was none. The room itself had some issues, too. The shower wasn’t as clean as it should’ve been, so I had to be extra cautious using it. The pillows looked worn out and could definitely use replacing. Overall, the hotel just felt lifeless. The energy was dull and unwelcoming, which unfortunately matched the vibe of the town—in a bad way. It’s not a place I’d be quick to return to.
I really enjoyed my stay at this property. The exterior of the hotel was very appealing, especially the patio, it was visually pleasing and added a nice touch to the overall atmosphere. The pool was simple but perfect for a quick dip, and the lobby was clean and welcoming. I also appreciated the guest laundry facilities, which helped me save some money, definitely a convenient feature. Although I didn’t use the gym, it looked very clean and well-maintained, great for a quick workout. The room itself was a highlight, with a fully equipped kitchen that added a lot of value. The TV also had plenty of options, which made relaxing in the room even better.
Stayed in May 2025
Reviewed: January 2, 2025
Scott
United StatesThe shower did get hot enough.
Breakfast was good. No complaints.
Stayed in January 2025
Reviewed: October 24, 2024
Candace
United StatesBreakfast seems sub par these days
The staff was very nice to my son. It was for his birthday
Stayed in September 2024
Reviewed: September 5, 2024
Chrystal
United StatesBreakfast left a lot to be desired.
Great location. Clean comfortable rooms. Friendly staff.
Stayed in August 2024
Reviewed: August 26, 2024
Will
United StatesRight next to an auto racetrack. I'm glad I didn't come during a race weekend or it would had been disappointing from a sound standpoint.
The sheets and towels felt outstanding. We had a king size bed which was so comfortable. I loved the king size pillows which are far better than the small square things at other hotels. They also had flat pillows and puffy choices which was nice too. Great kitchen including a full size refer and dishwasher.
Stayed in August 2024
Reviewed: August 4, 2024
Scott
United StatesShower handle was broken could not turn off shower. No hot water. They had to fix
Location next to bowling alley pool was clean
Stayed in August 2024
Reviewed: June 6, 2024
Patrick
United StatesTV HAD NO CONNECTION, ASKED AT THE DESK TO LOOK INTO IT. NEVER WAS FIXED.
CLOSE TO THE SPEEDWAY
Stayed in June 2024
Reviewed: May 30, 2024
Cheryl
United StatesBreakfast wasn't restocked. Food on floor, so much that I was concerned of two seniors slipping and falling! Bathroom sink wasn't attached to counter-- held with one hand and used other to turn on the water.
Locstion snd comfort. Front staff were friendly.
Stayed in May 2024
Reviewed: March 7, 2024
Hobbs
CanadaPool was broke down. Son was not happy
Stayed in March 2024
Reviewed: November 8, 2023
William
United StatesWe were running out of towels and tp. When tp replaced, it was just set on vanity counter, never put on holders. Bed was poorly made. Housekeeping staff friendly but not thorough.
Good breakfast selection.
Stayed in November 2023
Reviewed: October 1, 2023
Margaret
United KingdomSadly the rooms lacked 'sound proofing'. The people in the room above ours spent the whole evening walking back & forth and seemed to enjoy jumping up and down!!!!! We had to turn up the volume on the TV to drown them out. Breakfast was mayhem......kids running everywhere and shouting to each other, not a good experience.
Our room was excellent. A studio type room with sofa, small kitchen area equipped with microwave, fridge freezer, dishwasher and lots of dishes & cutlery. The king size bed was also comfortable but although the bedding was clean it certainly wasn't ironed. In the lobby it was possible to purchase some pre-packed meals ready for the microwave.
Stayed in September 2023
Reviewed: September 18, 2023
Kathryn
United StatesThe carpet in the room needs to be deep cleaned, it smelled like bad feet. Carpet fresh wouldn't help it, it needs deep clean . That smell made it an unpleasant stay
Shower was nice
Stayed in September 2023
Reviewed: August 30, 2023
Mary
United StatesBreakfast ok. Would like better selection.
Convenient location. Huge room. Clean.
Stayed in August 2023
Reviewed: August 25, 2023
Beth
United StatesThat there were a bunch of black flies in room ... but maintenance can within minutes to vacuum them up.
Breakfast and staff were wonderful!
Stayed in August 2023
Reviewed: December 15, 2022
Jan
United Statesthe room was not restocked had to ask for toilet paper and cups
very nice
Stayed in December 2022
Reviewed: November 28, 2022
Isabel
United StatesThe swimming pool was too cold! 😢
Stayed in November 2022
Reviewed: November 13, 2022
Erik
United StatesBreakfast was lack luster, and not as shown in hotel promotional pictures. But everything else was great
Staff was helpful and room was spacious and clean
Stayed in November 2022
Reviewed: September 29, 2022
Jamie
United Stateshow expensive it is now
right by the track
Stayed in September 2022
Reviewed: August 25, 2025
Diana
United StatesFor two nights of my stay my room key was not working, so I went to the front desk for assistance and waited over an hour outside my room in the hallway to resolve my issue.
The location and cleanliness
Stayed in August 2025
Reviewed: August 22, 2025
Carmen
United Stateswas so confortable and clean and stap are so freindely
Stayed in August 2025
Reviewed: August 18, 2025
Charish
United StatesThe staff was very decent and friendly. The hotel is very conveniently located next to all shops, food, and activities.
Stayed in August 2025
Reviewed: May 2, 2025
Erik
United Statesstaff is very polite
Stayed in April 2025
Reviewed: March 29, 2025
Swatkowski
United StatesIt was a very nice comfortable clean environment every everyone respected everyone their friendly staff were really outstanding answering any questions I had much appreciated and I would recommend this on the scale 1 to 10 I'd give it a hundred it's very very reasonable and the locations great fast food restaurants around the corner across the street you know and the rates are great thank you
Stayed in March 2025
Reviewed: February 17, 2025
Alesia
United StatesSuper friendly and accomadating! Staff went above and beyond to meet our needs!
Stayed in February 2025
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