4725 E Broadway Rd, Phoenix, AZ 85040, South Mountain, Phoenix, AZ 85040, United States of America
#32 of 132 hotels in Phoenix
Guests' ChoiceBased on 258 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.9
Value for money
8.5
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Rob
United States of AmericaIt would have been nice to have more soft / dim lighting. The lights were good for most purposes but it was either bright or nothing. This is a very minor issue but as parents of a young child we find having access to dimmable or softer lights can help with managing energy levels and getting to bed sooner.
Breakfast was a model of what hotel breakfast should be (at this price point) - fresh yogurt, cereal, warm and hearty oatmeal, egg and cheese sandwiches, and much more. Staff were very friendly and helpful. I appreciated the efforts on sustainability - especially at breakfast. Room was spacious, temperature was easy to control. Everything was clean and well maintained.
Stayed in June 2024
Reviewed: May 17, 2024
Bjkvet
United States of AmericaIt was a very comfortable stay for the evening before we flew home.
Stayed in March 2024
Reviewed: May 5, 2024
Andreas
United States of AmericaWas a Little Bit to noisy
Nice room
Stayed in April 2024
Reviewed: April 23, 2024
Brittany
United States of AmericaThe pool was small and only one lounge chair. Often didn't have towels.
The layout of the suites was very nice and spacious. The kitchenette was very convenient.
Stayed in April 2024
Reviewed: March 29, 2024
Laurie
CanadaN/A
The bed is fabulous!!
Stayed in March 2024
Reviewed: February 17, 2024
Richard
United States of AmericaAlthough the selections for breakfast were great, I would say maybe adding a little more choices. Overall breakfast was amazing.
The staff at this property were amazing. That’s what made our stay the best! The amenities were the added bonus.
Stayed in February 2024
Reviewed: February 6, 2024
Deanna
United States of American/a
The breakfast was great and the woman running it all was very friendly and helpful. I was surprised that we heard no airplane noise being so close to the airport. The room was very large with lots of storage space and having 2 beds plus a pull-out couch was great.
Stayed in February 2024
Reviewed: January 21, 2024
Pattie
United States of AmericaN/A
It is designed very well. Electric outlets are all in good places. Large bathroom countertops and drawers by sink. Nice TV, soft bed, nice little kitchenette. Not luxurious but we’ve stayed at luxurious hotels with the worst floor plans.
Stayed in January 2024
Reviewed: January 14, 2024
Hmc2468
United States of AmericaEverything was great!
Great breakfast. The location is very convenient. Great staff. The room is very homey and cozy. Perfect place for several days if you need.
Stayed in November 2023
Reviewed: December 18, 2023
Ana
United States of AmericaN/A
Breakfast was great, rooms were big and bed was super comfy.
Stayed in December 2023
Reviewed: December 16, 2023
Cathy
United States of AmericaSaid it had shuttle to and from airport but for some reason they called us a uber the 1 from airport ok a van for 5 people and 3 luggage but the 1 back to airport to small
Nice and clean and soft beds
Stayed in December 2023
Reviewed: November 26, 2023
Leszek
United KingdomBreakfast could be improved
Size of the room, very clean
Stayed in October 2023
Reviewed: November 21, 2023
Ruth
United States of AmericaExcellent
Stayed in November 2023
Reviewed: October 17, 2023
Chris
United States of AmericaWe never got any new towels and the maids never came in to make our beds or anything. It wasn't a big issue though. I'm sure if we had called the front desk they would have gotten us some towels.It would have been nice though to have fresh towels everyday. The sticker on the mirror said they would swap out towels every other day but they didn't do it at all.
Everything went great. The location was great, the rooms were nice, the facilities had everything we needed.
Stayed in October 2023
Reviewed: October 12, 2023
Bryan
United States of AmericaDidn’t like the continental breakfast. Read above
Was clean, close to good restaurants. The breakfast could have used some help. Juices were all out of order, waffle machine wasn’t working, just average at best
Stayed in October 2023
Reviewed: August 7, 2023
Ung
MexicoI left $50 like deposit, and after 2 or 3 days i should have de deposit back but i havent gotten yet. (7 days)
Ok everything
Stayed in July 2023
Reviewed: July 31, 2023
Perla
United States of AmericaRoom was very clean.
Stayed in July 2023
Reviewed: July 14, 2023
Francelita
United States of AmericaNothing to dislike
The cleanliness and comfort
Stayed in June 2023
Reviewed: July 3, 2023
Matthew
United States of AmericaGot called to see when I was going to check out. Probably for the cleaning crew. First that’s happened!
Like to rooms. Plenty of cabinet space and a small kitchen included dishes and all).
Stayed in July 2023
Reviewed: June 26, 2023
Afrânio
BrazilI'm a frequent customer, but I got disappointed with the breakfast at this time . All the options were sold out and they have just one person to do everything.
Staff, cleanliness, location and amenities
Stayed in June 2023
Reviewed: June 25, 2023
Jeremiah
United States of AmericaNothing
The breakfast and bed.
Stayed in June 2023
Reviewed: June 21, 2023
Tami
United States of AmericaThe *only* complaint I had was that the large shower gel bottle in the shower was empty, but we improvised.
The rooms were efficient yet spacey, clean, modern, and fully stocked with everything you need for a longer stay. I wish we didn’t just stop by overnight.
Stayed in June 2023
Reviewed: June 21, 2023
Dennis
Germany1st room had ant invasion
close to airport with shuttle service
Stayed in May 2023
Reviewed: April 19, 2023
Rin
United States of AmericaQuite
Good
Stayed in April 2023
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