Reviews of Home2 Suites By Hilton Phoenix Avondale, Az 3 stars
10275 W. McDowell Road, Avondale, AZ 85392, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewConvenient location and close to family.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe area, the location, how clean it was. The comfort of the beds the. Refrigerator all the appliances was working.
That my Hilton Honors rewards points don't update as fast as they should. I was still a gold member when I got there and I should have been a diamond already. So that was a thing that I didn't like, but they still did what was in the gold level with the water bottles and stuff like that.
Thank you for sharing your experience with us. We are happy to hear that your experience with our hotel was pleasant. We look forward to your next stay with us.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean, rooms had a nice clean smell , elevator was fast , nice staff
Everything was fine
Jennifer, we appreciate your staying with us and providing feedback on your stay. We are happy to hear that your stay was enjoyable and met your expectations. We hope to see you in the near future.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt is a beautiful hotel. Very clean, friendly staff. Huge rooms. All the accommodations are fantastic. I really didn't need to pack all the things I packed because they accommodate you so well. Plus you can have pets. I love this place. I will be back.
Everything about this hotel was fantastic. I highly recommend it
Thank you for staying with us a taking time to rate and provide feedback. We are happy to hear that your stay rated a 10/10, and our property exceeded your expectations. We look forward to your return visit.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewClean and friendly
There was nothing to dislike
Thomas, thank you for staying with us and providing feedback on your stay. We are very happy to hear that your stay exceeded your expectations. We look forward to seeing you on your next visit to the area.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewVery clean, accommodating to my family needs. Hotel staff was amazing!
Brenda, thank you for staying with us and sharing feedback on your stay. We are excited to hear that your stay exceeded your expectations. We look forward to providing the same level of service on your next stay.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat location. It’s near my daughter’s house.
Nothing
Thank you for taking the time to rate and provide feedback on your recent stay with us. We are happy to see that we exceeded your expectations and look forward to your return visit.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewAnna was the only positive for our stay. She did the best she could to provide great customer service. She was the only one.
The property is not well maintained. The pool was filthy. With a lot of debris. We also found broken glass at the bottom of the pool. There was a mountain of dirty towels. I grabbed the last 4 on the rack. The room had a strange smell and there weren’t enough pillows for the pullout bed. When I sent my kids down to ask for more they were given pillows that smelled of dirty laundry and mildew. They were unusable. The towels also had the same smell. The room did not have that “clean” feel. This was very disappointing.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appreciate your feedback.
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to deliver a reliable and friendly stay that makes our guests smile, and we sincerely appre… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewBreakfast
The pool it was really salty
Thank you for staying with us and providing feedback. We are happy to hear that you enjoyed your stay and breakfast. You feedback regarding the pool have been shared with our maintenance team for monitoring and correction. We hope to see you when your travels bring you back to the area.
Thank you for staying with us and providing feedback. We are happy to hear that you enjoyed your stay and breakfast. You feedback regarding the pool have been shared with our maintenance team for monitoring and correction. We hope to see yo… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewWe love the location.
Nothing
Martin, we love hearing when our guests enjoy their stay with us. We appreciate you taking a moment to rate and provide feedback on your stay. We look forward to seeing you in the future.
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation and cleanliness
Better breakfast selection- food was not warm
Rosa, thank you for staying with us. We are glad to hear that you liked our location and level of cleanliness. We will share your comments with our breakfast team to ensure the food maintains its temperature. We appreciate your feedback.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewLocation
It was hot outside
Ursula, thank you for staying with us and rating your stay. Yes, it is very hot in Arizona during the summer months. Hopefully you will visit us when the weather is not so hot.