Reviews of Home2 Suites by Hilton Phoenix Chandler 3 stars
2490 W. Queen Creek Rd. , Chandler, AZ 85248, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewEveryone was so friendly. The room was really clean. And the pool was perfect
Melendez, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewStaff was awesome
Thee only frustration was the shower head. Like a doggy one stream, shower head not cleaned lately so the streams was hitting up in the ceiling. I can tell it’s been hitting the ceiling of the shower due to its discoloration. That’s it…the room, staff was phenomenal. Breakfast could of been better with more selections of the main food
Thank you for taking the time to share your feedback about your recent stay, Dana. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
Thank you for taking the time to share your feedback about your recent stay, Dana. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, … Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThis place exceeded our expectations. Less than a mile to our training facility, close but not to close to freeway on and off ramps. Easy to get to different cities from here. A lot of shopping for example Walmart and Costco nearby. More than enough food selections and close enough to local attractions. The room had a full size refrigerator and a dishwasher with all the plates, cups and utensils. It was awesome large room with an area to be an office a couch and lot drawer space
The breakfast was enough but selections weren’t clear and could be a little heartier with fresher cooked eggs and meats
Kauwenaole, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewBreakfast could be upgraded.
Philippe, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGreat location, newer hotel.
Didn’t know they charged for parking until I checked in. First time I’ve ever been charged as such for staying at a Home2 - especially a property located in a suburb. Probably will cause me not to consider staying at this property again. Most other similar chain properties don’t nickel and dime their customers - also stayed at the Wyndham near the airport and they didn’t charge for parking.
Thank you for taking the time to share your feedback with us about your recent stay, Ben. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
Thank you for taking the time to share your feedback with us about your recent stay, Ben. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reac… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewStaff friendless
The fact that now they charge for parking when we pai close to $300 for a night automatically the parking is included not good it's an open parking and idea will be that parking should be with # if you've múltiples car for a room then the multiple car should pay parking me thinking 🤔 😑 but honestly I didn't like that at all..... breakfast it had a good verity before now it doesn't I remember the breakfast bowls and now it gone sadly paying higher prices for low quality and before they had body lotion and now nothing.....
Thank you for taking the time to share your feedback with us about your recent stay, Karla. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
Thank you for taking the time to share your feedback with us about your recent stay, Karla. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to re… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewNice property and staff.
Breakfast was a little sparse. Charging for parking was a significant negative.
Richard, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewHave always enjoyed staying here but will be our last.
We have stayed at this hotel plenty of times so we were disappointed to find out that they now charge for parking. Won’t be back! Too many other properties to choose from. Seems like we’re being nickel and dimed and not getting anything extra for it!!
Thank you for taking the time to share your feedback with us about your recent stay, Peta. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
Thank you for taking the time to share your feedback with us about your recent stay, Peta. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to rea… Show more
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewThe breakfast was adequate. Very routine. I did like the cleanliness of the entire hotel
Ice maker on 4th floor didn’t work our entire 4 night stay. Only one of the two elevators were operational. Paying to park???? What’s up with that. Ridiculous. Parking should be included. Not a surprise when I arrive!
Thank you for taking the time to share your feedback with us about your recent stay, JoAnn. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
Thank you for taking the time to share your feedback with us about your recent stay, JoAnn. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to re… Show more
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewThe room was big and clean. It was one of the better of the Home2Home suites I have stayed in.
I realized the last night (3rd) in my room that the thermostat was broken, and not that they had it set permanently. Then when notified the front desk they did try to fix it but couldn't and no solution was offered. So, my room stayed at 69F and below.
Thank you for taking the time to review us, Ericka. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Thank you for taking the time to review us, Ericka. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in … Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewNothing
Staff was very rude
Thank you for taking the time to review us, Don. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
Thank you for taking the time to review us, Don. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel … Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewGood location, quiet room. Love the layout of the room. Great use of space. Comfortable bed.
Sink was clogged and there was no soap in the shower (container was empty), nor at the sink.
Lynn, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Lynn, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host… Show more
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewNew facility with a nice heated pool for relaxing time.
Despite paying $200+ per night,, the rooms didn't have a single bottle of water....the bare minimum. Water is reserved for Hilton honors members apparently.The staff is very kind, and would gladly give you one when asked. As a customer I felt like I am being seen as an ATM machine, trying to milk me $1 dollar, instead of feeling valued and respected. There was no soap to wash your hands in the bathroom, the air conditioning was on all night, no way to turn it off and it was very loud. I barely slept at all from its noise. The included breakfast is okay. Not good, not bad...the typical hotel breakfast. It is a nice new facility overall but not a good value for the money.
Erald, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
Erald, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to hos… Show more
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewIt was good
Everything was good
Community Health Services, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
Community Health Services, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We ho… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewI think it is important to let people know that you must pay extra to park your car on the premises. We were not aware of this and were so disappointed.
Thank you for taking the time to share your feedback with us about your recent stay, Marian. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
Thank you for taking the time to share your feedback with us about your recent stay, Marian. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to r… Show more
Reviewed: 4 November 2024 · Stayed in September 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified review