Opiniones del Home2 Suites By Hilton Phoenix Downtown 3 estrellas

Thank you for taking the time to share your experience. We're glad to hear you found the bed comfortable — that’s always great to know! We’re truly sorry about the lack of communication regarding the deposit and parking charges. We understand how frustrating it can be when important details aren’t made clear upfront, and we apologize for the inconvenience. Your feedback is extremely valuable, and we’ll be reviewing how we present this information to ensure future guests have a clearer understanding before booking. Thank you again for your honesty — it helps us improve. We hope you’ll consider giving us another chance in the future.

Thank you for taking the time to share your experience. We're glad to hear you found the bed comfortable — that’s always great to know! We’re truly sorry about the lack of communication regarding the deposit and parking charges. We und… Mostrar más

Thank you for sharing your feedback. We’re very sorry to hear about the cleanliness issues you encountered — this is not the standard we strive to provide. Your comments will be shared with our housekeeping team right away to ensure this is addressed. We sincerely apologize for the inconvenience and appreciate you bringing it to our attention.

Thank you for sharing your feedback. We’re very sorry to hear about the cleanliness issues you encountered — this is not the standard we strive to provide. Your comments will be shared with our housekeeping team right away to ensure this is… Mostrar más

Thank you for your feedback. We’re sorry to hear that your check-out experience was not what you had hoped for. We’d like to clarify that our team made several attempts to contact you on the day of your departure, as checkout time had passed and your belongings were still in the room. When we were finally able to reach you, you mentioned that you believed checkout was at 3 PM — not that you had forgotten your suitcase, as noted in your review. We strive to be fair and transparent with our policies, and the late check-out charge was applied based on the extended stay well beyond our published checkout time. We always aim to treat our guests with respect and understanding, and we’re disappointed that your experience left you feeling otherwise. If you’d like to discuss this further, please don’t hesitate to reach out to us directly.

Thank you for your feedback. We’re sorry to hear that your check-out experience was not what you had hoped for. We’d like to clarify that our team made several attempts to contact you on the day of your departure, as checkout time had pass… Mostrar más

Thank you for sharing your feedback! We're glad to hear that you enjoyed the convenient location next to the Phoenix Suns Stadium and Arizona Diamondbacks. We truly appreciate your comments regarding the parking. We understand how important this is, and we are currently exploring additional options to provide more affordable and accessible parking for our guests. Your input is invaluable, and we hope to welcome you back soon!

Thank you for sharing your feedback! We're glad to hear that you enjoyed the convenient location next to the Phoenix Suns Stadium and Arizona Diamondbacks. We truly appreciate your comments regarding the parking. We understand how impor… Mostrar más

Thank you for your feedback! We're glad to hear that you found the rooms comfortable. We also appreciate your comments about breakfast. We're always looking for ways to improve, and we'll take your suggestion regarding variety into consideration for future improvements. We hope to welcome you back soon and provide an even better experience.

Thank you for your feedback! We're glad to hear that you found the rooms comfortable. We also appreciate your comments about breakfast. We're always looking for ways to improve, and we'll take your suggestion regarding variety i… Mostrar más