We found out on this trip; you now have to pay for parking. We hadn't been to this property for a while, and we immediately noticed the signs as you enter. That's a no go for us because for years we have stayed at this location and its sister property, Hilton Garden, we have never had to pay for parking. Seems they are following California on this one. There are many other properties in Tempe who do not charge, and we will be on the lookout for those.

The stay is always great, the staff members are kind, and they changed their breakfast and there are quite a few more items to choose from! The room ready for us; and we always enjoy staying at this property as it is centrally located to shopping, restaurants, etc.

Stayed in July 2025

Our door didn’t latch, cleaning staff could not speak English

Good breakfast, helpful front desk staff

Stayed in April 2025

Bathroom was not very clean, mold in shower, peeling paint. This hotel needs some general maintenance.

Location was excellent.

Stayed in April 2025

There is always a bedside clock in the rooms in which I have stayed. There was none in this room. a few days into my stay, I stopped at the front desk and asked if I could get one. It never happened. So I asked the first maid that cleaned the room if she could get me a clock. She meant well, but I never got one. So finally 2 days before the end to my stay, I asked the maid that day. She was great and went and got one right then. Seems like a minor thing but it was great to have especially at night. Also, 5 days into my stay, I found a card on my car about registering for parking. I went to the front desk and asked what that was all about. She explained that you are now charging for parking. I was disappointed to hear this! There is a huge lot there and charging for parking doesn't seem necessary. That adds quite a bit to the cost of my stay. The receptionist at the front desk was very nice and assisted me in registering my vehicle, and I was only charged for the last 2 nights of parking. But, in the future, I will have to consider the cost when planning my lodging.

I like the large rooms, and the kitchen facilities.

Stayed in August 2024

Bathroom sink was loose/broken Windows blinds didn’t move.

Accommodations

Stayed in May 2024

The restaurant next door was shut down.

Was able to register with the app and digital key.

Stayed in April 2024

The bed pillows were flat. I don’t like king pillows. I prefer regular size even on king bed. Very uncomfortable. Bed not very comfortable, just ok. Some freeway nose and loud walkers above us.

Tasteful, clean

Stayed in December 2023

Very pricey at the bar and other food and snacks

Great staff, food and very clean

Stayed in December 2023

Fire alarm went off apx. 1:30 am / elevators still worked, no staff visible for guidance once on lower level. No staff outside to let us know if it’s a real emergency or fire! People went back in and some people stand outside, some used the elevator. It made for along morning and not rested by breakfast time.

Amenities, the Badlands restaurant next door!

Stayed in October 2023

My room was just a frontage road away from the highway, so there was traffic noise even at night . I was there for a week and not once did a maid check with me to see if I needed any supplies. I didn't daily maid service \, but it would have been nice to know how to discard the trash or how to get some clean towels, etc.

I like the kitchenette aspect as I as there for a week when I come. The breakfast covers a wide variety of tastes. . The staff was very friendly. Beds and pillows great.

Stayed in August 2023

Key did not work for the shared amenities

Great staff

Stayed in August 2023

It didn't have a bathtub. I was looking forward to taking a hot Epsom salt bath.

I loved the size of the hotel room. Very spacious and clean.

Stayed in May 2023

Traffic noise outside window and a white light from the ceiling flashed on and off multiple times in the night waking us up.

Very clean and spacious room. The staff was friendly and helpful. Pool-hot tub area was accessible and nice.

Stayed in April 2023

Home2 represents a good standard of cleanliness regardless where you go. and this property has a excellent outdoor pool.

Stayed in March 2023

The pillows are old.

Stayed in March 2023

they did not have a concierge at front desk, had to go to the sister hotel nextdoor to check in. not much staff on site

overall great hotel, pool, spa, room, beds, cleanliness

Stayed in January 2023

The staff was rude to me when I asked if they validated parking , considering I paid for their parking but parked far and not where the hotel was because they had no parking in those spots . She was super rude and laughed at me it was super un professional . Addition to that our room was dirty , luckily I brought my own cleaning supplies.

Stayed in August 2025

.We stayed on the Garden inn side, when I specifically booked Home2Suite. Room had a horrible smell. The bed smelled molded and the sheets had some many spots and stains I slept on the couch. Need updates because I definitely won’t stay there (Garden inn side) again. Far from ASU campus.

The Pool was Great. We stayed on the Garden inn side, when I specifically booked Home2Suite. Room had a horrible smell. The bed smelled molded and the sheets had some many spots and stains I slept on the couch. Need updates because I definitely won’t stay there (Garden inn side) again. Far from ASU campus.

Stayed in August 2024

Cleanliness. Never had our room cleaned the whole 6days.

Breakfast fair. Location out of the way.

Stayed in October 2023

Dirty

Easy parking

Stayed in July 2023

it had zero staff, it had zero vending machines. so any time I wanted a bottle of water or soda or basically anything, you had to go next door to the other Hilton or to the restaurant. it was absolutely ridiculous. I mean if you aren’t going to staff the hotel, at least have vending machines.

it was close to friends house and it had a great restaurant next door.

Stayed in May 2023

Spacious, clean and well equipped studio. Very tasty breakfast, great pool area. Landry and drying machines available for free. For the price we paid it was a great surprise and a very pleasant stay.

Stayed in May 2023

Bleach smell all over and dirty rooms. Beds had bleach smell. i asked to change room but all rooms are same. i asked them to cancel so they checked us out saying they have refunded but lied and lied and ate the money. When i asked them to respond to booking for the same the misbehaved and pushed us out of hotel as they lied and gulped our money.

Nothing

Stayed in May 2023

No concierge on both sides. No luggage carts on both sides. Breakfast not equal to other Home2 by hiltons. Room not properly prepared. Room not thoroughly cleaned. Room not stocked with soaps/ lotion/conditioner etc the same things as other hiltons. One room key didn’t work. Floors are disgusting and I had to wipe my feet each time before getting in bed. Location is very loud being so close to the airport.

Not one thing.

Stayed in April 2023