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Reviews of Home2 Suites By Hilton Raleigh North I-540 3 stars

3951 Sumner Boulevard, Raleigh, NC 27616, United States

#11 of 78 hotels in Raleigh

Guests' Choice

Review score

Based on 446 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 18 August 2025

    8.0
    Convenient for soccer weekends
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Little annoyances but otherwise good stay. We didn’t have shampoo or conditioner in our room. No biggie bc we brought some but it wasn’t filled after we let staff know. Breakfast was…okay. Decaf coffee was out in the afternoon and evening, no sugar free creamers and never hot.

    Great location. Spacious room with kitchen/seating area. Full-sized fridge, microwave and dishwasher.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Coffee ran out both morph was there before 8am No real half and half and the creamers had gone bad .

    Clean and comfortable.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    9.0
    I enjoyed my stay there, and the location was everything to me.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    I would love to see more choices at breakfast, and for it to be hot. The food was cold most of time, and barely warm at times.

    I loved the lay out of the building, and its proximity to the mall plus restaurants/stores.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    My stay was short but very comfortable.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property is fairly new and in central location to food and airport. I wish they would have a shuttle to and from the airport. The breakfast was very good. No complaint. I would stay there again if I'm going to NC. The people at the front desk is very kind and professional. Thanks

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    It was a great stay !!!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool was nasty, and had a smell

    Great area

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    This is our 3rd stay here and it is always clean and the front desk to cleaning staff are all so professional and accommodating. The gym is well maintained, breakfast is good and has ample options. The rooms are well kept and have yet to need to swap out or phone front desk for problems with room.

    Stayed in July 2025

  • Reviewed: 19 June 2025

    8.0
    Hotel nice but if you are planning on breakfast don’t you will be very disappointed
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The morning breakfast was not worth anything was cold and the items was very little.

    Was clean and staff we great

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    I will definitely look for other Home2Suite locations when traveling.
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    One of the greatest experiences ever!
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything was great!

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    I really felt safe and comfortable here the location was great and the staff was great
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The only bad part was housekeeping didn't want to give towels

    The young ladies that work the front desk where rock stars I loved them they knew my name and welcomed me and my family.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Was a good stay and we would come back.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pool had too much chlorine for my family. The breakfast was ok, not great. Still not enough to keep us from coming back. We had a good time.

    The room was very comfortable. The staff was nice and the location was clean.

    Stayed in June 2025

  • Reviewed: 1 May 2025

    10
    My partner and I really enjoyed our stay here. Very clean and quiet.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night

    There isn't anything that I didn't like.

    Breakfast was amazing. I love where the breakfast bar sits at in the hotel.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    10
    Friendly & efficient staff running a clean & inviting hotel
    • Business trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Staff were friendly and incredibly efficient. Everything in the lobby, amenity areas, and my room was in place and pleasing to look at.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness, the welcoming staff, the safety, and the comfort and space of the room.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Perfect for a traveling trio!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was really cold when we first checked in (the AC was set to 60°). It was an easy enough fix, though.

    The hotel was very lovely, and the staff were so friendly and helpful! The room was clean and comfortable. I would definitely recommend staying here if you're in Raleigh!

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Great
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Animal smell in elevators

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    "My home away from home"
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like that their options for breakfast were as far as meat was limited. It would be nice if they offered turkey and beef as options for bacon or sausage. I also think almond milk should be served as well and a better selection of cereals served. Also, I was surprised when the elevator wasn't working. It was weird. I had an elevator key card, and sometimes it worked, and other times, I didn't need it. That was just weird. The elevators are just funny... not in a good way. They need to look into that more and fix that because it caused a huge inconvenience when I had my stroller with my Son and the staff had to help me get downstairs with my food and my son in his stroller. They were very helpful! That was a blessing. Last but not least,I loved the room we had. I just had one issue with the door handle on the bathroom door, which was loose, and I reported it to be fixed. In addition to this, in conclusion, I really loved it. I will be back. If possible, other guest need to handle their kids. I was so upset about the noise late night early morning because other guest allowed their children to be disruptive while my family and I were trying to sleep.

    I love the location of the hotel. It is surrounded by three sectioned part areas of stores and malls. You can walk to the stores from the hotel. I loved it!!!!!! I will most definitely be coming back. I had a few things I didn't like, but I overall enjoyed my stay. The staff was amazing!!! They work hard and they work together. I also liked that I received text from the Manager's about how things were going. My issues were addressed.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    not 1 thing

    breakfast was better than expected! The pool was clean and refreshing. love the market.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some employees were having issues with other employees which makes the staff look like they do not work harmoniously. Personally, staff should refrain from speaking about other employees in front of guests about issues going in within staff.

    So clean and perfect for a quick relaxing trip!

    Stayed in March 2025

  • Reviewed: 18 April 2025

    10
    Great value and excellent service.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Breakfast staff was helpful and friendly.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great sized rooms, convenient location.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was ok, same as the location. The entire staff was amazing. They were all super friendly and helpful, and I throughly enjoyed my experience when interacting with them.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I enjoyed my stay and will return. They employees were very nice. The only small problem was some of the electrical sockets didn't work. Other than that excellent stay.

    Stayed in April 2025

  • Reviewed: 29 March 2025

    9.0
    Superb
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great staff, nice facilities, comfortable room, and good breakfast.

    Stayed in March 2025

Showing 1 – 25

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