Reviews of Home2 Suites by Hilton Raleigh West Lenovo Center 3 stars
6825 Chapel Hill Road, Raleigh, NC 27607, United States

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe space in the room and friendly staff!!
Nothing!
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLiterally the cleanest place I ever seen!! Everything was so nice love how I could use my phone for a key and it was also shareable I completely loved everything about this hotel definitely will stay again
I liked everything about it
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was convenient for me
I loved every thing
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent
Nothing
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewSpace of the room and fur’ishong
I would have appreciated to have my room cleaned every day …,
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation
Breakfast wasn't good
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewOverall nice hotel with convenience to where our event was held.
Your housekeeping staff. Checkout is at 11 am. 9am a housekeeper knocked on the door said housekeeping and knocked again and proceeded to enter the room with us still inside in the bed. She never gave us a chance to get out of bed and to the door. Absolutely unacceptable. Fast forward to 9:20 she knocks again, unacceptable knowing she just entered into the room 20 minutes ago. Didn't know we needed to be out and felt like we needed to rush to checkout due to housekeeping pushing us to leave. 2 hours before checkout to enter into our room was not professional or considerate by any means. I paid to stay until 11am not 9:30. Once we decided to rush to leave so she could stop questioning when we were leaving we open the door and there she is standing right there. She immediately ask us if we were done, rudely. I would return here on our next trip for our event but due to this situation I will stay elsewhere. I've never felt like I needed to leave a hotel before I was ready to checkout. Your staff at the desk was great. Maybe do a little better on the housekeeping worker!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe friendly staff, clean rooms, fantastic breakfast!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was a nice experience. Good breakfast. Clean facility and great staff.
Bed was not as comfortable
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewIt was very clean with very good amenities.
We only stayed one night so we didn’t get the full experience.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBreakfast was great, so was the pool and we even spent a good deal of time in the exercise room on the treadmills. Nice to have some side by side!
We like to walk, and there wasn’t much area for that, but that’s what happens near the convenience of expressways.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewProperty was very clean and modern. Receptionist (Tytiana) was extremely friendly and helpful.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe location
We had a roach come out in the kitchen area.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewVery clean and affordable!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewNice rooms and clean. Friendly staff!
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI loved tbe room. We got a king size room with a sofa sleeper. There was a divider so that I was separated from my teen girls.
When the room above used the shower there was a loud noise. But it wasnt terrible.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewEasy to get to. Spacious room. Great breakfast. The employee attending that area did a great job. The gentleman that checked me in was also very friendly. So close to the Lenovo center & great pricing even during a concert!
They should offer feminine products in the market. There weren't any cups by the keurig. ( that's just a petty suggestion). The trash was stuffed to the top next to that station as well. Getting a text after 11 at night to check how my stay was going.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe bed
Bathroom shower was dirty
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe grills were clean, and we were able to grill. The pool was clean, and the water was comfortable. The room was clean.
No complaints
Reviewed: 6 July 2025 · Stayed in July 2025
Verified review