Reviews of Home2 Suites By Hilton Rowlett Rockwall Marina 3 stars
8609 Sunset Blvd, Rowlett, TX 75088, United States
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation, amenities, clean
Thank you for leaving us a wonderful review. We are delighted that you enjoyed your stay with us. We look forward to seeing again in the future. Happy Travels!
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewGreat location for our purpose, clean and nice.
The halls did not have AC so unloading and loading our luggage was a hot and sweaty job.
Thank you for leaving us a review. We are delighted to know that you did enjoy some aspects of the stay. Please accept our sincere apology that some things were not as planned. We are working to make adjustments that will make your next stay even better. 3,000 Hilton points per room will be added to your account for the inconvenience. Happy Travels!
Thank you for leaving us a review. We are delighted to know that you did enjoy some aspects of the stay. Please accept our sincere apology that some things were not as planned. We are working to make adjustments that will make your next sta… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery nice room
Thank you for leaving us a wonderful review. We are delighted that you enjoyed your stay with us. Our hope is that you will stay with us again and get the opportunity to "WOW" you. Happy Travels!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWe loved the comfortable space and view of the water.
N/A
Thank you for leaving us a wonderful review. We are delighted that you enjoyed your stay with us. We look forward to seeing again in the future. Happy Travels!
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified review- *Excellent Breakfast*: The breakfast options were great, and the quality was satisfying. - *Spacious Rooms*: The rooms were very spacious, clean, and well-equipped with utilities for cooking and entertainment. The beds were big and comfortable, making it ideal for couples and families. - *Amenities*: The bathroom was huge with ample space, a fantastic mirror, and great shower facilities with plenty of hot water. The room also featured shades and blinds for the windows, and the AC worked efficiently. - *Location*: The hotel's location was excellent, with numerous dining and entertainment options nearby, saving time on travel.
- *Front Desk Issues*: Upon arrival, there was a mix-up with my room payment, which was quickly resolved with management. However, the front desk staff could improve their handling of 3rd-party bookings. - *Additional Fees*: There was a $50 per night Holder's fee for bookings made through 3rd-party platforms. - *Pest Issues*: The exterior of the building and pool area had a significant pest problem, with spiders and bugs present throughout. - *Pool Maintenance*: The pool was not well-maintained, with floating dead bugs and spider webs present. The staff seemed to neglect the pool area while keeping the lounge area clean. - *Noise and Parking*: The hotel's proximity to a train track may cause noise disturbances, and while parking was available, it felt cramped at times. Additionally, there were no electric charging spots nearby.
Good Morning Max: Thank you for reaching out to us with your review. We appreciate the wonderful review as we work to make each stay even better. Please accept our sincere apology that you had issues at the front desk and outdoor areas. We are working closely with our pest control to resolve the spiders and bugs. This year seems to be extra buggy in the area. The incidental fee is for all guests and it's a standard practice. The amount will vary based on the location policy. I hope that you will stay with us again. Minus the spiders and bugs. Happy Travels!
Good Morning Max: Thank you for reaching out to us with your review. We appreciate the wonderful review as we work to make each stay even better. Please accept our sincere apology that you had issues at the front desk and outdoor areas. We … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGood
Good
Thank you for leaving us a wonderful review. We look forward to seeing you again in the near future. Happy Travels!
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewFriendly staff and a great breakfast
Thank you for leaving us a review. Our goal is to make your next stay even better. We hope that you will stay with us again in the near future.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewPet friendly Predictable Friendly staff Very nice commons area
Thank you for leaving us a review. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back again. Have a wonderful day!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewLocation
Liked everything about it.
Thank you for leaving us a review. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back again. Have a wonderful day!
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewHad a great experience the moment we walked in feeling welcomed, the room was comforting after long day of travel and accommodating as we asked for a first floor room and that was available. The gym had what we needed and very clean. Would recommend anyone to stay. We also enjoyed the variety of healthy breakfast selection along with messages from the staff that if we needed anything to just reach out by calling or to text, which I thought was a great upgrade. One last thing upon arrival we received a goodie bag for being honors members, which I can say this hotel was the first to ever give us anything! So good job!!!!
The beds were comfortable but a little firm, but did get good sleep. (Just spoiled by our bed at home:). ) wouldn’t have changed anything at the hotel!!
Thank you for leaving us a wonderful review. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back again. Have a wonderful day!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewVery very clean
Thank you for the wonderful review. We are delighted that you enjoyed your stay with us. Our team looks forward to your next visit. Have a wonderful day. Happy Travels!
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified review100% the best and your guys saved my artist LIVE. Specially Mss.Chanel (Receptionist). I forgot my bass guitar and she called me ASAP. I could be recover it and my music life, as well. ♥️♥️♥️♥️♥️♥️⭐️⭐️⭐️⭐️⭐️⭐️
No complain … FOREVER 😎👍
Thanks for your recent stay with us! Chanel is so excited that you mentioned her. We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!