Reviews of Home2 Suites By Hilton St Louis Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1221 Locust Street, Downtown St. Louis, Saint Louis, MO 63103, United States of America
#61 of 80 hotels in Saint Louis
Guests' ChoiceReview Score
Based on 273 hotel reviews
7.1Score breakdown
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Cleanliness
8.0
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Comfort
8.1
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Location
7.5
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Facilities
7.7
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Staff
7.8
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Value for money
7.4
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Reviewed: April 29, 2024
Reginole
United States of America21 Reviews7.0“Not a bad first experience”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 1 night
Just minor issues all things considered which are mentioned above.
We were there for a funeral which just so happened to be the same weekend as a St. Pattys parade AND a volleyball tournament so the breakfast was chaotic as a result....A LOT of people stepping all over each other; but under the circumstances the hotel did what it could to accomodate everyone....our first room had some issues so we were changed to a new room the same night of arrival and that one was better....parking was valet and we never really had to wait very long for our vehicle while we were there so that was good too.
Stayed in March 2024
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Reviewed: April 27, 2024
Latisha
United States of America8 Reviews6.0“Fordable convenient, are you get what you pay for?”- • Leisure trip
- • Solo traveler
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Some of the blinds did not work in my room
The property was OK and safe
Stayed in March 2024
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Reviewed: April 24, 2024
Curtis
United States of America5 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 2 nights
Air ventilation not good in rooms. Need to upgrade elevators
Stayed in April 2024
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Reviewed: April 13, 2024
Heather
United States of America8 Reviews1 helpful vote6.0“Great Location!!!”- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Some of the staff were absolutely not customer service centered people. If you don't like people or care about your customers, why work at the front counter?? She didn't look at her customers, she didn't get off her chair to help people, she acted like having to do her job was the last thing she wanted to do. She was the worst and needs to be repositioned to a back-of-the-house position! However most of the guys working here were friendly and approachable, helping to solve issues immediately! It just sucked having to wait until someone who cared would actually help.
Great location downtown in the middle of everything and close to plenty of food!!!
Stayed in April 2024
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Reviewed: April 9, 2024
Chris
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • Queen Suite with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Front desk staff including DelShannon were excellent!!
Stayed in April 2024
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Reviewed: April 1, 2024
Jeremy
United States of America1 review1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Free parking is listed as an amenity but is only available between the hours of 7 p.m and 8 a.m. at metered parking spots along the street outside the hotel. Staff worked diligently but struggled to keep up with the demand for food and dishes during complimentary breakfast.
Lobby was clean, modern, and inviting. The staff was helpful and very friendly. Our suit was mostly clean and well stocked with necessary items.
Stayed in March 2024
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Reviewed: March 11, 2024
Carlos
United States of America3 Reviews2 helpful votes8.0Very Good- • Business trip
- • Group
- • Queen Studio Suite
- • Stayed 4 nights
I don’t like that they have maid services after the 5th day of your stay. At the end I didn’t mind about it because I usually keep my room clean and they had enough clean towels for all the days I staid. I didn’t like that they do not give you a bottle of water as complementary every day or in my case for my CPAP machine.
In general I enjoyed the hotel. The first floor (lobby) is nice and modern. The elevators are to old and the carpet from the elevators going to the room was dirty. I liked in general the continental breakfast they had.
Stayed in March 2024
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Reviewed: February 21, 2024
Kevin
United States of America1 review8.0“It worked.”- • Business trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Room was TINY. Odd layout, but suited my needs. Staff was very friendly.
Location for the price was good
Stayed in February 2024
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Reviewed: February 1, 2024
Robert
United States of America6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Sort of like those things
Stayed in January 2024
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Reviewed: January 5, 2024
Essence
United States of America1 review1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
The location. There were busted out windows across from the hotel.
Stayed in January 2024
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Reviewed: October 24, 2023
Goldie5912
United States of America12 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The room was clean, but the dishes were all dirty. The countertop was sticky. I put everything in the dishwasher and cleaned off the counter. I also cleaned the shower because the shelves were dirty. It was so busy when I checked in I refused to wait for another room.
Stayed in October 2023
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Reviewed: October 3, 2023
Chris
United States of America1 review1 helpful vote6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
We asked fir shampoo, conditioner and body wash 3 times and never got it. Our tv in the bedroom never worked abd we reported it twice. The manager did take off our valet charges for the inconvenience.
We were able to walk to stadium and good restaurants
Stayed in October 2023
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Reviewed: October 2, 2023
Doug
United States of America12 Reviews7.0“Ok”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
No hot water in shower
Room was beautiful
Stayed in October 2023
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Reviewed: September 18, 2023
Marcia
United States of America1 review8.0“Parking was a bit stressful, but room was quiet and comfortable.”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Parking
Location and quiet room did not hear our neighbors
Stayed in September 2023
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Reviewed: September 14, 2023
Michele
United States of America1 review8.0“Overall the stay was fine”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
ÑA
Ideally located for what we were doing
Stayed in September 2023
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Reviewed: July 31, 2023
Sally
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Roll-In Shower - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Parking .
Breakfast was fine.location good. Staff was super friendly.
Stayed in July 2023
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Reviewed: July 24, 2023
Alexis
United States of America6 Reviews2 helpful votes7.0“Very nice and relaxing”- • Couple
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The key lock was broken so we had to get someone to let us in and out when we want to leave or return which was inconvenient
The room was clean nice price and great location
Stayed in July 2023
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Reviewed: July 18, 2023
Nicole
United States of America14 Reviews1 helpful vote7.0“Hotel was nice I was nervous when reading other comments but luckily we had a good experience over all staff was friendl”- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The bed wasn’t very comfortable and no parking lot
It was close to attractions, friendly staff, clean hotel, and breakfast was included with the stay !
Stayed in July 2023
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Reviewed: July 10, 2023
Melvina
United States of America19 Reviews8 helpful votes7.0“overall it was ok but I would say if I had the choice to go elsewhere I would simply due to the breakfast incident.”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
I expected the room to be cleaner it was very poorly cleaned thank goodness I travel with my own cleaning supplies. Breakfast was also an issue for me they kept running out of things I stood in line waiting too long for refills with several ppl behind me when I asked about a particular item the kitchen worker refused to accommodate us although there were at least 20 ppl waiting to eat.
I liked the set up of the room as well as the lobby and location was excellent.
Stayed in July 2023
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Reviewed: June 26, 2023
Chandra
United States of America6 Reviews3 helpful votes7.0“great room no parking guard smoking weed elevators bad need repairs”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
no parking security guard smoking pot elevators had holes in the middle of each of them safety concern
the room was neat clean energy saver
Stayed in June 2023
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Reviewed: June 15, 2023
Baylea
United States of America1 review8.0“Great stay for a great value.”- • Leisure trip
- • Couple
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
They could have used more valets or more parking.
The quality of room for our price and the staff were very kind. Everything appeared clean too.
Stayed in June 2023
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Reviewed: June 12, 2023
Blair
United States of America1 review6.0Pleasant- • Leisure trip
- • Group
- • Queen Studio Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Room was not turned over once
Right down down
Stayed in June 2023
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Reviewed: May 30, 2023
Josh
United States of America1 review3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 3 nights
- • Submitted from a mobile device
No parking options besides valet.
Comfy and the breakfast was great!
Stayed in May 2023
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Reviewed: May 15, 2023
Heather
United States of America7 Reviews1 helpful vote7.0“I would stay again minus construction”- • Leisure trip
- • Family with young children
- • Queen Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
All the construction
My boyfriend got sick and it was a urgent care located about 4 minutes away which was perfect
Stayed in May 2023
