5350 Pointe West Circle, Sugar Land, TX 77469, United States
#2 of 14 hotels in Sugar Land
Guests' ChoiceBased on 243 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 29 August 2025
Jerald
United StatesBreakfast was horrible
Directly across the street from my Doctors appointment.
Stayed in August 2025
Reviewed: 12 August 2025
Darnell
United StatesAlthough the breakfast was free they didn’t have two things that match. Ex: waffles/no butter or syrup, cereal/no milk, cream and sugar but no coffee. There’s also A LOT of construction right beside the hotel which made it a little confusing entering in.
It was clean and the staff was friendly. It was really homey and comfortable I would stay again.
Stayed in August 2025
Reviewed: 3 July 2025
Jennifer
United StatesThe refrigerator didn't cool as well as it should. The handle was about to fall off the bathroom door. The pillows were horrible. Soft and flat as can be, even when doubling up on them.
Love the price, location and size of the room. We always try to pick a Home2 Suites if possible in the location we are staying. They are very comfortable when you have to be away from home.
Stayed in June 2025
Reviewed: 5 June 2025
Joyce
United StatesThe bathroom/shower was not totally clean. No vent in the bathroom. Very stuffy hallways and elevators.
The location was convenient to activities we attended. The room was spacious. Beds and pillows were comfortable. The kitchen was convenient, though we did very little/no cooking. In room coffee was good. Breakfast was very adequate. Friendly staff.
Stayed in June 2025
Reviewed: 13 May 2025
Zaid
United StatesI wish the pool was temperature controlled! The weather outside was warm but because there was no sun the water was cold.
The room was clean and spacious, with lots of cabinets and countertops to store your stuff. The kitchenette was great! Dishes, glasses and utensils were all there. We enjoyed the breakfast, it had a decent selection and the employee working in the kitchen was very nice and accommodating to our dietary restrictions.
Stayed in May 2025
Reviewed: 27 January 2025
Lkb
United StatesThe carpet needs cleaning, and the hot water was slow
Huge room with many nice features such as a full fridge, an equipped kitchen with dishwasher, loads of drawer space, a desk, comfortable beds, black out shades, big windows, and a nice sofa. The staff was delightfully friendly and the property is quite nice. Breakfast was a real plus. I’d stay here again.
Stayed in January 2025
Reviewed: 11 December 2024
Rachel
New ZealandNot enough towels for the 4 people in our room
Room was spacious and clean
Stayed in December 2024
Reviewed: 1 December 2024
Heather
United StatesThe A/C was leaking so the floor was wet. We told the staff and they were supposed to bring stuff to us and never did. Maybe they forgot because it was Thanksgiving. Also did not have sugar syrup and breakfast was the same every day
The room was very spacious.
Stayed in November 2024
Reviewed: 1 September 2024
Janet
United StatesThe top hinge and door on room 103 is damaged causing the door to sag and very hard to open.
Went well.
Stayed in August 2024
Reviewed: 27 August 2024
Hania
QatarI think they should manage it better and listen to the needs of their customer.
I like that its quite secure and very accessible.
Stayed in July 2024
Reviewed: 18 July 2024
Stefan
GermanyStill same old crappie AC window units which make tons of noise. Not sure why that’s still allowed in newer buildings. (Obviously nothing the staff can influence)
Good location for us visiting family nearby. Very friendly staff. Helpful dividing curtain between bed and sleeper couch. That‘s simple and nice when traveling with kids. Breakfast was okay. Nothing special but have seen worse in US hotels.
Stayed in July 2024
Reviewed: 30 June 2024
Mike
United StatesFridge in room was not cooling, shower gel receptacle was empty...sad to say did not realize until in shower, had to use shampoo to bathe.🤨
Overall nice facilities, spacious well furnished rooms, great staff.
Stayed in June 2024
Reviewed: 16 June 2024
Mil
NetherlandsNothing, breakfast is always the same.
I was there for work stayed 2 weeks and all was fine. Spacious room, parking available, great location et friendly staff. Special mention to Rohet who care about guests and always smiling, friendly and asking and willing to help guests whenever needed. Thanks a lot and keep it up.
Stayed in June 2024
Reviewed: 10 February 2024
Chlese
United StatesOur room was not fully clean, the sink was disgusting and there were stains in the bathroom.
The room was really spacious and the breakfast was delicious.
Stayed in January 2024
Reviewed: 13 January 2024
Maria
United KingdomThey weren’t ready for breakfast. Waffle mix was off. Forks not readily available. People were lining up.
Very friendly staff
Stayed in October 2023
Reviewed: 10 January 2024
Neelam
United Arab EmiratesBathroom doors remain open if bathroom not in use and house keeping needs improvement
the location
Stayed in January 2024
Reviewed: 8 January 2024
Andrea
United StatesBreakfast was poor and the hot meal bowl was slowly put out, so many guests never even knew it was served.
Maybeline was super helpful and prompt to find us one more room to our group. She had a smile on her face all the time even though it was a late check in.
Stayed in January 2024
Reviewed: 6 January 2024
Jerry
United Statesthe bed only had 2 pillows and they were very thin and flat also linens on the bed were missing. we had a king bed. not comfortable at all
all but the linens on the bed or lack of pillows the staff was great, the lobby was nice
Stayed in December 2023
Reviewed: 2 January 2024
Nycee
United StatesMy only complaint for the stay was the bed. That bed was so uncomfortable. I could not sleep on it, and neither could my husband. My adult children also had a hard time sleeping comfortably on their beds. I had to nap on the couch just to get some rest.
This property exceeded our expectations. It was the perfect choice for the extended stay over the holidays. The room was very spacious, lots of seating options, plenty of storage for our personal items. The kitchen area was more than adequate, but the best part of it was the large refrigerator. We didn't have to eat take out the whole stay, we could buy actual groceries and store them with no issues. The bathroom was clean and spacious, too. The free breakfast was good, not many choices, but enough to sustain you and satisfy. The staff was friendly and helpful, and no one bother you unless you needed something cleaned or replaced.
Stayed in December 2023
Reviewed: 23 December 2023
Sterling
United StatesAll was good & fair I suppose
Breakfast normal, nothing special low variety of choices. Thankful to god got the access
Stayed in December 2023
Reviewed: 12 December 2023
Kaitlyn
United StatesNothing really
Clean and conveniently located to Smart Financial Center
Stayed in December 2023
Reviewed: 29 November 2023
Zaman
GrenadaThe wifi wasnt able to connect. The receptionist used some hotel code to connect it for us. There was no soap in the washrooms. We hadto ask for soap shampoo and conditioner. the receptionist was pretty much running a one man show. helping connect wifi. bringing soap and she had all soaps and conditioners in her drawer. There was no stove even though there was a full kitchenette. When we inquired they said the hot plate would cost like a 150 dollars per night and so we thought better not to use it.
The best thing was the space in the room. The cleanliness was also the best. The recptionist was nice on our arrival.
Stayed in November 2023
Reviewed: 20 November 2023
Anon
United StatesTV cut out constantly (frequently) and bath door wouldn't stay closed.
Quiet, clean, breakfast was nice.
Stayed in November 2023
Reviewed: 14 November 2023
Tamara
United StatesThe service, location
Stayed in November 2023
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