Reviews of Home2 Suites By Hilton Sugar Land Rosenberg 3 stars
5350 Pointe West Circle, Sugar Land, TX 77469, United States
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewDirectly across the street from my Doctors appointment.
Breakfast was horrible
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWe would of liked to have gotten more towels, soaps, conditioners without having to call and ask for them since it was 6 of us.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe staff was very nice and helpful and the room was large. We were able to use the kitchen area for lunch and dinner.
There is a lot of construction going on and it made it a little difficult to get into the parking lot, especially at night. Also, the room had a smell, but we got used to it. But it smelled possibly of old cigarettes.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was clean and the staff was friendly. It was really homey and comfortable I would stay again.
Although the breakfast was free they didn’t have two things that match. Ex: waffles/no butter or syrup, cereal/no milk, cream and sugar but no coffee. There’s also A LOT of construction right beside the hotel which made it a little confusing entering in.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewAll relatively new and good suite set up with kitchenette
Staff was not helpful on check-in, breakfast was not well stocked and they ran people out the minute after 0900
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewLocation
Dirty. When we arrived there was urine all over the toilet seat and floor.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewRooms were clean and updated. A/C worked amazing 👏
Nothing
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in April 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe hotel is ok. But, for those who want an invoice from this hotel, it's not worth it. We've tried every way to request the invoice, as it was a trip paid for with a company card, and they still haven't even responded. The hotel indicated it was Booking's responsibility, and Booking (which is true) indicates it's the hotel's responsibility. Anyway...
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLove the price, location and size of the room. We always try to pick a Home2 Suites if possible in the location we are staying. They are very comfortable when you have to be away from home.
The refrigerator didn't cool as well as it should. The handle was about to fall off the bathroom door. The pillows were horrible. Soft and flat as can be, even when doubling up on them.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewHospitality! Amazing staff, very helpful and understanding of our situation. Very calm environment.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewBig room and more comfortable
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe location was convenient to activities we attended. The room was spacious. Beds and pillows were comfortable. The kitchen was convenient, though we did very little/no cooking. In room coffee was good. Breakfast was very adequate. Friendly staff.
The bathroom/shower was not totally clean. No vent in the bathroom. Very stuffy hallways and elevators.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe price and room very spacious.
The roads are horrible trying to get into. The floors in room dirty. Better selection of breakfast and they ran out of eggs.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewThe staff were particularly friendly and helpful
The breakfast selection could have been better there were no eggs