Reviews of Home2 Suites Long Island City/Manhattan View 3 stars

Home2Suites truly is 'home away from home' ! It has a pivotal location, proximal to Queens Plaza North (E-line) and the 39 Avenue (N, W lines) stations. Thus there is an excellent connectivity with Manhattan, the Business District, and of course the world-famous Time Square with its iconic non-stop "action" ! From some rooms, one is still able to catch substantial Manhattan view, esp. the gracious Empire State Building inclusive--- and the Ed Koch Queensboro bridge; despite lots of intervening buildings having come up recently ! The Staff at the Hotel is caring, helpful, giving important pointers on the neighborhood, modest, and cooperative. Mention must be made of Mr. Enzo and ALL his colleagues. They trouble-shoot your problems, assuring you of a comfortable and an impediment-free stay. The room is spectacular---spacious, has a large bed, kitchen, a large fridge, a huge microwave, a dish-washer, various utensils, a Kitchen roll, and a variety of hot beverage-mixes. The bath-room is clean, with lots of linen available. There are eateries, restaurants, convenience stores, clean, well-maintained public Laundromats on the Crescent Street, the famous Pizza joint on the 40th Avenue...Raj's Kitchen for Indian food...a lot to choose from even for a staunch vegetarian like me ! The Continental breakfast has a diverse set of choices. It is well-arranges, timely, and sumptuous and energetic, for the day to start with. Housekeeping staff is not grim, but greets you and is always helpful ! To sum up, Home2Suites is an exquisite hotel ! There is a cherry on the top---the moment you enter room, a welcome message flashes on the TV ! Home2 cares. Home2Suites---Please keep up the Good Work !!!

Everything is OK---just one suggestion: please keep some vegetarian options in the superb breakfast served !

Property is excellent and very near to subway as well. Staff is very helpful.

None

Rooms are excellent. Good service and excellent house keeping. Allowed early check-in at 11 am for one of our rooms. They also allowed us to eat our food in the breakfast area while we waited. Breakfast is overall good. Great location 3 min from Subway station. Staff received delivered food and set them aside labeled. Sink was clogged in kitchen and bathroom which was declogged promptly. We misplaced the room keys inside the room and the manager generated a new key for us at no extra cost. Finally we did not expect the room to have a kitchenette with utensils and dishwasher, fully stocked including paper towels and dish washing liquid. On asking they also gave us additional pans with a portable cooktop at no extra cost.

Breakfast- potato wedges were finished 30 min prior to closing time. Staff would not refill those despite asking. This happened on two mornings.

Very clean and comfortable. Also, a great location that's close to the subway (6 stops from Times Square) and 12 min cab ride to La Guardia. There's a gastropub 1 minute walk from the hotel that has really good food!

Emily was great, but the other staff could've been a little friendlier.

The rooms were large for a hotel so close to the city. Very well appointed. The staff are very friendly. We were given water bottles upon check in. When our kids accidentally locked themselves out of their room, the person on staff at 12am went out of his way to be helpful. And he refused a tip. Very good location, so close to the city and easy access to other locations in Queens.

The mattress was wobbly but not uncomfortable.

Breakfast, value for money, location, kitchenette. The neighbourhood feels pretty safe and the public transport is convenient and close (3 - 10 minutes from the property)

The room lacked some kitchen stuff like tabletop cooker which was listed in the pictures - it’s available upon request. The AC is rather loud and ‘blends in well’ with the rest NY noise.

Location

I booked a room through Booking.com and prepaid it. However, after I checked out, I noticed that the hotel also charged me directly.I contacted them by email on July 9th, and they admitted it was their mistake. They promised I would receive a refund within 3 to 5 business days. As of today (July 14th), I still haven’t received the refund.In addition, I requested that they cover the credit card transaction fees and the exchange rate loss caused by the delay, but they have not responded to this part of my request. This situation is frustrating and disappointing. If this is not resolved promptly, I will take any necessary steps to protect my rights

Property and staff

Not really close to connecting train station as I thought

Large rooms with double and sofa beds. Large TV in the room.

Everything was as per my expectations.

Great location with three metro stops to get to central park. Beds were comfy.

Horrible breakfast, cleaning was every other day, overall cleaning was poor, laundry room was full and the machines had problems

Very nice breakfast. Room was nice, comfortable and clean. Same for the bathroom that works fine. Close from a subway station to the center of manhattan

Just one person of the staff wasn’t nice and helpful but all the other persons working there was very nice. And helpful. When you ask how long the washing machine works, the answer is not “like every washing machine”. Just for you know it is very different depending on the country 😉

simple room with with kitchnette and nice view of city, right near the heart of Astoria where we used to live and has the best Greek Restaurants in the city

The Hotel Staff was kind and very helpful. I liked the kitchenette that we had in our room, full with all the kitchen items you would ever need, and more. I really appreciated the cleanliness of our room. Housekeeping staff do a phenomenal job.

The room was a bit smaller than what I had thought from what was advertised, but other than that, it was a nice hotel, I would stay here again if I'm ever in Long Island City again.

Location excellent, hotel cleanliness great

Breakfast selections not great

Location and cleanliness

Very basic breakfast