Reviews of Home2 Suites Plano Legacy West 3 stars
6300 Tennyson Parkway , Plano, TX 75024, United States

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe room is huge, two queen beds. Great simple kitchen. Great simple breakfast. Very kindly stuff.
Nothing
Thank you for your kind words. We are delighted you enjoyed the spacious room, kitchen, breakfast, and our friendly team. We look forward to welcoming you back.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewLocation. Price. Service. Amenities
Hallway carpets have a smell.
Thank you for your feedback. We are glad to hear you were pleased with our location, pricing, service, and amenities. We also appreciate you bringing the hallway carpet issue to our attention. Please know that we take all guest comments seriously and will address this with our team to ensure a more pleasant experience moving forward. We hope to welcome you back soon.
Thank you for your feedback. We are glad to hear you were pleased with our location, pricing, service, and amenities. We also appreciate you bringing the hallway carpet issue to our attention. Please know that we take all guest comments ser… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe room. I had the king suite.
Thank you for staying with us. We are glad you enjoyed the King Suite and hope to welcome you back soon.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClose proximity to where I needed to beat. The room size and kitchenette, the amenities that is included. The staff at this location were very friendly and helpful!!
From this past visit, none.
Thank you for the great feedback. We are so glad our property was a convenient and comfortable choice for your stay in the Plano and Frisco area. It means a lot that you highlighted our amenities and our team’s service. We hope to welcome you back soon.
Thank you for the great feedback. We are so glad our property was a convenient and comfortable choice for your stay in the Plano and Frisco area. It means a lot that you highlighted our amenities and our team’s service. We hope to welcome y… Show more
Reviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewHow convenient it was to locations
Building does not seem old at all. Some of the sheets were dirty. Luckily we brought our own. Areas needed some cleaning and wear and tear in a lot of areas.
Thank you for sharing your feedback. We are glad to hear you found our location convenient and the building in good condition. However, we sincerely apologize for the cleanliness concerns you experienced. This does not reflect our standards, and we will address these issues with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.
Thank you for sharing your feedback. We are glad to hear you found our location convenient and the building in good condition. However, we sincerely apologize for the cleanliness concerns you experienced. This does not reflect our standards… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewIt was very new and clean and appointed very, very well. The staff were above and beyond in their hospitality.
The hot breakfast food
Thank you for your kind words. We are glad to hear you enjoyed our clean and well-appointed accommodations, as well as the exceptional hospitality from our team. We also appreciate your feedback regarding the hot breakfast food. We hope to welcome you back again soon.
Thank you for your kind words. We are glad to hear you enjoyed our clean and well-appointed accommodations, as well as the exceptional hospitality from our team. We also appreciate your feedback regarding the hot breakfast food. We hope to … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 March 2025 · Stayed in February 2025
Verified reviewStaff are very friendly and welcoming
Breakfast Menu
Thank you for your kind words! We are happy to hear that our staff made you feel welcomed. We will also take note of your feedback regarding the breakfast menu. We hope to see you again soon!
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 December 2024 · Stayed in October 2024
Verified reviewClean and great location
Nothing
Thank you for sharing your feedback! We’re so glad to hear that you had a quick but comfortable stay and found our location convenient. It’s great to know you enjoyed our cleanliness and our delicious breakfast. We hope to welcome you back for another enjoyable stay in the future!
Thank you for sharing your feedback! We’re so glad to hear that you had a quick but comfortable stay and found our location convenient. It’s great to know you enjoyed our cleanliness and our delicious breakfast. We hope to welcome you back … Show more
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewThe property and our room were very nice. Pleasant front desk personnel.
The breakfast was terrible! The "hot" selections were cold. The remaining items were OK.
Thank you for sharing your feedback. We’re glad to hear that the property and your suite met your needs during your visit, and we appreciate your kind words about our hospitality. However, we sincerely apologize for the issues you encountered with breakfast. We strive to provide a quality breakfast experience for all of our guests, and we regret that the "hot" selections were not up to standard during your stay. Your feedback is important, and we will be sure to review and address this with our team to improve the breakfast offerings. We appreciate your input and hope to have the opportunity to welcome you back soon for an even better experience.
Thank you for sharing your feedback. We’re glad to hear that the property and your suite met your needs during your visit, and we appreciate your kind words about our hospitality. However, we sincerely apologize for the issues you encounter… Show more
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewThe hotel was very nice and I liked having a kitchen plus a full size refrigerator and the office staff was very friendly and helpful.
There was alot of unsupervised young teens running through the hallway throwing footballs and playing hockey in the hallway. They would do it throughout the day about 6-7 of them being really loud and even slamming into doors and shaking things in the room because of the vibration from them running and playing hockey with actual hockey sticks. And both nights while I was sleeping I got woken up to them running and screaming down the hallway. I understand kids will be kids but there was no adult supervison and a hotel is not a hockey arena it is a place to stay and for alot of people just a place to get some rest. Overall the room was great but I did not get the sleep I had hoped to of gotten.
Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the amenities in your suite and that our staff was so friendly and helpful. We sincerely apologize for the disturbance caused by the unsupervised teens in the hallways. We understand how important a restful environment is, and we’re disappointed that this affected your stay. Your feedback is invaluable, and we will be addressing this issue with our team to ensure a more peaceful experience for all our guests in the future. Thank you again for your feedback, and we hope to welcome you back for a more restful stay!
Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the amenities in your suite and that our staff was so friendly and helpful. We sincerely apologize for the disturbance caused by the uns… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewVery nice and clean Very roomy rooms Breakfast was delicious
Nothing really near it except Panera Bread and a 7-11
Thank you for your wonderful feedback. We are pleased to see that you enjoyed a clean and comfortable stay in our spacious suites , our delicious breakfast, and that our staff was so great! We look forward to welcoming you back again soon.
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewVery clean, great view, spacious room, full sized fridge/freezer and microwave, dishes and cutlery, dishwasher, coffee/coffee maker, friendly attentive staff, delicious hot breakfast, handheld shower, dual flushing toilet, free wifi, nice toiletries, easy check in/check out, generous pet policy.
Nothing!
Thank you for your kind review. We are delighted to see that you enjoyed a fantastic stay and that our accommodations and amenities met your needs! Our team takes great pride in providing warm and welcoming hospitality to all our guests. Thank you for choosing the Home2 Suites Plano Legacy West, and we look forward to welcoming you back for another memorable experience.
Thank you for your kind review. We are delighted to see that you enjoyed a fantastic stay and that our accommodations and amenities met your needs! Our team takes great pride in providing warm and welcoming hospitality to all our guests. Th… Show more