Reviews of Homegate Inn & Suites West Memphis 2 stars
1301 Ingram Boulevard Extended, West Memphis, AR 72301, United States
#5 of 16 hotels in West Memphis
Guests' ChoiceReview score
Based on 356 hotel reviews
8.2Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.5
-
Facilities
8.3
-
Staff
9.0
-
Value for money
8.7
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Free WiFi
8.0
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Reviewed: 18 August 2025
Alan
New Zealand27 reviews1 helpful vote8.0“Good and I’d stay again”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
There was a water problem out with the property’s control. The management were very good about it.
Nice room, carpeted, clean, big
Stayed in August 2025
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Reviewed: 18 August 2025
Dianna
United States6 reviews8.0“Better than it appears.”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Although in an area I initially was concerned about, the room was very clean and safe. I am familiar with West Memphis AR. I wasn't concerned about the area, the check in process was very safe and my room was in a well lighted area. The beds were very clean and comfortable. Good water pressure for shower.
Stayed in August 2025
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Reviewed: 8 July 2025
Charles
United States3 reviews9.0“It was clean and comfortable”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
No breakfast
Clean parking lot and clean room with courteous staff
Stayed in July 2025
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Reviewed: 6 July 2025
R
United States13 reviews9.0“Great place to stay, safe location very clean rooms and no people hanging around at night”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
There was literally nothing wrong with room, the only I can say bad about it was very minor and that was the toilet seat would stay up when I went to urinate but that was it ⭐️⭐️⭐️⭐️⭐️
It was the complete opposite of that HORRIBLE Motel 6 I stayed the night b4. It smelled good, everything was clean and it was a smoking room that didn’t smell like smoke. I loved it and will stay there the next I’m in Memphis
Stayed in July 2025
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Reviewed: 3 July 2025
Christopher
United States3 reviews7.0Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
They're almost nice and clean
Nice people. Nice room
Stayed in June 2025
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Reviewed: 5 May 2025
Teresa
United States5 reviews1 helpful vote9.0“Unexpectedly good stay. I highly recommend for price and cleanliness”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
The only improvement would have been an elevator, but luckily, it was only 2 stories!
The room was very clean and tastefully decorated. Everything seem updated, such as the carpet, bed linens, refrigerator, and air conditioning unit. We had a top floor and experienced a quiet night of rest. I had never stayed at a Homegate before, but it had a better rating than many of the big name hotel chains. I will definitely keep this property in mind for our next trip in that direction.
Stayed in May 2025
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Reviewed: 28 April 2025
Johnson
United States2 reviews7.0Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything was good
Stayed in April 2025
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Reviewed: 28 March 2025
Nichols
United States1 review9.0“Affordable stay would stay again”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Clean rooms with nice staff
Stayed in March 2025
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Reviewed: 26 March 2025
Carolina
United States32 reviews1 helpful vote9.0“Very nice and comfortable room”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Very nice and comfortable room.. Friendly and helpful staff
Stayed in January 2025
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Reviewed: 17 March 2025
Chandra
United States3 reviews8.0“Nice quiet stay”- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
My tv only worked on one channel.
Price, location
Stayed in March 2025
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Reviewed: 12 January 2025
Jo
United States30 reviews2 helpful votes9.0“We would stay here again do to the low price and the cleanliness of the property.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
It was very cold outside the night we stayed there. The wall furnace couldn’t begin to keep up. We called the front desk and the man immediately offered and brought up to us a space heater. It made a lot of difference in our comfort.
Lots of nice touches like nice sheets, blanket, bedspread, shower curtain. Very large room, very attentive manager. It was very quiet.
Stayed in January 2025
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Reviewed: 2 January 2025
Melissa
United States1 review9.0“Great experience!!!!!”- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
It was clean and got it for a good rate.
Stayed in January 2025
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Reviewed: 4 December 2024
Molly
United States6 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
well stocked. Had everything we needed. not fancy, but clean
Stayed in November 2024
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Reviewed: 15 November 2024
Robinson
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 4 nights
- • Submitted via mobile
Is some type of breakfast or pastry
Location
Stayed in November 2024
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Reviewed: 11 November 2024
Antoinette
United States1 review8.0“Overall great. Would stay again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
I didn't eat breakfast
Stayed in November 2024
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Reviewed: 9 November 2024
Ivan
United States20 reviews7 helpful votes9.0“Complicated to get there, but very nice place once you find it!!!”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
We had a terrible time finding the motel. It took us around forty minutes of driving around, calling the motel, stopping at different places asking for directions trying to get there. The one way roads in the vicinity really complicated finding the motel. Better, more detailed directions ahead of the trip there would definitely have helped!
We had asked for a first floor room and we did receive it!!! Location, grounds, room, were all very good. We slept well and would definitely consider going back to this motel.
Stayed in September 2024
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Reviewed: 23 October 2024
Margaret
United States12 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
One more chair in the room.
Some difficulty getting to hotel. GPS took us in several circles. Streets not marked with names. Once we arrived all was great
Stayed in October 2024
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Reviewed: 8 October 2024
Nayab
Canada16 reviews4 helpful votes8.0“Very Very good value for money, budget friendly. Questionable area.”- • With a pet
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
West Memphis is technically in Arkansas which was a surprise but no major issue. However West Memphis is not the best/safest area, be mindful of leaving valuable in car/walking alone at night. Hotel area felt safe if you mind your own business you will be fine. Room was clearly outdated with old furniture. Carpet was a bit sticky. If you are driving in, i recommend bringing some of your own linen and slippers.
Access to parking right in front of room. Room was also double in size from our expectations which was lovely! Location was close to restaurants but in an industrial area. Even though west memphis is known to be a rougher area, we were only 10 mins away from downtown memphis and midtown. Traveled with a service dog and was given no issues. Lots of green grass around the room/hotel. Very good value for money and budget. Best in memphis area for this price point.
Stayed in September 2024
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Reviewed: 7 October 2024
Linda
United States3 reviews9.0“It was a good price for traveling thru the area”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
Air conditioner wasn’t working well, felt very humid like a water cooler unit feels.
Location and price
Stayed in October 2024
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Reviewed: 1 October 2024
Andisheh
United States1 review9.0“It’s worhiness for my regular trip to Memphis”- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
The night lamp for sleeping isn’t available.
Cleaning Location
Stayed in September 2024
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Reviewed: 2 September 2024
Danny
United States6 reviews8.0“Great Deal”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted via mobile
No usb port is only thing I missed
Price & Location
Stayed in September 2024
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Reviewed: 14 August 2024
Àngel
Spain60 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
The situation is far away.
Good option to visit Memphis and save money
Stayed in August 2024
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Reviewed: 7 August 2024
Caitlin
United States8 reviews7.0“Clean, but moist!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Lobby is under construction, no breakfast. And the room was cold, but they need a dehumidifier badly. The sheets were clean, but moist. Condensation on our laptops…
Fast easy checkin. Smelled Clean.
Stayed in July 2024
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Reviewed: 4 August 2024
Tamara
Australia4 reviews7.0Good- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
No elevator so had to carry bags up a flight of stairs
Room was clean and Comfortable
Stayed in August 2024
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