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  5. Reviews of HomeTowne Studios by Red Roof Lancaster

Reviews of HomeTowne Studios by Red Roof Lancaster This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2307 Lincoln Highway East, Building B, Lancaster, PA 17602, United States

#6 of 6 B&Bs and inns in Lancaster

Guests' Choice

Review Score

Based on 62 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.3

  • Location

    8.2

  • Facilities

    6.2

  • Staff

    6.7

  • Value for money

    6.4

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 2, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The area it was located in. The pool and that they gave us a 1st Floor.

    The beds were extremely small for two people. They only give you two towels and we had four people. I did ask the lady working and walking around for two more towels. I said I had four people and it was on the registration. She said she would go check, and she never came back and she never brought me my towels. I don’t understand why you get two towels in every room very stingy if you ask me.. the area was absolutely perfect!

    Stayed in September 2025

  • Reviewed: August 10, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not given enough towels, also the towels were old and rough, no blankets. Also rooms need to be cleaned better

    Stayed in July 2025

  • Reviewed: July 27, 2025

    5.0
    Fair
    • Family with young children
    • Studio with One King Bed First Floor Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too small room

    Need to add breakfast

    Stayed in July 2025

  • Reviewed: July 25, 2025

    6.0
    Good food and drinks is the key.
    • Leisure trip
    • Travelers with friends
    • Studio with Two Double Beds Disability Access Roll-In Shower Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was uncomfortable. Pillows were too thin. Had to roll them into a ball to sleep.

    Location to good food 😋

    Stayed in July 2025

  • Reviewed: June 9, 2025

    5.0
    Smokey and loud.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 9 nights

    Cigarette and pot smoke everywhere on property. Had to change rooms because of the smoke odor. Suppose to be smoke free hotel. NOT SO!

    Location. Near restaurants and Dutch Wonderland.

    Stayed in June 2025

  • Reviewed: June 4, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with One King Bed First Floor Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Better cleaning needed

    Stayed in May 2025

  • Reviewed: April 23, 2025

    7.0
    It was clean, it was fairly loud all the night as some guests were up all night but overall fine
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night

    On calling the hotel to double check the reservation, I asked if there was a continental breakfast provided or if there were restaurants close by that offered breakfast, I was told that the hotel had a continental breakfast but that there were also restaurants close by if we chose to go to them. There was not a continental breakfast on our arrival they had used a sharpie and scratched out the words on the brochure stating same.

    The facility was clean

    Stayed in April 2025

  • Reviewed: November 11, 2024

    7.0
    My stay was good because my company was great
    • Leisure trip
    • Couple
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's a question ❓ Do they serve breakfast? Good

    Staff, room, comfort & area.

    Stayed in November 2024

  • Reviewed: June 24, 2024

    5.0
    Lower your expectations
    • Business trip
    • Solo traveler
    • Studio with Two Double Beds Disability Access Roll-In Shower Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My feet were black walking around the room. Don't do it barefoot. Towels were small and scratchy. Pillows need a good airing. Pool wasn't working with the weather in the high 90s. Overall, disappointing. Will be looking at other options next time

    Stayed in June 2024

  • Reviewed: July 20, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Booked 3 rooms for 2 nights. Two rooms had young children and austic childten. 2nd night, fire alarm malfunctioned and kept going off for over an hour. The kids were freaking out and the parents left. So, i checked two rooms out.l

    Staff was friendly.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with One King Bed First Floor Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was slower than usual, but I could still take stairs. No big deal.

    LOCATION, Hardwood floors, Pet friendly. staff friendly. I feel safe here, too. Plenty of Parking.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    3.0
    It was the cheapest place for good reason, fine for what it was but it could have been a lot better.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 2 nights

    Unfriendly staff, constant smell of cigarette smoke coming through the AC from the people on the balconies below, asked for 2 towels to replace the 2 that we used so we could go to the pool, staff never gave them. Pool was ok but smokers above the chairs kept ashing on the pool chairs and there were holes burned in all of them.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    1.0
    I did not stay. The comforter on my bed had stains on it. When I pulled the covers back, there were several stands of ha
    • Leisure trip
    • Solo traveler
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Looked shabby, entrance was dark and dreary

    Nothing. I picked it bc it was close to sight and sound theatre

    Stayed in June 2025

  • Reviewed: June 7, 2025

    10
    It was a great stay . Very clean excellent staff.
    • Leisure trip
    • Group
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator seemed a little out dated.

    I like the location. I like the fact that it was right next to a few restaurants and the hotel itself was very clean .

    Stayed in May 2025

  • Reviewed: June 2, 2025

    1.0
    Don't ever stay here.
    • Leisure trip
    • Family with young children
    • Studio with Two Double Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was ignorant disrespectful, and they're definitely not pet friendly. I had a service pet and they threw a fat about it and tried to charge me extra for a service dog it is not hand handicap accessible it has one little ramp in the back of the building and a few parking out front and an elevator the staff was totally disrespectful. They don't let you stay in that handicapped spot out front to make you move to the back or to another spot. They also asked for a $100 cash deposit. When you arrive, the swimming pool is not handicap. Accessible, the ramp in the back is not built right? It is literally crooked. And unsafe. Every time I would push my son on it, he would feel like he was going to fall out sideways. Or head first if you do not have the documents they tried to tell me for my son. Serviced, Doug that they were gonna doing to charge me $15 extra a day and by state regulations. I have been told I was not ever forced to show them. And everywhere you go on the property, it smells like marijuana. And there is residents here that stay here, just not for a vacation. But as a home that fight twenty 24/7 the staff do not even want to give us extra pillows. They did not come in and clean the room. The whole time we were here, we're empty trash. They did not. Want to even give us extra pillows? That gave us one extra pillow. The pillows were flat as shit. They only gave us 2 hand tails to dry off with No extra towels after that for 3 guess and we were here from thursday until a Monday, which is today and it sucked I will never recommend or stay here ever. Again

    The location was great. You have outlet malls, tons of restaurants to eat at close by.

    Stayed in June 2025

  • Reviewed: May 19, 2025

    1.0
    Would not stay there again unless they had a better staff and cleaner rooms
    • Business trip
    • Couple
    • Studio with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The lady at the front was very rude to me and my son!! My son stayed very polite yet she yelled at him for asking a simple question

    Only the location

    Stayed in May 2025

  • Reviewed: May 5, 2025

    10
    Great value at reasonable price.
    • Business trip
    • Travelers with friends
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner fan was a bit loud.

    I liked the full size fridge, modern sink, cleanliness, convenient location. Great price.

    Stayed in April 2025

  • Reviewed: April 30, 2025

    2.0
    I’d rather stay in my car.
    • Leisure trip
    • Couple
    • Studio with One King Bed Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, sketchy people everywhere, loud smoking people standing outside of our room door that had a broken safety lock, rude people at the check-in, dirty and wore out facilities, unreasonable pricing, when I got out of my vehicle in the parking lot, a guy walking his dog back to his room said make sure you lock your car up! I’ve paid less for much more, would not recommend,would not stay again.

    The location

    Stayed in April 2025

  • Reviewed: April 28, 2025

    3.0
    Terrible, poor service, I will never stay in another Red Roof property anywhere.
    • Leisure trip
    • Solo traveler
    • Studio with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel advertises a kitchen in your room. They don’t give you ANYTHING for that kitchen’s use without paying a fee for a “kitchen set-up”. Not even a cup to heat water. The lobby coffee was only available part time & was cold. The styrofoam cups from lobby MELTED in room microwave. The fitness room was closed; electrical problem. The front desk staff argued with me when I asked to get something to heat up water in room. And, the snack vending machine took my money but dispensed nothing! There is a weird smell in The hotel, too.

    Clean. That’s really the only positive.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    9.0
    Comfy
    • Leisure trip
    • Couple
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not as clean as last time but still a comfortable overnight stay

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Comfortable for the night .
    • Leisure trip
    • Couple
    • Studio with One King Bed First Floor Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cash refundable deposit was not my favorite but it is given back in the am! So no loss bring cash!

    Stayed in February 2025

  • Reviewed: March 27, 2025

    3.0
    Won’t be back.
    • Leisure trip
    • Couple
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They had a cash deposit policy that was not advertised until on property.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    2.0
    Horrible
    • Leisure trip
    • Couple
    • Studio with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty bathroom was filthy, room had dust all over it housekeeping walked in the room at 9am without knocking and check out wasn’t til 11a.

    Location

    Stayed in March 2025

  • Reviewed: January 4, 2025

    3.0
    I will never stay with your hotel chain again .
    • Family with young children
    • Studio with Two Double Beds First Floor Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk attendant was not helpful nor was the customer service line once I called in . Also the supervisor or manger was rude and told me I was not getting a refund because I held up a room she could have used.

    It was convenient and close .

    Stayed in December 2024

Showing 1 - 25

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