12005 Harbor Boulevard, Garden Grove, Anaheim, CA 92840, United States of America
#112 of 156 hotels in Anaheim
Guests' ChoiceBased on 842 hotel reviews
7.2Cleanliness
7.3
Comfort
7.3
Location
8.3
Facilities
7.2
Staff
8.1
Value for money
7.3
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Juan
United States of AmericaNice people that only comment it’s that when I call to see if I can change the credit card on file so they can do the payment the guy was like normally we don’t do that over the phone
The room it wasn’t clean like it looks in the picture for sure ,they put us all the way in the buck a lot of walking specifically with kids and bags , the bed it makes noise when you move they need to replace it or something, I told in the front office they said they can put something on tap of the bed ,and I ask if I can stay another night they said I have to call booking again!!
Stayed in May 2024
Reviewed: April 27, 2024
Frida
New ZealandNo restaurants on site for us to have a meal in house
Easy location Central to shops and Disneyland etc Friendly staff who checked us in and helped us throughout the process
Stayed in April 2024
Reviewed: April 25, 2024
Yasmin
United States of Americarequested a king bedroom and ended up with a double queen bed
Stayed in April 2024
Reviewed: April 14, 2024
Porisha
United States of AmericaHousekeeping and had to keep asking for more towels. They only gave us 2 but we had 3 people in the room.
Clean
Stayed in April 2024
Reviewed: April 6, 2024
Christine
United States of AmericaA little outdated
Location
Stayed in March 2024
Reviewed: April 1, 2024
Hillard
United States of AmericaIt was a bus in the room
I like it better
Stayed in March 2024
Reviewed: March 31, 2024
Proctor
United States of AmericaThe room was mostly clean, but not the cleanest.
The breakfast was good and the staff was friendly.
Stayed in March 2024
Reviewed: March 12, 2024
Kimberly
United States of AmericaThings in our room were broken. The kitchen sink was clogged before we used it. Mold in the bathroom and wall moldings were missing in some areas. Had to call a lot for bathroom accessories because there were not enough furnished in our room. Windows had no screens so we could not open the windows. Carpet was really ran down and dirty.
Staff was nice. It was close to amenities.
Stayed in December 2023
Reviewed: March 5, 2024
Rafael
United States of AmericaThe beds could be bigger
The location.
Stayed in February 2024
Reviewed: February 29, 2024
Hayley
New ZealandSome of the staff were helpful and some weren't as helpful.
Stayed in February 2024
Reviewed: February 26, 2024
Srinivas
United States of AmericaBathroom were old
Room space was good
Stayed in February 2024
Reviewed: February 23, 2024
Leonie
New ZealandSpa pool n the bed😜👍🏼
Stayed in February 2024
Reviewed: February 21, 2024
Diana
United States of AmericaSofa bed mattress wires very hard and uncomfortable, they need to be replaced or come with a mattress egg crate topper.
I really liked the set up of having a kitchen and microwave, stove and a good size fridge.
Stayed in February 2024
Reviewed: February 18, 2024
Chrisba
United KingdomRooms very dated, stained and torn furnishings. Housekeeping only every other day ( they call it refresh, bins emptied/ towels changed) but even then not done. We had to ask everytime.
Lobby area bright, clean and welcoming. Staff were all really good
Stayed in February 2024
Reviewed: February 12, 2024
Michael
United KingdomThe hotel looks and feels tired, in need of some maintenance.
The room was large enough and reasonably comfortable, although it look tired, needs some maintenance. This didn't spoil our stay. Breakfast was good, although limited in choice. Staff were excellent, friendly and helpful.
Stayed in January 2024
Reviewed: February 12, 2024
Khamphone
United States of AmericaThe bed was old, flat and hard. The pillows were old. The blankets were thin. The room we stayed in was a bit outdated and looked like they weren’t throughly cleaned
I like to the parking spaces, the check in and out is fast, the kitchenette and fridge was very useful
Stayed in February 2024
Reviewed: February 12, 2024
Shannon
United States of AmericaRoom was dirty. TV was broken. We were only given 1 hand towel and 1 wash cloth for multiple people. We asked for more from the staff and we’re provided some, but the cleaning staff took the “extras” and left us one of each, daily.
Staff are kind and helpful.
Stayed in February 2024
Reviewed: February 11, 2024
Noi
VietnamParking fee is extremely high!
Stayed in February 2024
Reviewed: February 10, 2024
Nicole
United States of AmericaWe have stayed at this hotel many times, but were very disappointed this time. I also had a friend come with us and recommended she stay at the same hotel, but was embarrassed when we arrived. Most of the laundry units are not working, and I believe they are the same ones that were broken on our last visit, so maybe they are just choosing not to fix them. I had to clean our room when we arrived, because it was visibly dirty, floors cabinets, dishes,etc. Our dishwasher was broken, so I had to go through and rewash all the dishes when we arrived. When we asked for towels etc that they forgot to replace after cleaning, we had to keep calling and eventually had to go to the desk because nobody ever came.
Stayed in January 2024
Reviewed: February 6, 2024
Rae
United States of AmericaPerfect location
Stayed in January 2024
Reviewed: February 6, 2024
Anna
United States of AmericaThe cleanliness could have been better. The room had an old smell when we arrived, and I had to rinse the bathtub out so I didn’t feel comfortable having the babies take baths. We instead held them in the shower. Overall some cosmetic updates would make a world of difference.
I liked that we were able to ride the shuttle bus straight to Disneyland. The complimentary breakfast was a good bonus too.
Stayed in February 2024
Reviewed: February 5, 2024
Harish
AustraliaThe breakfast options provided was limited and could have been better if there was few more options
The hotel was close to Disneyland and the amenities provided was good. The place was always clean and tidy with plenty of parking and made our overall stay a pleasant experience.
Stayed in January 2024
Reviewed: January 31, 2024
Bryson
United States of America1 elevator
Breakfast and the kitchens
Stayed in January 2024
Reviewed: January 23, 2024
Bharati
AustraliaBeddings no quilt or good blanket.Ac was making so much noise.Carpet is old.Not much kitchen utensils.
Everything was close by walking distance.Breakfast was okay.Staff were friendly and helpful.
Stayed in January 2024
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