508 N. College St., Charlotte, NC 28202, United States of America
#34 of 185 hotels in Charlotte
Guests' ChoiceBased on 394 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.0
Value for money
8.6
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Katrina
United States of AmericaThe staff, the room@@
Stayed in May 2024
Reviewed: May 27, 2024
Dwight
United States of AmericaI had to go ask for towels and tissue
Everything was good
Stayed in May 2024
Reviewed: May 24, 2024
Sutton
United States of AmericaOnly problem I had were the bed pillows. I think they only had 39 feathers in each! Could not get comfortable due to head sinking in middle of pillow and both sides coming up on my face like I was sinking!
The property was emaculate!
Stayed in May 2024
Reviewed: May 23, 2024
Dwight
United States of America$45 valet parking
Everything
Stayed in May 2024
Reviewed: May 22, 2024
Kelly
United States of AmericaClean and modern
Stayed in May 2024
Reviewed: May 22, 2024
Olga
RussiaThe cleaning lady bothers you even if you have "do not disturb sign :) I forgot my pants and they lost them 😭😭😭 how it is possible?! Breakfast can be better
Stayed in May 2024
Reviewed: May 20, 2024
John
United States of America$45 Valet
Everything is was awesome
Stayed in March 2024
Reviewed: May 20, 2024
Jennifer
United States of AmericaThe free breakfast was delicious.
Stayed in May 2024
Reviewed: May 20, 2024
Shabely
United States of AmericaThe room was clean, spacious and the beds were comfy. The staff was nice and accommodating too!
Stayed in May 2024
Reviewed: May 19, 2024
Heather
United States of AmericaGetting asked for money while waiting outside by people on the street.
Clean. Best free breakfast. Quiet. Quick valet parking. Nice staff. Nice rooms. Great stay!
Stayed in May 2024
Reviewed: May 15, 2024
Daniela
United States of AmericaNo parking and valet was too expensive
I love to have a small kitchen and being close of everywhere
Stayed in May 2024
Reviewed: May 14, 2024
Samantha
CanadaThe rude lady I first encountered who couldn’t give me an update on when a room would be ready
The closeness of the location to downtown and the festival we were attending.
Stayed in May 2024
Reviewed: May 7, 2024
George
United States of AmericaRestaurant wasn't much of one and kitchen closed too early
Friendly and clean
Stayed in May 2024
Reviewed: May 4, 2024
Andrzej
PolandI will speak from perspective European - poor breakfast (small selection) ;-)
Very good location. Excellent and helpful service, especially at the reception. Clean and pleasant. The apartments are very spacious and well-equipped.
Stayed in April 2024
Reviewed: May 2, 2024
Kamesha
United States of AmericaBreakfast was good, friendly staff. Plenty choices to choose through
Stayed in April 2024
Reviewed: May 1, 2024
Sylvia
United States of AmericaSofter sheets. Very scratchy
Lovely location
Stayed in April 2024
Reviewed: April 28, 2024
Kristin
United States of AmericaLocation was great
Stayed in March 2024
Reviewed: April 27, 2024
Charles
United States of AmericaNothing
Everything,, Thank You Booking.com for Always putting me on a top floor, The View was the Best.
Stayed in April 2024
Reviewed: April 25, 2024
Lily
United States of AmericaBut didn’t like how chaotic the breakfast was. It was very disorganized
Great location and very clean.
Stayed in March 2024
Reviewed: April 22, 2024
Vincente
United States of AmericaEverything was perfect
Stayed in April 2024
Reviewed: April 21, 2024
Sydney
United States of AmericaThe valet takes awhile but as long as you request in a adequate amount of time it’s fine
Very nice & clean. I felt safe here as a solo traveler. Plus, dogs are welcome no charge 😃
Stayed in April 2024
Reviewed: April 18, 2024
Lakisha
United States of AmericaN/A
Excellent hotel!
Stayed in April 2024
Reviewed: April 16, 2024
Jacobus
NetherlandsNot so clean
Location
Stayed in April 2024
Reviewed: April 15, 2024
Berangely
United States of AmericaAll good
Clean and easy to get in.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content